Comparison

Insightly CRM vs CRM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Insightly CRM

Manage customer interactions, leads, and sales opportunities on the go. This cloud-based application helps businesses of all sizes track customer data, organize tasks, and update sales opportunities directly from a mobile device.

Highlights
  • Add and import contacts
  • Manage task lists
  • Update sales opportunities
  • Add voice memos to leads
  • Receive lead assignment notifications
  • Create projects and assign tasks
Features
Read full description

Choose the flexible CRM for fast-growing companies. Insightly Customer Relationship Management (CRM) and project management is a modern, cloud-based platform built for scaling businesses. Growing teams rely on Insightly to manage customer relationships, leads, sales opportunities, marketing campaigns, and projects in one unified system. Automatically score leads, send timely follow-up, and track every stage of your pipeline with confidence. The Insightly platform is flexible, customizable, and accessible via web browser and mobile app, helping teams stay productive and turn more leads into sales.

About

CRM

This business software helps manage appointments, inquiries, payments, and contracts. It's designed for small businesses to streamline operations, create invoices, and manage staff details. Data can be exported in various formats for easy analysis.

Highlights
  • Appointment management
  • Inquiry handling
  • Payment processing
  • Contract management
  • Invoice creation
  • Staff management
  • Data export
Features
Read full description

CRM business software app: There are numerous choices of business apps that are available both on the computer and mobile platforms. As a business person, you are free to choose business software depending on your personal preferences and desired business goals. A perfect choice of a mobile work schedule maker app that is currently used extensively in business is the CRM software app. It is arguably the best crm for small business and currently attracts scores of users from all corners of the globe. The CRM software app is basically an appointment scheduling software app. It is designed to provide business managers with a tool for executing a variety of business tasks including coming up with schedules or appointments, inquiries and invoices. It is specially designed for small businesses. But, the small business crm app may also be used in large scale businesses especially in cases where the workload is within limits. You can download the crm software free from iTunes for your iPad or iPhone. Key features of the app: The online schedule maker is associated with a long list of features. But, the most notable ones are indicated below: Can manage appointments; perfect for scheduling especially adding new appointments and events. The appointments may be viewed using monthly, daily and detail modes of view and integration of new and old events with Google Calendar is possible. Payment related tasks can be handled; payment details entered along with due date and amount. Customers can view and make payments online in this online appointment scheduling app. Client details can be edited as often as the need arises. Can handle inquiry related tasks; customer inquiry details can be managed easily. You can store customer inquiry details and retrieve them as often as the need arises. Can deal with contract management issues; enter new and edit details of specific old contracts including dates, value, permissions and assignments. Can handle invoice creation and management tasks; enter new invoice details along with client details, view free invoice template and summary and export invoice in PDF and Excel formats as often as need arises. Staff management possible; manage staff details and successfully add new details along with special permissions and services for each staffer. A good number of features are customisable; you can customise a good number of features including the date format, daily planner template, font and the background theme. Data export possible; export data featuring various details, in PDF, CSV and Excel formats. Customer related issues can be handled; add or remove customer data and view details. Services and bookings can be handled by the app; add business service details and assign staff while storing details of each service and booking. Auditing is possible; the recent activity is specifically incorporated for this purpose. We recommend loading the app for the first time in a wi-fi area so that all data is retrieved. Help and frequently asked questions be accessed in-app and on CRMSoftwareApp.com. If you have any problems at all please do not hesitate to contact us: contact@crmsoftwareapp.com -------------------- You can find our privacy policy here: http://www.crmsoftwareapp.com/privacy-policy You can find our terms and conditions here: http://www.crmsoftwareapp.com/termsandconditions

Screenshots

Insightly CRM4 screens
CRM4 screens

Verdict

The call

The clearest difference is review sentiment: Insightly CRM at 50% against CRM's 0%. Insightly CRM also leads on ads (none vs shown) and ratings volume (293 vs 20). CRM's advantage is iOS requirement (9.0 vs 15.0). On price, update cadence, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Insightly CRM holds the better App Store score, 4.3 against 4.1. That said, the two scores are not equally well evidenced: Insightly CRM has 293 ratings behind it against 20, so its average is the more settled of the two. Written reviews point the same way: 50% of Insightly CRM's written reviews are positive against 0% of CRM's.

UpkeepUpdate frequency

Insightly CRM ships an update every 3 months, CRM every 2 months. The most recent releases landed on October 9, 2026 and October 3, 2026 respectively.

Scorecard6 real differences · 4 level
Insightly CRM versus CRM: the parameters behind the verdict, then further details
ParameterInsightly CRMCRM
PriceFreeFree
Rating4.3 (293 ratings) — better4.1 (20 ratings)
Positive reviews50.3% of reviews — better0.0% of reviews
Number of ratings293 — better20
Update frequencyEvery 3 monthsEvery 2 months — better
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.09.0 — better
Further details — not scored
Size100 MB38 MB
Age rating4+4+
DeveloperInsightlySentientIT Software Solution

Customer experience

Insightly CRM

All ratings293 ratings
Positive81.9%
Neutral5.1%
Negative13.0%
Written reviews191 reviews
Positive50.3%
Neutral9.4%
Negative40.3%

CRM

All ratings20 ratings
Positive75.0%
Neutral10.0%
Negative15.0%
Written reviews5 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

Insightly CRM

Reported bugs

4 issues
  • Login issues with Google accounts
  • Syncing problems between mobile and web versions
  • Inconsistent data display between platforms
  • Frequent app crashes

Requested features

7 requests
  • Offline functionality
  • File attachment support
  • Ability to change task due dates
  • Landscape mode support
  • Calendar integration
Show 2 more
  • Advanced filtering and sorting options
  • Improved mobile app functionality

CRM

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Insightly CRM

No in-app purchases

None

CRM

No in-app purchases

Questions

Is Insightly CRM free?
Insightly CRM is free to download, with no in-app purchases.
Is CRM free?
CRM is free to download, with no in-app purchases.
Which has better reviews, Insightly CRM or CRM?
Insightly CRM is rated higher. Insightly CRM averages 4.3 out of 5 from 293 ratings, while CRM averages 4.1 from 20 ratings.
Do Insightly CRM or CRM have ads?
CRM shows ads; Insightly CRM does not.
Which is updated more often, Insightly CRM or CRM?
Insightly CRM ships an update every 3 months, and CRM every 2 months. Most recently, Insightly CRM was updated on October 9, 2026 and CRM on October 3, 2026.

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