Comparison

IHOP vs Charleys Rewards

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

IHOP

Easily find nearby locations, order delivery, and pay in store. Earn rewards and track your loyalty account all within the app. Enjoy award-winning pancakes and other favorite menu items.

Highlights
  • Find nearby locations
  • Order delivery
  • Pay in store with Pay N’ Go
  • Earn rewards
  • Track loyalty account
Features
Currently charting
Read full description

IHOP makes it easy to enjoy award winning buttermilk pancakes — and all your favorite breakfast, lunch and dinner items. And now, the IHOP app makes it easy to find nearby locations, order delivery, and pay in store with Pay N’ Go. Plus, you can earn rewards and track your International Bank of Pancakes account, all within the app.

About

Charleys Rewards

Easily order your favorite Charleys meals for pickup or delivery. Customize your orders, save frequent choices, and stay updated on new menu items and exclusive promotions. Earn rewards for your purchases and get a signup bonus.

Highlights
  • Order ahead for pickup
  • Delivery options available
  • Customize orders
  • Save favorite orders
  • Exclusive promotions
  • Earn rewards
  • Signup bonus
Features
Read full description

More On Charleys Bite Club Rewards program: Hungry for Cheesesteaks? There’s an app for that. Satisfy your appetite for Cheesesteaks with ease when you download the Charleys app! Bite Club Rewards members can look forward to: Rewards Perks: Score rewards when you sign up for Charleys Bite Club Rewards, on your birthday, for referring a friend, and more! Order. Eat. Earn. Repeat: Get points every time you order Charleys ($1 = 1 Point) to unlock free food and discounts.  Convenience & Quick Reordering: Skip the line® by ordering ahead and get Cheesesteaks delivered to your door. Customize items and save your go-tos for fast reordering. Exclusive Offers & News: Be the first to hear about new menu items, secret hacks, and receive personalized offers based on your favorite orders and locations. Terms and Conditions apply. Want more Charleys? Check out the Rewards section at charleys.com. For any questions, head to the “Need Help” section in your app or shoot a note over to rewards@charleys.com to get in touch.

Screenshots

IHOP4 screens
Charleys Rewards4 screens

Verdict

The call

IHOP and Charleys Rewards both sit at 4.8 stars, but that hides the real split: 45% of Charleys Rewards's written reviews are positive against 13% of IHOP's. Charleys Rewards also leads on monetization model (free vs ad-supported) and iOS requirement (14.0 vs 17.6). IHOP's advantage is update cadence (every 3 weeks vs every 4 months). On price, rating, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for IHOP against 4.8 for Charleys Rewards. Both are backed by a comparable volume of ratings — 61K and 67K respectively. Written reviews are what separate them: 13% of IHOP's written reviews are positive against 45% of Charleys Rewards's.

UpkeepUpdate frequency

IHOP ships an update every 3 weeks, Charleys Rewards every 4 months. Both last shipped on November 4, 2026.

Scorecard4 real differences · 7 level
IHOP versus Charleys Rewards: the parameters behind the verdict, then further details
ParameterIHOPCharleys Rewards
PriceFreeFree
Rating4.8 (61K ratings) — better4.8 (67K ratings)
Positive reviews12.7% of reviews44.9% of reviews — better
Number of ratings61K67K — better
Update frequencyEvery 3 weeks — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedFree — better
Best chart rank#82 — better#173
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.614.0 — better
Further details — not scored
Size42 MB120 MB
Age rating17+4+
DeveloperDineEquity, Inc.Charleys Philly Steaks

Customer experience

IHOP

All ratings60,558 ratings
Positive96.1%
Neutral0.7%
Negative3.3%
Written reviews455 reviews
Positive12.7%
Neutral8.8%
Negative78.5%

Charleys Rewards

All ratings65,842 ratings
Positive95.9%
Neutral1.9%
Negative2.2%
Written reviews292 reviews
Positive44.9%
Neutral6.8%
Negative48.3%

User reviews

IHOP

From 61K App Store ratings

What we love

  • 🚀 Easy ordering process
  • 👍 Customization options
  • 🚀 Convenient mobile ordering

Room to improve

  • 🐛 Buggy and unreliable
  • 🔍 Limited customization options
  • 💰 Lack of payment options
  • 🔍 Difficult to track orders
  • 🔍 Inconsistent pickup times

Charleys Rewards

From 67K App Store ratings

What we love

  • 🍔 Delicious food
  • 👍 Friendly and helpful staff
  • 🚀 Fast service
  • 💳 Rewards program

Room to improve

  • 🐛 Buggy app with login and ordering issues
  • 💸 Inconsistent application of promotions and discounts
  • ⏱️ Long wait times and order mix-ups
  • 🤖 Poor customer support

Bugs and requests

IHOP

Reported bugs

4 issues
  • App crashes when selecting certain menu items
  • Delivery location reverts to default without warning
  • Unable to reset password or create new account
  • Payment information not saving properly

Requested features

5 requests
  • Add ability to tip delivery drivers
  • Improve order customization options
  • Implement Apple Pay and other digital wallets
  • Add order tracking and status updates
  • Allow scheduling orders for future pickup/delivery

Charleys Rewards

Reported bugs

3 issues
  • App crashes and freezes during login and ordering
  • Inability to save payment information or apply discounts
  • Incorrect or missing menu items in delivered orders

Requested features

4 requests
  • Improved app stability and user experience
  • Better integration of rewards and promotions
  • More reliable order fulfillment
  • Enhanced customer support channels

In-app purchases

None

IHOP

No in-app purchases

None

Charleys Rewards

No in-app purchases

Questions

Is IHOP free?
IHOP is free to download, with no in-app purchases.
Is Charleys Rewards free?
Charleys Rewards is free to download, with no in-app purchases.
Which has better reviews, IHOP or Charleys Rewards?
IHOP is rated higher. IHOP averages 4.8 out of 5 from 61K ratings, while Charleys Rewards averages 4.8 from 67K ratings.
Do IHOP or Charleys Rewards have ads?
Neither IHOP nor Charleys Rewards shows ads.
Which is updated more often, IHOP or Charleys Rewards?
IHOP ships an update every 3 weeks, and Charleys Rewards every 4 months. Most recently, IHOP was updated on November 4, 2026 and Charleys Rewards on November 4, 2026.
Which is more popular, IHOP or Charleys Rewards?
IHOP currently peaks at #82 in the App Store charts, and Charleys Rewards at #173. Chart position reflects recent download velocity rather than total install base.

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