BRiMobile vs PenServ Plan Services
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BRiMobile
Access your tax-free benefit accounts securely from your mobile device. Check balances, submit claims, and manage receipts conveniently. Stay on top of your benefits wherever you go.
- Secure account access
- On-the-go convenience
- Check account balances
- Submit claims
- Manage receipts
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BRiMobile is a secure application for on-the-go access to your tax-free benefit accounts from Benefit Resource, Inc. Whether you need a balance, want to submit a claim, or have requested receipts to submit, BRiMobile is only a moment away.
PenServ Plan Services
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Review and manage your employer sponsored retirement plan with PenServ Plan Services, Inc. The user will be able to view a summary of their plans and to be able to drill down to view details.
Screenshots
Verdict
The clearest difference is update cadence: BRiMobile at every 4 months against PenServ Plan Services's every 15 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BRiMobile ships an update every 4 months, PenServ Plan Services every 15 months. The most recent releases landed on September 23, 2026 and September 7, 2026 respectively.
| Parameter | BRiMobile | PenServ Plan Services |
|---|---|---|
| Price | Free | Free |
| Rating | 1.5 (54 ratings) — better | — |
| Positive reviews | 11.3% of reviews | — |
| Number of ratings | 54 — better | — |
| Update frequency | Every 4 months — better | Every 15 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 — better | 13.0 |
| Further details — not scored | ||
| Size | 34 MB | 15 MB |
| Age rating | 4+ | 4+ |
| Developer | Benefit Resource LLC | PenServ Plan Services, Inc. |
Bugs and requests
BRiMobile
Reported bugs
82 issues- Server Error
- Service not available
- App crashes upon opening
- Crashes immediately
- Submit a claim is literally missing
Show 77 moreShow fewer
- App freezes; reset; repeat
- No transaction history appearing
- No option to submit a claim for reimbursement
- Website also not working
- App and website are horrible
- Claims denied and no notifications sent
- App and website are utterly terrible
- Unstable and shuts down midway through submitting a claim
- Challenging to get human assistance
- Product not accepted at Sam’s Club
- Customer support told to do check and see method
- Information compromised through app
- Cannot login
- Impossible to submit claims
- Receipt keeps getting rejected
- Chat function on website doesn’t work
- Phone system repeatedly hangs up
- "Press 1 for call back" feature doesn't work
- App crashes non stop
- Registration doesn't work
- "Page Note Found" error
- App and website keep crashing
- Says I am not a member
- Submitted claims twice
- App looping at login saying "Service not available"
- Website says can't submit because previous claim open
- App didn't have a way to differentiate FSA or HRA
- App literally won't sign me in
- Gateway Time-out
- App keeps on spinning
- Claims vanished after submission
- Server unavailable
- Last update erased option to submit document
- PIN arbitrarily expires
- Successful login once out of 15 tries
- Parsing errors
- Uninstall and reinstall many times
- App loses all login info after closing
- PIN doesn't work anymore
- App doesn't function
- Keep getting 'enter start date' error
- App crashes
- App keeps on spinning and then says "Gateway Time-out"
- App is listing recent card transactions twice
- App doesn't even work
- All three claims submitted vanished
- Can not submit receipts
- App is just so plain
- Can't find many features
- Update history 2-3 years ago
- Not sure if security is up to date
- App doesn't have all the detail
- App can't see any details of transactions
- App can't see pending charges or claims
- App is working fine for me
- App has not been updated for any of the recent devices
- PIN will not stay working
- No ability to remember login information without PIN
- No access to Touch ID
- Navigation requires the same Byzantine process as the website
- Balances are hidden
- Transaction details are not easily accessible
- Will not clear the need for the receipt
- Will not give detail of if receipt was accepted
- Frustrating login process
- The app was working well before the last update
- Loses all the login info after you close the app
- The pin you create doesn't work anymore
- It doesn't function at this point
- Claim entry could be a lot faster if you didn't need to retype every piece of information for each claim
- Date picker fields are annoying
- It worked fine for me with 3G on an iPhone
- It doesn't have all the detail
- You can't see any details of transactions, only the balance
- You can't see pending charges or claims
- The app is working fine for me
- I have a 4GS - makes a difference???
Requested features
27 requests- More attention to User Experience
- Ability to tell if amount is eligible or remaining
- Passkey for login
- Highlight recent transactions in different colors
- Transaction history goes back at least 18 months
Show 22 moreShow fewer
- Ability to upload a file (not just photos)
- Ability to view claim status
- Ability to withdraw balances by direct deposit
- Way to store benefit related receipts before submitting
- Ability to activate/manage card in app
- Ability to differentiate claim types (FSA/HRA)
- Fix font clarity
- Add claim status back into the app
- Improve app security
- Allow PDF receipt uploads
- Improve login process
- Add Touch ID/Face ID support
- Clearer navigation
- Show detail of whether receipt was accepted
- Fix parsing errors
- Update app for recent devices
- Allow PIN to stay working
- Improve claim entry speed
- Fix date picker fields
- See details of transactions
- See pending charges or claims
- Add more detail to the app
PenServ Plan Services
Not enough reviews yet to summarise bugs or requests.
In-app purchases
BRiMobile
No in-app purchases
PenServ Plan Services
No in-app purchases
Questions
Is BRiMobile free?
Is PenServ Plan Services free?
Do BRiMobile or PenServ Plan Services have ads?
Which is updated more often, BRiMobile or PenServ Plan Services?
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