BCBSNM vs AlwaysOn Wellness
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BCBSNM
Access your Blue Cross and Blue Shield of New Mexico member information and resources. Manage your coverage, claims, and ID card, find in-network providers, and estimate healthcare costs. Includes features for pharmacy benefits and virtual doctor visits.
- Access coverage, claims, and ID
- Find in-network doctors and facilities
- Estimate procedure costs
- View medical and pharmacy benefits
- Virtual doctor visits via MDLive
- Store ID card in Apple Wallet
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The Blue Cross and Blue Shield of New Mexico (BCBSNM) app provides access to the Blue Cross and Blue Shield of New Mexico member information and resources. BCBSNM app also provides shopping information such as getting a quote and tracking an application. Members can: • Login, register or change password • Easily access coverage, claims, and ID • Check deductible and out of pockets amounts • Find an in network doctor, hospital or facility • Find a nearby urgent care facility • Estimate the costs of procedures, tests and treatments • View patient reviews and average wait time • Search for doctors that speak Spanish • View medical benefits and copay levels • View pharmacy benefits and copay levels • Send ID to Apple Wallet for offline access • View their Explanation of Benefits • Log in via Touch ID • Share ID Card • Members with applicable pharmacy coverage can search for drug information and cost estimates, view and compare nearby pharmacies, and view reminders related to their prescriptions • Members with applicable coverage can access MDLive for virtual visits with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)
AlwaysOn Wellness
Access your employer's wellness program anytime, anywhere. Complete health assessments, track activities and nutrition, and connect with over 80 devices and apps, including Apple Health. Start your journey to a healthier you.
- 24/7 wellness program access
- Health assessment completion
- Connect 80+ tracking devices/apps
- Activity and nutrition tracking
- Manual tracking option
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AlwaysOn® Wellness connects you with your organization’s wellness program 24/7, so you can stay engaged anytime, anywhere. With the AlwaysOn app, you can take your health assessment, connect with 80+ tracking devices and applications, including Apple Health and many more. We offer a wide range of activity and nutrition tracking. You can track manually or connect your own device. So, download AlwaysOn® and get started on a better you today. Note: The AlwaysOn® app is only accessible if Onlife Health is your company’s wellness program provider. If we are not your health and wellness provider you will be unable to create an account. If we are your provider and you are still unable to create an account, please call our member services at 877-709-0201 M-F 8am to 7pm CST, we are here to help. * You may be asked to provide secondary information to confirm eligibility. ** Features vary based on your specific program, so some items may be unavailable or appear differently for each user.
Screenshots
Verdict
The clearest difference is rating: BCBSNM at 4.6 against AlwaysOn Wellness's 4.0. BCBSNM also leads on device support (3 vs 1). On price, review sentiment, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BCBSNM holds the better App Store score, 4.6 against 4.0. Both are backed by a comparable volume of ratings — 1.5K and 2.5K respectively. Written reviews point the same way: 21% of BCBSNM's written reviews are positive against 14% of AlwaysOn Wellness's.
BCBSNM ships an update fortnightly, AlwaysOn Wellness every 10 days. Both last shipped on October 29, 2026.
| Parameter | BCBSNM | AlwaysOn Wellness |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (1.5K ratings) — better | 4.0 (2.5K ratings) |
| Positive reviews | 21.2% of reviews — better | 14.2% of reviews |
| Number of ratings | 1.5K | 2.5K — better |
| Update frequency | Fortnightly | Every 10 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.1 — better | 16.0 |
| Further details — not scored | ||
| Size | 63 MB | 157 MB |
| Age rating | 17+ | 17+ |
| Developer | Blue Cross and Blue Shield of New Mexico | Onlife Health, Inc. |
Customer experience
BCBSNM
AlwaysOn Wellness
User reviews
BCBSNM
From 1.5K App Store ratingsWhat we love
- 👍 Easy to use
- 👍 Great app
- 👍 Rather good app
- 👍 Easy Access and Use
- 👍 Very good
Room to improve
- 🐛 Does not pull info
- 🐛 Broken app
- 🐛 Says try again later
- 🐛 PW protection overkill
- 🐛 Login is awful
AlwaysOn Wellness
From 2.5K App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 Helpful health coaching
- 🚀 Rewards program
Room to improve
- 🐛 Frequent crashes and freezes
- 🐛 Sync issues with Apple Health and other devices
- 🐛 Unreliable points tracking
- 🐛 Buggy and glitchy app
- 🐛 Cumbersome and repetitive user experience
Bugs and requests
BCBSNM
Reported bugs
24 issues- App often does not have spending or cannot connect
- App says 'try again later'
- Password protection is too strict, takes too long to log in
- Cannot reset password, always an error
- Cannot change primary cares or pharmacies
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- Listed providers do not take BCBS or aren't doctors
- App has bugs and lack of integration
- Constant login required
- Touch ID no longer working after app update
- App fails to log in, never recognizes passwords
- App locks user out after password reset
- Cannot get past 'accept our terms' pop-up
- MFA fails, cannot send code via SMS or email
- App only shows ID card, no plan information
- Claims that appear online don't show on app
- Find a provider feature doesn't always work
- Spending tracking is inaccurate
- App does not work from day one
- App pulls up wrong BCBS region and won't let register
- Account not permitted access
- App no longer recognizes userid and password
- Deductible and out of pocket graph shows zero
- Spending tab has an error message
- No information about coverage or costs
Requested features
4 requests- 💡 Make appointments from the app
- 💡 Restore Touch ID feature
- 💡 Expand claims tab with specific info
- 💡 Show deductible and coverage info
AlwaysOn Wellness
Reported bugs
4 issues- Login and password issues
- Health assessment not loading
- Inability to delete messages
- Incorrect date and time stamps on messages
Requested features
3 requests- Dark mode option
- Improved device connectivity
- More reliable points tracking and redemption
In-app purchases
BCBSNM
No in-app purchases
AlwaysOn Wellness
No in-app purchases
Questions
Is BCBSNM free?
Is AlwaysOn Wellness free?
Which has better reviews, BCBSNM or AlwaysOn Wellness?
Do BCBSNM or AlwaysOn Wellness have ads?
Which is updated more often, BCBSNM or AlwaysOn Wellness?
Other comparisons
