Philly 311 vs Evvie
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Philly 311
Report local issues like potholes, noise complaints, or dangerous conditions directly to your city government. Requests are instantly routed to the correct department for quick resolution, and you'll receive notifications when your issue is resolved.
- Submit service requests
- Report potholes
- Report noise complaints
- Report dangerous conditions
- Instant routing to departments
- Receive resolution notifications
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Philly 311 allows service requests (potholes, noise complaints, dangerous conditions, etc) to be submitted directly to the your local government, where it will be instantly routed to the correct administrator in the appropriate department. This means your service requests will be responded to quickly and efficiently, and you'll be notified the moment they are resolved!
Evvie
This app provides a user-friendly mobile solution for direct care workers to meet Electronic Visit Verification (EVV) requirements. It simplifies shift recording with minimal clicks and ensures HIPAA compliance, promoting efficiency and control for self-directed care.
- Electronic Visit Verification (EVV) compliance
- Location recorded at clock-in/out
- Minimal clicks for efficiency
- No schedules required in software
- Fully accessible interface
- HIPAA-compliant
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Evvie is the practical answer to the Electronic Visit Verification (EVV) requirements of the 21st Century Cures Act. Evvie promotes the choice and control inherent in self-direction by meeting the 21st Century Cures Act requirements in the least-restrictive way for individuals. Evvie is a mobile solution purpose-built for self-direction. Our HIPAA-compliant solution is the latest in self-direction efficiency from Annkissam. Evvie highlights include: • Location recorded only at clock-in and clock-out. • Efficiency meet the EVV requirements with as few clicks as possible. • No schedules required in the software - that’s between the individual and their staff! • Fully accessible. Achieve the efficiency you know is possible without paper timesheets. This user-friendly app allows direct care workers to search for their Fiscal Intermediary and record EVV-compliant shifts quickly and easily. Please note: Evvie is available to the employees at agencies using Annkissam software. The mobile solution will not work for general home care use. Annkissam leads the industry in self-direction software for Financial Management Services (FMS).
Screenshots
Verdict
The clearest difference is rating: Philly 311 at 2.2 against Evvie's 1.4. Philly 311 also leads on review sentiment (12% vs 1%) and iOS requirement (13.0 vs 15.1). Evvie's advantage is ads (none vs shown) and update cadence (monthly vs every 4 months). On price, ratings volume, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Philly 311 holds the better App Store score, 2.2 against 1.4. Both are backed by a comparable volume of ratings — 123 and 242 respectively. Written reviews point the same way: 12% of Philly 311's written reviews are positive against 1% of Evvie's.
Philly 311 ships an update every 4 months, Evvie monthly. Both last shipped on October 23, 2026.
| Parameter | Philly 311 | Evvie |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (123 ratings) — better | 1.4 (242 ratings) |
| Positive reviews | 11.9% of reviews — better | 1.1% of reviews |
| Number of ratings | 123 | 242 — better |
| Update frequency | Every 4 months | Monthly — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 13.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 25 MB | 27 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Philadelphia | Annkissam LLC |
Customer experience
Philly 311
Evvie
User reviews
Philly 311
From 123 App Store ratingsWhat we love
- 👍 Connects users with city officials
- 👍 Good for communicating city issues
- 👍 Can be effective for getting issues resolved
- 👍 App used to be great
- 👍 Allows adding photos (sometimes)
Room to improve
- 🐛 App frequently crashes
- 🐛 Login issues and errors
- 🐛 Buttons/menus don't load
- 🐛 Photo upload fails or freezes
- 🐛 App is unresponsive or slow
Evvie
From 242 App Store ratingsWhat we love
- ✅ Simple and effective to use
- ⏱️ Functional for time tracking when working
Room to improve
- 🐛 Excessive loading and spinning screens during login/logout
- 🔓 Unexplained logout during active shifts
- ⚠️ Unreliable data persistence - shifts not saved or deleted
- 🔄 Frequent app crashes and freezes
- 📱 Compatibility issues with various devices
Bugs and requests
Philly 311
Reported bugs
52 issues- Request does not work
- Map next to does not work
- Pictures does not work
- Cannot log into account on the app
- Buttons/menus don’t load
Show 47 moreShow fewer
- Attachment failed when submitting photos
- App completely non-functional after re-install
- No way to get past the first screen
- Login issues
- Email verification fails
- Resend verification email fails
- Reset password issues
- App crashes when attaching a photo
- App crashes when selecting 'use last photo'
- App crashes when trying to submit a request
- App freezes when trying to upload a photo
- App freezes when trying to view requests
- App spins when trying to view requests
- App freezes when trying to view nearby requests
- App crashes on IOS 14
- App is unresponsive/slow
- App doesn’t get out of loading screen
- App looks and feels like it was made in 1999
- Information doesn’t show or is wrong
- Cannot get an exact location
- Tabs don’t work all the time
- Need to shut down app and restart
- Status and comments no longer update
- App doesn’t load properly
- Photo upload function isn’t working
- App freezes in the photo screen
- No controls to move to the next screen after photo selection
- Cannot attach pictures from camera roll
- Photo covers entire screen, no way to proceed
- App freezes when trying to upload a photo
- Photo appears full screen, app interface disappears
- No way to move to the next screen after photo selection
- App crashes often
- Photo upload doesn't work
- Photo takes up entire screen, removes controls
- App crashes when attempting to type in required fields
- Cannot submit anything because required fields are unusable
- App consistently crashes when clicking on free text input
- App crashes every time
- App no longer works on iPhone 7
- App quits as soon as details of problem are entered
- App doesn’t load
- App sits there and doesn’t load
- Notification badge bug persists
- App crashes too often
- App freezes when trying to open
- App crashes when you attempt to type in the REQUIRED fields
Requested features
11 requests- Way to suggest edits within the platform
- Option to report parking violations
- Option to report hazardous parking violations
- Feedback option for reporting issues
- Dark mode
Show 6 moreShow fewer
- Improve UI/UX
- Map out items like street lights and parks
- Improve location accuracy
- Update request status within the app
- Option to delete previously entered reports
- Notification badge fix
Evvie
Reported bugs
17 issues- Login screen spins indefinitely (2-10 minutes typical, up to 10+ minutes)
- Logout screen spins indefinitely
- Mid-shift unexpected logouts
- Shifts not recorded or saved in system
- Time entries randomly deleted
Show 12 moreShow fewer
- App freezes on processing screens
- App crashes immediately upon opening
- Loading screen stuck indefinitely
- Service code field fails to populate
- Keyboard not appearing on login screen
- App incompatible with previously compatible devices after updates
- Recent updates causing complete app shutdown
- Data loss when app is closed
- Drop-down selections not persisting between sessions
- Location and job title fields not saving
- Inconsistent performance across iOS and Android devices
- Portal and app both experiencing simultaneous downtime
Requested features
10 requests- Complete app redesign with modern UI/UX
- Pre-populate all required fields before shift approval
- Weekly timecard and pay period tracking
- Improved note-taking with expanded character limits
- Real-time data synchronization to portal
Show 5 moreShow fewer
- Pay rate tracking and display
- Offline functionality for clock in/out
- Better error messages and user guidance
- Comprehensive training materials covering complete workflow
- Responsive customer support system
In-app purchases
Philly 311
No in-app purchases
Evvie
No in-app purchases
