ZARA vs Flannels
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ZARA
Browse and shop the latest fashion collections for women, men, and kids. Discover new arrivals, save items to your favorites, track orders, and find nearby stores. Enhance your in-store shopping with special features.
- Shop Woman, Man, and Kids collections
- View new collections and fashion campaigns
- Save items to favorites list
- Track orders and manage returns
- Locate nearest stores
- Receive notifications for new arrivals
- In-store 'store mode' features
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Discover the Zara collection with ideas for Woman, Man, and Kids. You can shop and see all our new collections and fashion campaigns for the upcoming seasons on our app and online store. Woman: You will find the following categories of clothing and accessories available for women at Zara: - Shirts - T-shirt/Bodysuits - Tops - Sweatshirts - Skirts - Pants - Jeans - Shorts - Coats - Shoes - Bags - Swimwear - Accessories - Lingerie - Beauty - Fragrances - Basics - Complete Looks - Suits Man: The Zara collection for men includes: - Basics - Pants - Cargo/Parachute - Jeans - Jackets/Overshirts - Sweatshirts - T-shirts - Shirts - Polos - Shorts - Sweaters/Cardigans - Suits - Overcoats - Sportcoats/Blazers - Shoes - Bags/Backpacks - Accessories - Fragrances Kids: A selection of clothing, accessories, and shoes for: - Girl: 6-14 years - Boy: 6-14 years - Baby Girl: 9 months-6 years - Baby Boy: 9 months-6 years - Newborn: 0-12 months The Zara collection for kids also includes an Edited/customizable section, a selection of clothing and accessories to customize that is updated weekly. In addition to our permanent collections, you can find all of our special releases, our beauty category, and our line of lingerie in the Zara app. Other features of the Zara app are: - Favorites: use your favorites list to save all the clothing and accessories that you like. - Order tracking and easy, intuitive, and fast returns. Track your order every step of the way. - Locate the Zara store nearest you. - Activate notifications and receive information about new arrivals, releases, special collections... Store mode - Use the app in “store mode” when you are shopping in one of our stores and utilize all of its features to improve your experience. Zara QR: Use your QR code in the Zara app to: - Have all your online and in-store purchases linked. Identify yourself at the register in the store with your Zara QR and ask for the eReceipt. - Make returns in the store, online as well as in-store purchases. - Pick up all your online orders in the store.
Flannels
Discover and shop a curated selection of luxury designer clothing, footwear, and accessories for men, women, and children. Enjoy a seamless shopping experience with a unified account across devices, instant updates on new arrivals and sales, and convenient features like Click and Collect.
- Shop designer clothing, footwear, and accessories
- Unified account across devices
- Push notifications for new arrivals and sales
- Click and Collect service
- International delivery
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Flannels is one of the UK's leading luxury retailers, specialising in contemporary men's, women's and kids’ designer clothing, footwear, and accessories. Our increasing brand portfolio includes Gucci, Canada Goose, Saint Laurent, Moncler, Jimmy Choo, and Stone Island, alongside hundreds of other iconic and cutting-edge designers. Flannels continues to augment its online presence with the latest app where it has never been easier to perfect your style, choosing from a coveted selection of leading international and exciting, new labels. With our app, Flannels redefines luxury shopping: SHOP AS ONE Your Flannels account syncs across all devices. Shop on the go with a unified basket and login. KEEP IN THE LOOP WITH PUSH NOTIFICATIONS New products just in that you're going to love? Sale launching at midnight? Leave it to us. ALL THE BEST BITS FROM MOBILE Experience the ease of our mobile site with familiar navigation plus features such as Click and Collect and international delivery.
Screenshots
Verdict
ZARA and Flannels both sit at 4.8 stars, but that hides the real split: 85% of Flannels's written reviews are positive against 41% of ZARA's. ZARA's advantage is update cadence (every 2 days vs every 3 weeks) and ratings volume (413K vs 420). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for ZARA against 4.8 for Flannels. That said, the two scores are not equally well evidenced: ZARA has 413K ratings behind it against 420, so its average is the more settled of the two. Written reviews are what separate them: 41% of ZARA's written reviews are positive against 85% of Flannels's.
ZARA ships an update every 2 days, Flannels every 3 weeks. The most recent releases landed on September 26, 2026 and September 25, 2026 respectively.
| Parameter | ZARA | Flannels |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (413K ratings) | 4.8 (420 ratings) |
| Positive reviews | 41.0% of reviews | 84.7% of reviews — better |
| Number of ratings | 413K — better | 420 |
| Update frequency | Every 2 days — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | #61 — better | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 — better | 15.6 |
| Further details — not scored | ||
| Size | 236 MB | 71 MB |
| Age rating | 4+ | 4+ |
| Developer | Industria de Diseno Textil, S.A. | The Flannels Group Limited |
Customer experience
ZARA
Flannels
User reviews
ZARA
From 413K App Store ratingsWhat we love
- 🚀 Lightning-fast delivery
- 👍 Easy returns and refunds
- 💎 Excellent quality and style
- 🛍️ Convenient online shopping
Room to improve
- 🤖 Unhelpful chatbot customer service
- 🕰️ Slow or delayed shipping
- 🛒 Items disappearing from cart
- 🤔 Confusing app navigation
Flannels
From 420 App Store ratingsWhat we love
- 👍 User-friendly interface
- 💰 Great deals and discounts
- 🚀 Fast delivery
- 🛒 Wide selection of designer brands
- ⭐ High-quality products
Room to improve
- 🐛 Buggy app with crashes and freezes
- 💳 Expensive delivery and return fees
- 🔍 Inaccurate size information
- 🤖 Poor customer service and communication
- 🛒 Inconsistent stock availability
Bugs and requests
ZARA
Reported bugs
3 issues- Address information being lost or changed
- Inconsistent order tracking and status updates
- Incorrect item deliveries and difficulty resolving
Requested features
4 requests- Filter by size option
- Ability to save items to a wishlist
- Display model sizes for clothing
- Notify when out-of-stock items are back
Flannels
Reported bugs
5 issues- App crashes when scrolling or navigating
- Login and password reset issues
- Incorrect item sizes shipped
- Delayed or missing order updates
- Return process is unreliable
Requested features
5 requests- Improve wish list functionality
- Provide more detailed product information
- Offer free delivery and returns
- Enhance in-app search and filtering
- Integrate better size guide and fit recommendations
In-app purchases
ZARA
No in-app purchases
Flannels
No in-app purchases
