Insightly CRM vs EngageBay
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Insightly CRM
Manage customer interactions, leads, and sales opportunities on the go. This cloud-based application helps businesses of all sizes track customer data, organize tasks, and update sales opportunities directly from a mobile device.
- Add and import contacts
- Manage task lists
- Update sales opportunities
- Add voice memos to leads
- Receive lead assignment notifications
- Create projects and assign tasks
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Choose the flexible CRM for fast-growing companies. Insightly Customer Relationship Management (CRM) and project management is a modern, cloud-based platform built for scaling businesses. Growing teams rely on Insightly to manage customer relationships, leads, sales opportunities, marketing campaigns, and projects in one unified system. Automatically score leads, send timely follow-up, and track every stage of your pipeline with confidence. The Insightly platform is flexible, customizable, and accessible via web browser and mobile app, helping teams stay productive and turn more leads into sales.
EngageBay
This all-in-one business solution offers integrated marketing, sales, and service tools. Automate tasks, manage contacts, build landing pages, and provide live customer support. It's designed to help startups and growing businesses generate leads and close deals efficiently.
- Marketing Automation
- Email Marketing & Sequences
- Landing Page Builder
- Web Forms & Popups
- SMS Marketing
- 360 Degree Customer View
- Free Appointment Scheduling
- Contact Management
- Free Live Chat
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EngageBay is an integrated marketing, sales & service CRM with free live chat making it a holistic, full-featured business solution for startups and growing businesses. EngageBay offers the following: Marketing Bay - Marketing Automation Software: Automate marketing and sales tasks and various visual workflows to generate leads and close deals. - Email Marketing: Grow your business with powerful email marketing. - Email Sequences: Turn your warm leads into paying customers by following up regularly with email sequences. Setup rules to send periodic emails to customers and our system will do the rest. - Landing Pages: Build beautiful converting landing pages using a simple drag and drop visual designer to convert leads. - Web Forms/Popups: Create appealing web popup forms using the simple web form builder to capture leads and engage with visitors. Show the right message to the right customer at the right time and capture leads. - SMS Marketing: Grow your business with powerful SMS marketing integrated with the rest of the marketing suite. Sales CRM Bay - 360 Degree Customer View: See all meaningful information about a contact aggregated into one, easy to read location. - Free Appointment Scheduling Software: Schedule appointments faster with your prospects by publishing your calendar online. Eliminate unwanted manual processes and delays. - Contact Management Software: Store all your contacts in one place. Stay organized and close more sales. - Free Sales CRM: Organize email contacts, track deals & the sales pipeline, grow sales, and build meaningful customer relationships. - CRM Database: Attract customers, execute marketing and sales campaigns and generate sales with the CRM database. Service Bay - Free Live Chat Software: Deliver personalized, one-on-one support to every customer to make them feel special. - Macros: When responding to similar queries repeatedly, use support macro shortcuts to save time. - Service Level Agreements (SLA): Ensure the team meets the expected SLAs for superior customer experience. - Views: Organize your tickets by grouping them into lists based on different criteria. - Tickets: With complete visibility into your support tickets, track, prioritize, and solve customer issues in minutes.
Screenshots
Verdict
The clearest difference is rating: Insightly CRM at 4.3 against EngageBay's 2.0. Insightly CRM also leads on ratings volume (293 vs 4). EngageBay's advantage is iOS requirement (12.0 vs 15.0). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Insightly CRM holds the better App Store score, 4.3 against 2.0. That said, the two scores are not equally well evidenced: Insightly CRM has 293 ratings behind it against 4, so its average is the more settled of the two. Written reviews split almost evenly too, at 50% and 50% positive.
Insightly CRM ships an update every 3 months, EngageBay every 2 months. The most recent releases landed on October 29, 2026 and October 7, 2026 respectively.
| Parameter | Insightly CRM | EngageBay |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (293 ratings) — better | 2.0 (4 ratings) |
| Positive reviews | 50.3% of reviews — better | 50.0% of reviews |
| Number of ratings | 293 — better | 4 |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 100 MB | 9 MB |
| Age rating | 4+ | 4+ |
| Developer | Insightly | Govind Chunchula |
Customer experience
Insightly CRM
EngageBay
Bugs and requests
Insightly CRM
Reported bugs
4 issues- Login issues with Google accounts
- Syncing problems between mobile and web versions
- Inconsistent data display between platforms
- Frequent app crashes
Requested features
7 requests- Offline functionality
- File attachment support
- Ability to change task due dates
- Landscape mode support
- Calendar integration
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- Advanced filtering and sorting options
- Improved mobile app functionality
EngageBay
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Insightly CRM
No in-app purchases
EngageBay
No in-app purchases









