Comparison

Opsgenie vs HackerTracker

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Opsgenie

Manage incidents and service disruptions for always-on services. Receive real-time notifications, take immediate action on alerts, and collaborate with your team during critical events. Stay in control of your operations from your mobile device.

Highlights
  • Real-time push notifications for alerts and incidents
  • Direct action on alerts (Acknowledge, Close, Escalate)
  • Customizable dashboards for faster response
  • Execute custom actions on alerts
  • Audio/video conferencing for incident collaboration
  • View on-call schedules and user contact information
  • Manage service status and responders
Features
Read full description

Opsgenie is a modern incident management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents. The Opsgenie Application for iOS delivers the power of the solution to your mobile devices. You can receive push notifications when alerts and incidents arise, take action directly from the application, understand the status of all known issues and manage your on-call responsibilities. Opsgenie for iOS is free for all Opsgenie customers and requires a subscription to Opsgenie service. Your Opsgenie administrator will send an invite via email for you to create an account. Once your account is created, you can log in to Opsgenie service from the iOS app with your Opsgenie username and password. You can view additional documentation at http://www.opsgenie.com/docs/dashboard/ios-app Features: * Customizable dashboards for responding to alerts and incidents faster * Ability to create alerts and incidents with ease * Easy access and response to alerts and incidents (Acknowledge, Close, Escalate to Next, Take Ownership, Snooze and many more) * Ability to execute custom actions on alerts and incidents (i.e ping, restart server, …) * Opsgenie-hosted audio & video conferencing (Incident Command Center) to effectively collaborate during incidents * Service Catalogs to identify and manage service units * Ability to track each service’s status via dedicated status pages * Ability to define & add responders and/or stakeholders to incidents * Ability to select multiple alerts/incidents and execute an action for all * Alert/Incident list pages supporting native swipe gestures for actions * Ability to save and reuse the searches previously defined in order to filter alerts and incidents * Who Is On-Call page which enables viewing all schedules and active rotations of the moment * User Directory that enables accessing all users and their contact information * Ability to easily contact users via phone call, SMS, email, and Skype * Ability to mute/unmute notifications * Ability to enable/disable notification preferences, notification rules and contact methods

About

HackerTracker

Organize your attendance at information security conferences. Save and view your preferred talks and events from multiple conferences, including DEF CON and BSides, with an on-device schedule that updates automatically.

Highlights
  • On-device schedule management
  • Save preferred talks and events
  • Supports multiple conferences
  • Automatic schedule updates
  • View talks, contests, and events
Features
Read full description

Plan your visit to any number of information security conferences. HackerTracker features an on-device schedule for viewing and saving your preferred talks and events from different events, including DEF CON, local BSides events, OWASP global conferences, and others. The schedule for talks, contests, and events are included and HackerTracker updates automatically for other conferences as data becomes available.

Screenshots

Opsgenie4 screens
HackerTracker4 screens

Verdict

The call

The clearest difference is review sentiment: HackerTracker at 58% against Opsgenie's 15%. HackerTracker also leads on rating (4.2 vs 2.1) and monetization model (free vs subscription). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HackerTracker holds the better App Store score, 4.2 against 2.1. Both are backed by a comparable volume of ratings — 122 and 47 respectively. Written reviews point the same way: 15% of Opsgenie's written reviews are positive against 58% of HackerTracker's.

UpkeepUpdate frequency

Opsgenie ships an update every 3 weeks, HackerTracker fortnightly. The most recent releases landed on October 5, 2026 and October 7, 2026 respectively.

Scorecard3 real differences · 7 level
Opsgenie versus HackerTracker: the parameters behind the verdict, then further details
ParameterOpsgenieHackerTracker
PriceFreeFree
Rating2.1 (122 ratings)4.2 (47 ratings) — better
Positive reviews14.6% of reviews57.6% of reviews — better
Number of ratings122 — better47
Update frequencyEvery 3 weeksFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPad
Requires iOS17.017.0
Further details — not scored
Size224 MB20 MB
Age rating4+12+
DeveloperOpsGenie, Inc.Seth Law

Customer experience

Opsgenie

All ratings121 ratings
Positive20.7%
Neutral9.1%
Negative70.2%
Written reviews96 reviews
Positive14.6%
Neutral15.6%
Negative69.8%

HackerTracker

All ratings47 ratings
Positive74.5%
Neutral10.6%
Negative14.9%
Written reviews33 reviews
Positive57.6%
Neutral21.2%
Negative21.2%

Bugs and requests

Opsgenie

Reported bugs

20 issues
  • Push notifications not delivering despite correct settings
  • Keyboard not appearing during SSO browser login
  • App stuck in login loop or loading spinner
  • Notification rules not being recognized or applied
  • Critical alerts not working on iOS 15+
Show 15 more
  • App forgets login credentials after updates
  • SSO login redirects to web browser then hangs
  • Alerts showing as stale data requiring manual refresh
  • Links in alerts not opening when tapped
  • Apple Watch app showing incorrect on-call status
  • Apple Watch app timing out and not syncing alerts
  • App crashes when receiving alerts
  • Policy verification error preventing app opening
  • Cannot verify policy error on reinstall
  • Bulk acknowledge button not appearing with 50+ incidents
  • Notification banners blocking user actions
  • Dashboard showing incorrect on-call days with dots
  • Alerts not sounding or using wrong notification tone
  • App unable to handle large numbers of incidents
  • Slow app responsiveness and performance issues

Requested features

17 requests
  • Custom ringtone support for different alert types
  • Volume control for notifications
  • Ability to categorize which alerts are critical
  • Dark mode option
  • Multiple account support without logout
Show 12 more
  • Focus mode integration for different on-call schedules
  • Extended calendar view showing future schedules
  • App badge showing unacknowledged alert count
  • Custom vibration patterns
  • Ability to copy text from alert fields
  • Mute option for longer than 10 hours
  • Disable non-critical alerts while keeping critical ones
  • Sound preview functionality
  • In-app bug report submission
  • Notification rules configuration in app
  • Show primary/secondary on-call rotation status
  • Ringer volume control instead of app volume

HackerTracker

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Opsgenie

No in-app purchases

None

HackerTracker

No in-app purchases

Questions

Is Opsgenie free?
Opsgenie is free to download, with no in-app purchases.
Is HackerTracker free?
HackerTracker is free to download, with no in-app purchases.
Which has better reviews, Opsgenie or HackerTracker?
HackerTracker is rated higher. Opsgenie averages 2.1 out of 5 from 122 ratings, while HackerTracker averages 4.2 from 47 ratings.
Do Opsgenie or HackerTracker have ads?
Neither Opsgenie nor HackerTracker shows ads.
Which is updated more often, Opsgenie or HackerTracker?
Opsgenie ships an update every 3 weeks, and HackerTracker fortnightly. Most recently, Opsgenie was updated on October 5, 2026 and HackerTracker on October 7, 2026.

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