PagerDuty vs Zip Authenticator
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PagerDuty
This app helps organizations manage digital operations and resolve incidents quickly. It provides real-time alerts, incident response tools, and team scheduling to ensure seamless customer experiences.
- Push notification alerts with custom sounds
- Respond to incidents (acknowledge, resolve, reassign)
- View incident details and resolution timelines
- Manage on-call schedules and team overrides
- Create new incidents and loop in responders
- Execute custom actions on incidents
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PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Through its SaaS-based platform, PagerDuty arms developers, IT operations, support, security, and business leaders to prevent and resolve incidents when seconds matter. Over 12,000 businesses including GE, Vodafone, Box, and American Eagle Outfitters rely on PagerDuty to continuously improve their digital operations. PagerDuty for iOS allows you to: * Receive unlimited push notification alerts and set custom sounds for alerts * Easily access and respond to open incidents (acknowledge, resolve, or reassign) * View incident details, grouped alerts, and resolution timelines at a glance * View your on-call timeline and team schedules, and book overrides for yourself or your teammates * Access a contact list of all users in your account and their contact information * Create new incidents directly from the mobile app * Loop in responders for additional help * Execute custom actions (like restarting servers, running diagnostics, etc.) on incidents NOTE: A PagerDuty user account is required to use this application. Some features’ availability depends on your PagerDuty plan.
Zip Authenticator
Enhance financial transaction security with multi-factor authentication for Zip users. Approve payments directly from your mobile device, receiving detailed transaction information before confirmation. Compliant with EU regulations for secure online payments.
- Multi-factor authentication for Zip payments
- Displays transaction details (amount, payee)
- EU Strong Customer Authentication (SCA) compliance
- Easy QR code setup
- PIN-based verification
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With Zip Authenticator, Zip users (ziphq.com) gain an added layer of security for financial transactions by authenticating payments that are approved in Zip. Zip Authenticator ensures you are fully aware of the transaction about to happen, providing the details of the type, value and payee of the transaction, and then allowing you to approve the transaction on your mobile device. This provides strong 2-factor authentication of financial transactions compliant with EU Secure Customer Authentication (SCA) regulations. Zip Authenticator is easy to configure. To set up your authentication, you’ll first link a mobile device and create a pin. As you complete various payment-related activities in Zip, you’ll be prompted to enter your pin, which will generate a QR code. Then, open up your Zip Authenticator app to scan the QR code and verify your identity. Features include - Provides multi-factor authentication for B2B payment transactions in Zip (ziphq.com) - Displays payment details within the payment authentication alert, including amount and payee - Allows organizations using Zip for payments to comply with EU Strong Customer Authentication (SCA) regulations - Easy setup via QR code To use Zip Authenticator with Zip, you need to set up a pin on Zip > Personal settings. Visit www.ziphq.com/personal-settings/payout-authentication to get started.
Screenshots
Verdict
The clearest difference is update cadence: PagerDuty at weekly against Zip Authenticator's every 13 months. PagerDuty also leads on ratings volume (5.2K vs 6). Zip Authenticator's advantage is rating (5.0 vs 4.8) and monetization model (free vs ad-supported). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Zip Authenticator holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: PagerDuty has 5.2K ratings behind it against 6, so its average is the more settled of the two.
PagerDuty ships an update weekly, Zip Authenticator every 13 months. The most recent releases landed on September 23, 2026 and September 17, 2026 respectively.
| Parameter | PagerDuty | Zip Authenticator |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (5.2K ratings) | 5.0 (6 ratings) — better |
| Positive reviews | 24.7% of reviews | — |
| Number of ratings | 5.2K — better | 6 |
| Update frequency | Weekly — better | Every 13 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPod |
| Requires iOS | 18.0 | 13.4 — better |
| Further details — not scored | ||
| Size | 80 MB | 17 MB |
| Age rating | 4+ | 4+ |
| Developer | PagerDuty Inc. | ZipHQ, Inc. |
Customer experience
PagerDuty
Zip Authenticator
Bugs and requests
PagerDuty
Reported bugs
19 issues- Font sizing issue
- Unable to change alert sound
- Cannot change settings
- Couldn't acknowledge incident
- Crashes on startup
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- Crashes frequently
- Unresponsive after alerts
- Vibration and sound settings not obeyed
- App unresponsive after alert
- Login Fail
- Major bug in update
- Logs out me every few weeks
- Crashes
- Crashes
- Crashes
- Useful...now broken
- Still buggy
- Couldn't acknowledge incident
- Couldn't acknowledge incident
Requested features
5 requests- Add ability to use custom sound for emergencies
- Add ability to use custom sound for emergencies
- Add ability to put services in maintenance mode
- Improve Resolved Incidents view to show oldest first
- Provide easy way to allow calls/texts during DND
Zip Authenticator
Not enough reviews yet to summarise bugs or requests.
In-app purchases
PagerDuty
No in-app purchases
Zip Authenticator
No in-app purchases








