Comparison

Service NSW vs Laser SmartHome

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Service NSW

Access essential government services and digital credentials securely. Manage driver licenses, competency cards, and more. Features quick QR code check-ins, fine payments, and access to important health information.

Highlights
  • Digital driver license
  • QR code check-in
  • View and pay fines
  • Access competency cards
  • Verify digital licenses
  • COVID-19 and Flu information
Features
Read full description

The official Service NSW app, making it easier to access government services. Some 5 star reviews: • “I highly recommend it as it is very convenient to have all this information at one’s fingertips” - AM • “Absolutely amazing! Easy to install, shows demerit points and fines, and displays your licence securely” – DB Access the following digital licences and credentials, with more to come: • Driver Licence • RSA/RCG Competency Card • Working with Children Check • Recreational Fishing Licence • Boat Driver Licence • Seniors card • Trade Licences Apply for and use vouchers: • Active and Creative Kids QR Code Check-in • Quick, contactless check in • Point your device camera at a Service NSW QR Code to get started • Save your details for a faster check in next time Useful tools and services: • Verify a Digital Driver Licence via our licence checker • Check or renew a registration • Sign into licensed venues • COVID-19 and Flu information • Set up for multi-factor authentication Fines and demerits: • View and pay your traffic fines • View your demerits Tell us what you think: • Help us help you! We’re always working on a better, stronger, faster app • Share what you’d like to see in the app: we use your feedback to continuously improve the app experience

About

Laser SmartHome

Control your smart home devices remotely and automate actions based on schedules, temperature, or location. Receive real-time notifications and manage multiple devices simultaneously for a smarter living experience.

Highlights
  • Remote device control
  • Voice control integration
  • Real-time notifications
  • Group device management
  • Automated actions
  • Customizable preferences
Features
Read full description

The Laser SmartHome app let's you add and control multiple devices quicker and easier from your smartphone. Paired with Google Home or Amazon Echo, you can set up automated actions which can be triggered on schedule, temperature or location. Get real-time notifications sent straight to your smartphone. No matter where you are, you can monitor and control your Laser SmartHome devices. - Remote control and check the status of your compatible Laser SmartHome devices - Voice control via Google Home & Amazon Echo - Alerts and notifications allow you to receive real-time status information about your Laser SmartHome devices - Add and group multiple devices to control them simultaneously - Automate your devices based on schedule, temperature, location & more - Customise your experience and save your frequently used actions & preferences

Screenshots

Service NSW4 screens
Laser SmartHome4 screens

Verdict

The call

The clearest difference is rating: Laser SmartHome at 5.0 against Service NSW's 4.6. Service NSW's advantage is update cadence (every 2 weeks vs every 11 months) and ratings volume (592 vs 1). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Laser SmartHome holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Service NSW has 592 ratings behind it against 1, so its average is the more settled of the two. Written reviews split almost evenly too, at 31% and 31% positive.

UpkeepUpdate frequency

Service NSW ships an update every 2 weeks, Laser SmartHome every 11 months. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

Scorecard3 real differences · 7 level
Service NSW versus Laser SmartHome: the parameters behind the verdict, then further details
ParameterService NSWLaser SmartHome
PriceFreeFree
Rating4.6 (592 ratings)5.0 (1 ratings) — better
Positive reviews31.0% of reviews — better30.8% of reviews
Number of ratings592 — better1
Update frequencyEvery 2 weeks — betterEvery 11 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.514.0 — better
Further details — not scored
Size158 MB189 MB
Age rating4+4+
DeveloperService NSWLASER Corporation

Customer experience

Service NSW

All ratings581 ratings
Positive89.3%
Neutral1.9%
Negative8.8%
Written reviews568 reviews
Positive31.0%
Neutral6.5%
Negative62.5%

Laser SmartHome

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews26 reviews
Positive30.8%
Neutral0.0%
Negative69.2%

Bugs and requests

Service NSW

Reported bugs

5 issues
  • Unable to load personal details
  • Inconsistent registration display
  • Trouble adding licenses and credentials
  • Repeated login issues
  • Unreliable COVID-19 exposure notifications

Requested features

6 requests
  • Add search functionality
  • Improve digital license management
  • Streamline credential linking process
  • Enhance COVID-19 check-in features
  • Integrate with other government services
Show 1 more
  • Provide better notifications and alerts

Laser SmartHome

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Service NSW

No in-app purchases

None

Laser SmartHome

No in-app purchases

Questions

Is Service NSW free?
Service NSW is free to download, with no in-app purchases.
Is Laser SmartHome free?
Laser SmartHome is free to download, with no in-app purchases.
Which has better reviews, Service NSW or Laser SmartHome?
Laser SmartHome is rated higher. Service NSW averages 4.6 out of 5 from 592 ratings, while Laser SmartHome averages 5.0 from 1 ratings.
Do Service NSW or Laser SmartHome have ads?
Neither Service NSW nor Laser SmartHome shows ads.
Which is updated more often, Service NSW or Laser SmartHome?
Service NSW ships an update every 2 weeks, and Laser SmartHome every 11 months. Most recently, Service NSW was updated on November 6, 2026 and Laser SmartHome on November 3, 2026.

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