Comparison

ZARA vs Cotton On

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ZARA

Shop the latest fashion for women, men, and kids. Discover new collections, track orders, locate stores, and personalize your shopping experience with a favorites list and notifications.

Highlights
  • Browse Woman, Man, and Kids collections
  • Shop new arrivals and fashion campaigns
  • Save items to a favorites list
  • Track orders and manage returns
  • Locate nearby stores
  • Receive notifications for new releases
Features
Currently charting
Read full description

Discover the Zara collection with ideas for Woman, Man, and Kids. You can shop and see all our new collections and fashion campaigns for the upcoming seasons on our app and online store. Woman: You will find the following categories of clothing and accessories available for women at Zara: - Shirts - T-shirt/Bodysuits - Tops - Sweatshirts - Skirts - Pants - Jeans - Shorts - Coats - Shoes - Bags - Swimwear - Accessories - Lingerie - Beauty - Fragrances - Basics - Complete Looks - Suits Man: The Zara collection for men includes: - Basics - Pants - Cargo/Parachute - Jeans - Jackets/Overshirts - Sweatshirts - T-shirts - Shirts - Polos - Shorts - Sweaters/Cardigans - Suits - Overcoats - Sportcoats/Blazers - Shoes - Bags/Backpacks - Accessories - Fragrances Kids: A selection of clothing, accessories, and shoes for: - Girl: 6-14 years - Boy: 6-14 years - Baby Girl: 9 months-6 years - Baby Boy: 9 months-6 years - Newborn: 0-12 months The Zara collection for kids also includes an Edited/customizable section, a selection of clothing and accessories to customize that is updated weekly. In addition to our permanent collections, you can find all of our special releases, our beauty category, and our line of lingerie in the Zara app. Other features of the Zara app are: - Favorites: use your favorites list to save all the clothing and accessories that you like. - Order tracking and easy, intuitive, and fast returns. Track your order every step of the way. - Locate the Zara store nearest you. - Activate notifications and receive information about new arrivals, releases, special collections... Store mode - Use the app in “store mode” when you are shopping in one of our stores and utilize all of its features to improve your experience. Zara QR: Use your QR code in the Zara app to: - Have all your online and in-store purchases linked. Identify yourself at the register in the store with your Zara QR and ask for the eReceipt. - Make returns in the store, online as well as in-store purchases. - Pick up all your online orders in the store.

About

Cotton On

Discover fashion and lifestyle items with exclusive app offers and rewards. Earn points, track orders, and create wishlists. Scan items in-store to check availability and get personalized style recommendations.

Highlights
  • Earn and redeem loyalty points
  • Exclusive app offers and sneak peeks
  • Scan items in-store for details
  • Track order status
  • Save items to a wishlist
  • Personalized style feed
  • Secure checkout options
Features
Read full description

Name a better way to shop Better perks Earn points when you shop. It’s easier than ever to track your points and redeem vouchers. Plus, you can tap to use your perks card instore. App exclusives Sneak peeks and special offers, only on the app. Scan & shop Scan an item IRL to check for sizes, colours and stock. First to know Get alerts on new drops and sales. Track your orders Picked, packed and delivered. The best kind of status update. Wishlist Save your faves and add to cart when you’re ready to bag them. Swipe to like Your personalised style feed. Swipe right to save to wishlist. Secure checkout Stress-free checkout with all your preferred ways to pay.

Screenshots

ZARA3 screens
Cotton On4 screens

Verdict

The call

The clearest difference is update cadence: ZARA at every 3 days against Cotton On's every 2 months. ZARA also leads on review sentiment (41% vs 12%) and ratings volume (413K vs 5.4K). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for ZARA against 4.7 for Cotton On. That said, the two scores are not equally well evidenced: ZARA has 413K ratings behind it against 5.4K, so its average is the more settled of the two. Written reviews are what separate them: 41% of ZARA's written reviews are positive against 12% of Cotton On's.

UpkeepUpdate frequency

ZARA ships an update every 3 days, Cotton On every 2 months. The most recent releases landed on November 5, 2026 and November 3, 2026 respectively.

Scorecard5 real differences · 6 level
ZARA versus Cotton On: the parameters behind the verdict, then further details
ParameterZARACotton On
PriceFreeFree
Rating4.8 (413K ratings) — better4.7 (5.4K ratings)
Positive reviews40.9% of reviews — better12.1% of reviews
Number of ratings413K — better5.4K
Update frequencyEvery 3 days — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterAd-supported
Best chart rank#66 — better—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.115.0 — better
Further details — not scored
Size264 MB37 MB
Age rating4+4+
DeveloperIndustria de Diseno Textil, S.A.COTTON ON

Customer experience

ZARA

All ratings413,349 ratings
Positive95.8%
Neutral1.4%
Negative2.8%
Written reviews1,383 reviews
Positive40.9%
Neutral8.9%
Negative50.2%

Cotton On

All ratings5,348 ratings
Positive93.5%
Neutral1.9%
Negative4.6%
Written reviews379 reviews
Positive12.1%
Neutral11.1%
Negative76.8%

User reviews

ZARA

From 413K App Store ratings

What we love

  • 🚀 Lightning-fast delivery
  • 👍 Easy returns and refunds
  • 💎 Excellent quality and style
  • 🛍️ Convenient online shopping

Room to improve

  • 🤖 Unhelpful chatbot customer service
  • 🕰️ Slow or delayed shipping
  • 🛒 Items disappearing from cart
  • 🤔 Confusing app navigation

Cotton On

From 5.4K App Store ratings

What we love

  • 🚀 Easy to navigate
  • 👍 Great quality clothes
  • 💡 Perks program

Room to improve

  • 🐛 Glitchy cart and wishlist
  • 🐛 Logging in issues
  • 🐛 Inconsistent app performance
  • 🐛 Inability to remove items from cart

Bugs and requests

ZARA

Reported bugs

3 issues
  • Address information being lost or changed
  • Inconsistent order tracking and status updates
  • Incorrect item deliveries and difficulty resolving

Requested features

4 requests
  • Filter by size option
  • Ability to save items to a wishlist
  • Display model sizes for clothing
  • Notify when out-of-stock items are back

Cotton On

Reported bugs

3 issues
  • Cart items disappearing
  • Wishlist not loading fully
  • Checkout process issues

Requested features

3 requests
  • Integrate app with website account
  • Show full wishlist
  • Add Apple Pay integration

In-app purchases

None

ZARA

No in-app purchases

None

Cotton On

No in-app purchases

Questions

Is ZARA free?
ZARA is free to download, with no in-app purchases.
Is Cotton On free?
Cotton On is free to download, with no in-app purchases.
Which has better reviews, ZARA or Cotton On?
ZARA is rated higher. ZARA averages 4.8 out of 5 from 413K ratings, while Cotton On averages 4.7 from 5.4K ratings.
Do ZARA or Cotton On have ads?
Neither ZARA nor Cotton On shows ads.
Which is updated more often, ZARA or Cotton On?
ZARA ships an update every 3 days, and Cotton On every 2 months. Most recently, ZARA was updated on November 5, 2026 and Cotton On on November 3, 2026.

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