Comparison

Service NSW vs Knog Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Service NSW

Access essential government services and digital credentials securely. Manage driver licenses, competency cards, and more. Features quick QR code check-ins, fine payments, and access to important health information.

Highlights
  • Digital driver license
  • QR code check-in
  • View and pay fines
  • Access competency cards
  • Verify digital licenses
  • COVID-19 and Flu information
Features
Read full description

The official Service NSW app, making it easier to access government services. Some 5 star reviews: • “I highly recommend it as it is very convenient to have all this information at one’s fingertips” - AM • “Absolutely amazing! Easy to install, shows demerit points and fines, and displays your licence securely” – DB Access the following digital licences and credentials, with more to come: • Driver Licence • RSA/RCG Competency Card • Working with Children Check • Recreational Fishing Licence • Boat Driver Licence • Seniors card • Trade Licences Apply for and use vouchers: • Active and Creative Kids QR Code Check-in • Quick, contactless check in • Point your device camera at a Service NSW QR Code to get started • Save your details for a faster check in next time Useful tools and services: • Verify a Digital Driver Licence via our licence checker • Check or renew a registration • Sign into licensed venues • COVID-19 and Flu information • Set up for multi-factor authentication Fines and demerits: • View and pay your traffic fines • View your demerits Tell us what you think: • Help us help you! We’re always working on a better, stronger, faster app • Share what you’d like to see in the app: we use your feedback to continuously improve the app experience

About

Knog Mobile

This device acts as a bicycle alarm and tracker, integrating with Apple's Find My network. It alerts you to movement and helps locate your bike if it's moved.

Highlights
  • Bicycle alarm
  • Apple Find My network integration
  • Motion-sensitive alarm
  • USB-C rechargeable
  • 6-month battery life
  • Knog App control
Features
Read full description

Scout is a bicycle alarm and finder, designed to seamlessly integrate into Apple’s FindMy network of products, allowing you to keep track of your beloved bikes whereabouts, even when you’re not riding. The lightweight, and low-profile SCOUT discretely and securely mounts to any water bottle cage using the security screws provided. Once armed (via the app or on the unit itself) any movement of a bike fitted with Scout will trigger the motion sensitive 85 db alarm alerting the owner. If a Scout fitted bike is not where the owner last left it, then they can simply locate its position using Apple’s FindMy network. The SCOUT is USB-C rechargeable and has a runtime of approximately 6 months with standard use. Riders can activate/deactivate the motion sensitive alarm, locate the device, and check the battery life, all through the Knog App. Scout is the future of bike security.

Screenshots

Service NSW4 screens
Knog Mobile4 screens

Verdict

The call

The clearest difference is rating: Service NSW at 4.6 against Knog Mobile's 2.3. Service NSW also leads on update cadence (every 2 weeks vs every 2 months) and ratings volume (591 vs 52). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Service NSW holds the better App Store score, 4.6 against 2.3. That said, the two scores are not equally well evidenced: Service NSW has 591 ratings behind it against 52, so its average is the more settled of the two. Written reviews point the same way: 31% of Service NSW's written reviews are positive against 20% of Knog Mobile's.

UpkeepUpdate frequency

Service NSW ships an update every 2 weeks, Knog Mobile every 2 months. The most recent releases landed on November 1, 2026 and October 27, 2026 respectively.

Scorecard4 real differences · 6 level
Service NSW versus Knog Mobile: the parameters behind the verdict, then further details
ParameterService NSWKnog Mobile
PriceFreeFree
Rating4.6 (591 ratings) — better2.3 (52 ratings)
Positive reviews31.2% of reviews — better19.6% of reviews
Number of ratings591 — better52
Update frequencyEvery 2 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.515.0 — better
Further details — not scored
Size158 MB26 MB
Age rating4+4+
DeveloperService NSWKnog Pty Ltd

Customer experience

Service NSW

All ratings581 ratings
Positive89.3%
Neutral1.9%
Negative8.8%
Written reviews542 reviews
Positive31.2%
Neutral6.8%
Negative62.0%

Knog Mobile

All ratings41 ratings
Positive17.1%
Neutral14.6%
Negative68.3%
Written reviews225 reviews
Positive19.6%
Neutral14.2%
Negative66.2%

User reviews

Service NSW

From 591 App Store ratings

What we love

  • 🚀 Easy to use
  • 🚀 Convenient digital credentials
  • 🚀 Quick rego renewal
  • 👍 Excellent customer service
  • 👍 Improving user experience

Room to improve

  • 🐛 Frequent crashes and errors
  • 🐛 Unreliable data loading
  • 🐛 Difficult to navigate
  • 🐛 Inconsistent functionality
  • 🐛 Buggy multi-factor authentication

Knog Mobile

From 52 App Store ratings

What we love

  • ✅ Hardware design is sleek and discreet
  • 🔍 Apple Find My integration works well
  • 🎯 Alarm functionality effective when working
  • 📦 Thoughtful packaging design
  • 🔒 Good security concept for bikes

Room to improve

  • 🐛 App frequently crashes and freezes
  • 🔌 Severe battery drain on iPhone
  • 📱 Poor app stability and reliability
  • 🔗 Constant connection/disconnection issues
  • ⚠️ Alarm arm/disarm button often unresponsive

Bugs and requests

Service NSW

Reported bugs

5 issues
  • Unable to load personal details
  • Inconsistent registration display
  • Trouble adding licenses and credentials
  • Repeated login issues
  • Unreliable COVID-19 exposure notifications

Requested features

6 requests
  • Add search functionality
  • Improve digital license management
  • Streamline credential linking process
  • Enhance COVID-19 check-in features
  • Integrate with other government services
Show 1 more
  • Provide better notifications and alerts

Knog Mobile

Reported bugs

20 issues
  • App crashes when arming/disarming alarm
  • Device disappears from app after updates
  • Cannot pair device after factory reset
  • Bluetooth connection drops frequently
  • Arm button appears as disarm and vice versa
Show 15 more
  • Alarm gets stuck in triggered state
  • Cannot disarm alarm even when connected
  • Firmware update fails or bricks device
  • App freezes when opening device settings
  • Battery indicator shows incorrect charge level
  • Device not discoverable in app despite being in Find My
  • App requires force close to reconnect
  • Password reset loop prevents account access
  • UI elements cut off on smaller screens
  • App doesn't detect device despite Bluetooth pairing
  • Alarm triggers randomly without cause
  • Device unresponsive after phone model change
  • App compatibility issues with iOS 18 and newer
  • Email confirmation not received during setup
  • Device shows connected but buttons unresponsive

Requested features

14 requests
  • Apple Watch app/companion app
  • Siri Shortcuts integration
  • Control Center widget for quick arm/disarm
  • Home Screen widget for battery status
  • Alarm sound preview feature
Show 9 more
  • Dark mode support
  • Background app refresh functionality
  • Activity history/logs of alarm triggers
  • Device sharing with multiple users
  • Auto-disarm when phone is nearby
  • Battery percentage indicator
  • Sensitivity adjustment preview
  • SMS/email alerts when out of Bluetooth range
  • Live activity for armed device status

In-app purchases

None

Service NSW

No in-app purchases

None

Knog Mobile

No in-app purchases

Questions

Is Service NSW free?
Service NSW is free to download, with no in-app purchases.
Is Knog Mobile free?
Knog Mobile is free to download, with no in-app purchases.
Which has better reviews, Service NSW or Knog Mobile?
Service NSW is rated higher. Service NSW averages 4.6 out of 5 from 591 ratings, while Knog Mobile averages 2.3 from 52 ratings.
Do Service NSW or Knog Mobile have ads?
Neither Service NSW nor Knog Mobile shows ads.
Which is updated more often, Service NSW or Knog Mobile?
Service NSW ships an update every 2 weeks, and Knog Mobile every 2 months. Most recently, Service NSW was updated on November 1, 2026 and Knog Mobile on October 27, 2026.

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