Comparison

BRiMobile vs PenServ Plan Services

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BRiMobile

Access your tax-free benefit accounts securely from your mobile device. Check balances, submit claims, and manage receipts conveniently. Stay on top of your benefits wherever you go.

Highlights
  • Secure account access
  • On-the-go convenience
  • Check account balances
  • Submit claims
  • Manage receipts
Features
Read full description

BRiMobile is a secure application for on-the-go access to your tax-free benefit accounts from Benefit Resource, Inc. Whether you need a balance, want to submit a claim, or have requested receipts to submit, BRiMobile is only a moment away.

About

PenServ Plan Services

Manage your employer-sponsored retirement plan. View a summary of your plans and drill down into specific details for comprehensive oversight.

Highlights
  • Retirement plan management
  • View plan summaries
  • Drill down to plan details
  • Employer-sponsored plan oversight
Features
Read full description

Review and manage your employer sponsored retirement plan with PenServ Plan Services, Inc. The user will be able to view a summary of their plans and to be able to drill down to view details.

Screenshots

BRiMobile4 screens
PenServ Plan Services4 screens

Verdict

The call

The clearest difference is rating: PenServ Plan Services at 3.0 against BRiMobile's 1.4. PenServ Plan Services also leads on iOS requirement (13.0 vs 17.6). BRiMobile's advantage is ratings volume (76 vs 2) and update cadence (every 5 months vs every 15 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PenServ Plan Services holds the better App Store score, 3.0 against 1.4. That said, the two scores are not equally well evidenced: BRiMobile has 76 ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

BRiMobile ships an update every 5 months, PenServ Plan Services every 15 months. The most recent releases landed on October 26, 2026 and October 27, 2026 respectively.

Scorecard4 real differences · 6 level
BRiMobile versus PenServ Plan Services: the parameters behind the verdict, then further details
ParameterBRiMobilePenServ Plan Services
PriceFreeFree
Rating1.4 (76 ratings)3.0 (2 ratings) — better
Positive reviews11.1% of reviews—
Number of ratings76 — better2
Update frequencyEvery 5 months — betterEvery 15 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.613.0 — better
Further details — not scored
Size25 MB15 MB
Age rating4+4+
DeveloperBenefit Resource LLCPenServ Plan Services, Inc.

Bugs and requests

BRiMobile

Reported bugs

82 issues
  • Server Error
  • Service not available
  • App crashes upon opening
  • Crashes immediately
  • Submit a claim is literally missing
Show 77 more
  • App freezes; reset; repeat
  • No transaction history appearing
  • No option to submit a claim for reimbursement
  • Website also not working
  • App and website are horrible
  • Claims denied and no notifications sent
  • App and website are utterly terrible
  • Unstable and shuts down midway through submitting a claim
  • Challenging to get human assistance
  • Product not accepted at Sam’s Club
  • Customer support told to do check and see method
  • Information compromised through app
  • Cannot login
  • Impossible to submit claims
  • Receipt keeps getting rejected
  • Chat function on website doesn’t work
  • Phone system repeatedly hangs up
  • "Press 1 for call back" feature doesn't work
  • App crashes non stop
  • Registration doesn't work
  • "Page Note Found" error
  • App and website keep crashing
  • Says I am not a member
  • Submitted claims twice
  • App looping at login saying "Service not available"
  • Website says can't submit because previous claim open
  • App didn't have a way to differentiate FSA or HRA
  • App literally won't sign me in
  • Gateway Time-out
  • App keeps on spinning
  • Claims vanished after submission
  • Server unavailable
  • Last update erased option to submit document
  • PIN arbitrarily expires
  • Successful login once out of 15 tries
  • Parsing errors
  • Uninstall and reinstall many times
  • App loses all login info after closing
  • PIN doesn't work anymore
  • App doesn't function
  • Keep getting 'enter start date' error
  • App crashes
  • App keeps on spinning and then says "Gateway Time-out"
  • App is listing recent card transactions twice
  • App doesn't even work
  • All three claims submitted vanished
  • Can not submit receipts
  • App is just so plain
  • Can't find many features
  • Update history 2-3 years ago
  • Not sure if security is up to date
  • App doesn't have all the detail
  • App can't see any details of transactions
  • App can't see pending charges or claims
  • App is working fine for me
  • App has not been updated for any of the recent devices
  • PIN will not stay working
  • No ability to remember login information without PIN
  • No access to Touch ID
  • Navigation requires the same Byzantine process as the website
  • Balances are hidden
  • Transaction details are not easily accessible
  • Will not clear the need for the receipt
  • Will not give detail of if receipt was accepted
  • Frustrating login process
  • The app was working well before the last update
  • Loses all the login info after you close the app
  • The pin you create doesn't work anymore
  • It doesn't function at this point
  • Claim entry could be a lot faster if you didn't need to retype every piece of information for each claim
  • Date picker fields are annoying
  • It worked fine for me with 3G on an iPhone
  • It doesn't have all the detail
  • You can't see any details of transactions, only the balance
  • You can't see pending charges or claims
  • The app is working fine for me
  • I have a 4GS - makes a difference???

Requested features

27 requests
  • More attention to User Experience
  • Ability to tell if amount is eligible or remaining
  • Passkey for login
  • Highlight recent transactions in different colors
  • Transaction history goes back at least 18 months
Show 22 more
  • Ability to upload a file (not just photos)
  • Ability to view claim status
  • Ability to withdraw balances by direct deposit
  • Way to store benefit related receipts before submitting
  • Ability to activate/manage card in app
  • Ability to differentiate claim types (FSA/HRA)
  • Fix font clarity
  • Add claim status back into the app
  • Improve app security
  • Allow PDF receipt uploads
  • Improve login process
  • Add Touch ID/Face ID support
  • Clearer navigation
  • Show detail of whether receipt was accepted
  • Fix parsing errors
  • Update app for recent devices
  • Allow PIN to stay working
  • Improve claim entry speed
  • Fix date picker fields
  • See details of transactions
  • See pending charges or claims
  • Add more detail to the app

PenServ Plan Services

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

BRiMobile

No in-app purchases

None

PenServ Plan Services

No in-app purchases

Questions

Is BRiMobile free?
BRiMobile is free to download, with no in-app purchases.
Is PenServ Plan Services free?
PenServ Plan Services is free to download, with no in-app purchases.
Which has better reviews, BRiMobile or PenServ Plan Services?
PenServ Plan Services is rated higher. BRiMobile averages 1.4 out of 5 from 76 ratings, while PenServ Plan Services averages 3.0 from 2 ratings.
Do BRiMobile or PenServ Plan Services have ads?
Neither BRiMobile nor PenServ Plan Services shows ads.
Which is updated more often, BRiMobile or PenServ Plan Services?
BRiMobile ships an update every 5 months, and PenServ Plan Services every 15 months. Most recently, BRiMobile was updated on October 26, 2026 and PenServ Plan Services on October 27, 2026.

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