Qminder Queue Management vs MobileQMS

Qminder wait line management app helps physical locations with controlling visitor flow and streamlining the wait line experience. A lack of order in waiting lines breeds anxiety and concern whereas the Qminder app provides visitors with a sense of agency, as they sign themselves up for services using self-service kiosks — interactive iPads placed at points of high foot traffic. After employing the Qminder wait line management app the waiting process is faster than ever. The service is efficient, waiting time is reduced, and the visitor experience is greatly improved. In addition, Qminder helps you generate detailed, real-time service analytics. Your staff receives valuable metrics like queue lengths, average waiting times, and other information provided by our system that works towards further improving the service. Our system does not discriminate by industry: from retail and healthcare, to education and government facilities, everybody could use our help. Qminder actively serves millions of customers around the world and is trusted by AT&T, Sprint, Verizon, John Hopkins Medicine, Uber, World Bank, and other well-known establishments. All in all, Qminder is a queue management tool that focuses on people and getting things done. With Qminder, you can start engaging your visitors from the moment they step inside your location, and convert them into loyal customers through a superior waiting experience. ● Increase the efficiency of your waiting lines ● Provide clear visitor guidance and signage ● Monitor each employee’s contribution and help them when needed ● Quickly see how your location performs and identify operational inefficiencies ● Keep track of service metrics and see the bigger picture with regular reports ● Make business and team decisions based on data, not gut feelings alone ● Field-test all of the features with a 14-day unrestricted trial "With Qminder, we managed to reduce our wait times by more than 50%." —Fred Rosal, Business Strategist at Apple Guatemala* "Qminder helps us make five minutes seem like 30 seconds." —George Frankie McAllister, Store Manager at Sprint Telecom "Qminder’s simplicity is what we love the most." —Amy Marr, Director of Operations at GeekHampton Add your customers to the ranks of 36+ million people who enjoy a de-cluttered queuing experience with Qminder. For feedback or requests, contact us at info@qminder.com

You just need a router, Smart phone, Bluetooth Thermal Printer and a web browser. No need Internet connection. Smart Phone will be the server host for creating the queue number. Queue Number can be printed by bluetooth thermal printer. The Queue Number status is from WAIT to QUEUE and then COMPLETED. You can RESET the Queue Number. You should start the web server on mobile before show the running Queue Number on Web Browser. This APP is good for simple queue system. For example, single queue line. Enjoy and have fun. Do you know that MobileQMS app solution has resolved the old style Queue Management Solution? ======= Scenario ======= MobileQMS App (Offline) is designed for simple single queue line. It can print the token number with bluetooth thermal printer and also show the running token number on iPad within the same WIFI network. Once the token is created or printed, you can choice the desired token number for calling in case for flexibility. Meanwhile, you can recall the token number through the menu options. Recall is good for the people who is missing attendance of the queue. MobileQMS App - Only Support single mobile device - Able to issue, call, recall and complete the tokens - Without Internet (Offline) - Connect to MobileQMS Board Pad App (Same WIFI network) Dispensing Machine - Must be a bluetooth thermal printer - Able to print token number to visitor - Portable WIFI Router - Connect to the mobile phone and the web browser or iPad Web Browser - Only support same WIFI network with the MobileQMS App - Able to show the running token number - Able to search the token number BoardPad App with iPad - Only support same WIFI network with the MobileQMS App - Able to show the running token number - Able to call the token number with vocal sound =============== HOWTO STARTUP =============== 1. Create "Window" and "Service" on More Options menu 2. Issue Token on Main screen menu 3. Call Token on Main Screen menu 4. Mark the Token as COMPLETED on Main Screen menu 5. Connect to WIFI on your mobile phone (Optional) 6. Start Server on the More Screen menu (Optional) 7. Scan the QR code on other mobile phone to watch the running number on web browser (Optional)
 8. Open BoardPad App from iPad (Optional) 9. Setup Bluetooth Printer (Optional) ================= TROUBLESHOOTING ================= Q: I cannot create Token Number after I have created a “Window”. Why? A: I think you should create a couple of “Service” under the “Window” List screen. Q. I cannot find my bluetooth printer on setup printer. Why? A: I think you should enable the bluetooth signal on the Mobile Phone. So that, a list of bluetooth devices will be visible on the Mobile QMS App. Q. The printer is not functioning. Why? A: I think you should have a ESC Command bluetooth printer. Q: I cannot view the web page on web browser from the QRCode. Why? A: I think you should start the server on the “More” screen. The web address should be same WIFI between mobile phone and web browser. Q: Is it the App always connect with Board App? A: Yes. The App will keep the WIFI connection as long as the screen is on. The App has implemented the screen is always on. ==== IPAD ==== STEP 1: To display the Token Number on iPad, you should online and install the APP below:- https://apps.apple.com/us/app/mobileqms/id1497657270?ls=1 STEP 2: Open Board Pad APP on the iPad STEP 3: Enter the Mobile QMS server IP address