Comparison

giffgaff vs Ecotricity App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

giffgaff

Manage your mobile account effortlessly. Track data usage, renew plans, and access WiFi hotspots across the UK. This app provides a comprehensive overview of your mobile services and allows for easy top-ups and account management.

Highlights
  • Check data usage
  • Buy or renew plans
  • Plan expiry notifications
  • Add credit/auto top-up
  • WiFi Extra access
  • Community access
Features
Read full description

Plans and phones, sorted. Check your data before it runs out, buy or renew a plan in a couple of taps, pick up a new or refurbished phone, and jump on WiFi Extra's thousands of UK hotspots. Check how much data you have left - Buy or renew a plan - Buy a new or refurbished phone - Keep an eye on when your plan expires - Add credit or turn on auto top up - Pay with a saved card or PayPal - Redeem a voucher - Access the community - Add multiple giffgaff accounts - Get on thousands of WiFi hotspots across the UK with WiFi Extra You'll need your giffgaff member name and password to log in. New to giffgaff? Order a free SIM at giffgaff.com/orders/free-sim

About

Ecotricity App

Manage your green energy account easily on the go. Submit meter readings, view bills and consumption history, make payments, and update your details. Access emergency contacts and a handy torch feature.

Highlights
  • Account management
  • Submit meter readings
  • View bills and consumption
  • Make payments
  • Update contact details
  • Emergency contact access
Features
Read full description

Ecotricity are founders of the global green energy supply movement With lots of great features, the new Ecotricity App lets you easily manage your account on the go. With the Ecotricity App you can: • Access your Ecotricity account at any time • Submit meter readings for your gas and electricity accounts – quickly and easily • View your historical energy consumption • View the real-time balance on your account • Make a payment and save your payment method for the next time • View and download PDFs of your bills • Get notified when your latest bill is ready to view • Report any problems with your meter • Use the handy torch to help you read your meter in dark places • Edit your contact details and let us know how you’d prefer to hear from us • Access 24 hour emergency contact numbers to report power cuts or gas leaks • Set up, check and change your Direct Debit To switch to Ecotricity, visit join.ecotricity.co.uk or call us on 0808 123 0 123.

Screenshots

giffgaff4 screens
Ecotricity App4 screens

Verdict

The call

The clearest difference is rating: giffgaff at 4.5 against Ecotricity App's 1.0. giffgaff also leads on update cadence (every 3 weeks vs every 19 months) and ratings volume (1K vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

giffgaff holds the better App Store score, 4.5 against 1.0. That said, the two scores are not equally well evidenced: giffgaff has 1K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 28% of giffgaff's written reviews are positive against 10% of Ecotricity App's.

UpkeepUpdate frequency

giffgaff ships an update every 3 weeks, Ecotricity App every 19 months. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

Scorecard4 real differences · 6 level
giffgaff versus Ecotricity App: the parameters behind the verdict, then further details
ParametergiffgaffEcotricity App
PriceFreeFree
Rating4.5 (1K ratings) — better1.0 (1 ratings)
Positive reviews28.2% of reviews — better10.1% of reviews
Number of ratings1K — better1
Update frequencyEvery 3 weeks — betterEvery 19 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.4 — better17.0
Further details — not scored
Size82 MB131 MB
Age rating4+4+
DevelopergiffgaffEcotricity

Customer experience

giffgaff

All ratings1,034 ratings
Positive88.0%
Neutral3.0%
Negative9.0%
Written reviews323 reviews
Positive28.2%
Neutral6.2%
Negative65.6%

Ecotricity App

Written reviews69 reviews
Positive10.1%
Neutral10.1%
Negative79.7%

User reviews

giffgaff

From 1K App Store ratings

What we love

  • 🚀 Fast and easy to use
  • 💰 Affordable pricing
  • 👍 Straightforward app
  • 🔒 Secure login process

Room to improve

  • 🐛 Frequent app crashes
  • ⚠️ Poor network coverage
  • 🔍 Lack of customer support
  • 🔧 Technical issues with SIM activation

Ecotricity App

From 1 App Store ratings

What we love

  • 🚀 Functional and performs as expected
  • 👍 Improvement over previous app
  • 💡 Consumption history page is useful

Room to improve

  • 🐛 Clunky and hard to navigate
  • 🔍 PDF bills difficult to view and zoom
  • 🔍 Harder to access previous bills and usage data
  • 🔍 Removed useful features from old app
  • 🔍 Forced to re-register and set up new account

Bugs and requests

giffgaff

Reported bugs

4 issues
  • Login screen freezes
  • Inability to update payment methods
  • Inconsistent app behavior across devices
  • Unreliable app performance after updates

Requested features

4 requests
  • Detailed data usage tracking
  • Ability to manage family accounts
  • Landscape mode support for tablets
  • Seamless SIM card switching

Ecotricity App

Reported bugs

2 issues
  • App crashes and won't open for some users
  • Compatibility issues with older devices

Requested features

3 requests
  • Bring back easy access to previous bills and usage data
  • Improve PDF bill viewing experience
  • Restore user-friendly features from old app

In-app purchases

None

giffgaff

No in-app purchases

None

Ecotricity App

No in-app purchases

Questions

Is giffgaff free?
giffgaff is free to download, with no in-app purchases.
Is Ecotricity App free?
Ecotricity App is free to download, with no in-app purchases.
Which has better reviews, giffgaff or Ecotricity App?
giffgaff is rated higher. giffgaff averages 4.5 out of 5 from 1K ratings, while Ecotricity App averages 1.0 from 1 ratings.
Do giffgaff or Ecotricity App have ads?
Neither giffgaff nor Ecotricity App shows ads.
Which is updated more often, giffgaff or Ecotricity App?
giffgaff ships an update every 3 weeks, and Ecotricity App every 19 months. Most recently, giffgaff was updated on November 6, 2026 and Ecotricity App on November 3, 2026.

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