giffgaff vs SMARTY
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
giffgaff
Manage your mobile account effortlessly. Track data usage, renew plans, and access WiFi hotspots across the UK. This app provides a comprehensive overview of your mobile services and allows for easy top-ups and account management.
- Check data usage
- Buy or renew plans
- Plan expiry notifications
- Add credit/auto top-up
- WiFi Extra access
- Community access
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The giffgaff mobile app lets you manage your giffgaff account with the tap of your phone. You can check your data use on the go and connect to literally thousands of WiFi hotspots all across the UK with WiFI Extra. But that's just the start of what the app can do. It's a bitesize wonder. - Check how much data you have left - Buy or renew a plan - Keep an eye on when your plan expires - Add credit or turn on auto top up - Pay with a saved card or PayPal - Redeem a voucher - Access the community - Add multiple giffgaff accounts - Access thousands of WiFi hotspots across the UK with WiFi Extra You'll need your giffgaff member name and password to log in. If you're new to giffgaff, order your free SIM card now: https://www.giffgaff.com/orders/free-sim
SMARTY
Manage your mobile account with ease. Track data usage, renew plans, and purchase add-ons. Access support and refer friends for rewards.
- Check data usage
- Renew plan
- Purchase add-ons
- Access web chat
- Refer friends for rewards
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Exciting things have been happening at SMARTY HQ and our new app is now available, packed full of great features that will make managing your account easier. - Check your data usage - Renew your plan - Purchase add-ons - Easy access to web chat, help and support - Refer your friends to SMARTY and you'll both get a reward
Screenshots
Verdict
The clearest difference is rating: giffgaff at 4.5 against SMARTY's 3.4. giffgaff also leads on ratings volume (1K vs 8) and monetization model (free vs ad-supported). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
giffgaff holds the better App Store score, 4.5 against 3.4. That said, the two scores are not equally well evidenced: giffgaff has 1K ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 28% of giffgaff's written reviews are positive against 20% of SMARTY's.
giffgaff ships an update every 3 weeks, SMARTY every 2 weeks. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.
| Parameter | giffgaff | SMARTY |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (1K ratings) — better | 3.4 (8 ratings) |
| Positive reviews | 28.3% of reviews — better | 19.5% of reviews |
| Number of ratings | 1K — better | 8 |
| Update frequency | Every 3 weeks | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 99 MB | 47 MB |
| Age rating | 4+ | 4+ |
| Developer | giffgaff | Hutchison 3G UK Ltd |
Customer experience
giffgaff
SMARTY
User reviews
giffgaff
From 1K App Store ratingsWhat we love
- 🚀 Fast and easy to use
- 💰 Affordable pricing
- 👍 Straightforward app
- 🔒 Secure login process
Room to improve
- 🐛 Frequent app crashes
- ⚠️ Poor network coverage
- 🔍 Lack of customer support
- 🔧 Technical issues with SIM activation
SMARTY
From 8 App Store ratingsWhat we love
- 🚀 Simple and straightforward app
- 👍 Good prices and value
- 🚀 Flexible and easy to manage
- 👍 Good coverage in most areas
- 🚀 Helpful customer support
Room to improve
- 🐛 Constant log-outs and login issues
- 🔍 Poor signal and slow data speeds in some areas
- 🐛 Buggy app with frequent crashes
- 🔍 Unreliable network connectivity
- 🐛 Difficult to get in touch with customer service
Bugs and requests
giffgaff
Reported bugs
4 issues- Login screen freezes
- Inability to update payment methods
- Inconsistent app behavior across devices
- Unreliable app performance after updates
Requested features
4 requests- Detailed data usage tracking
- Ability to manage family accounts
- Landscape mode support for tablets
- Seamless SIM card switching
SMARTY
Reported bugs
3 issues- Login page issues after recent app update
- App crashing when trying to make payments
- Account information not displaying correctly
Requested features
4 requests- Face ID or fingerprint login support
- Data usage tracking widget
- Ability to stay logged in on the app
- Improved network coverage and reliability
In-app purchases
giffgaff
No in-app purchases
SMARTY
No in-app purchases
