Comparison

Opsgenie vs Zip Authenticator

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Opsgenie

Manage incidents and service disruptions for always-on services. Receive real-time notifications, take immediate action on alerts, and collaborate with your team during critical events. Stay in control of your operations from your mobile device.

Highlights
  • Real-time push notifications for alerts and incidents
  • Direct action on alerts (Acknowledge, Close, Escalate)
  • Customizable dashboards for faster response
  • Execute custom actions on alerts
  • Audio/video conferencing for incident collaboration
  • View on-call schedules and user contact information
  • Manage service status and responders
Features
Read full description

Opsgenie is a modern incident management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents. The Opsgenie Application for iOS delivers the power of the solution to your mobile devices. You can receive push notifications when alerts and incidents arise, take action directly from the application, understand the status of all known issues and manage your on-call responsibilities. Opsgenie for iOS is free for all Opsgenie customers and requires a subscription to Opsgenie service. Your Opsgenie administrator will send an invite via email for you to create an account. Once your account is created, you can log in to Opsgenie service from the iOS app with your Opsgenie username and password. You can view additional documentation at http://www.opsgenie.com/docs/dashboard/ios-app Features: * Customizable dashboards for responding to alerts and incidents faster * Ability to create alerts and incidents with ease * Easy access and response to alerts and incidents (Acknowledge, Close, Escalate to Next, Take Ownership, Snooze and many more) * Ability to execute custom actions on alerts and incidents (i.e ping, restart server, …) * Opsgenie-hosted audio & video conferencing (Incident Command Center) to effectively collaborate during incidents * Service Catalogs to identify and manage service units * Ability to track each service’s status via dedicated status pages * Ability to define & add responders and/or stakeholders to incidents * Ability to select multiple alerts/incidents and execute an action for all * Alert/Incident list pages supporting native swipe gestures for actions * Ability to save and reuse the searches previously defined in order to filter alerts and incidents * Who Is On-Call page which enables viewing all schedules and active rotations of the moment * User Directory that enables accessing all users and their contact information * Ability to easily contact users via phone call, SMS, email, and Skype * Ability to mute/unmute notifications * Ability to enable/disable notification preferences, notification rules and contact methods

About

Zip Authenticator

Enhance financial transaction security with multi-factor authentication for Zip users. Approve payments directly from your mobile device, receiving detailed transaction information before confirmation. Compliant with EU regulations for secure online payments.

Highlights
  • Multi-factor authentication for Zip payments
  • Displays transaction details (amount, payee)
  • EU Strong Customer Authentication (SCA) compliance
  • Easy QR code setup
  • PIN-based verification
Read full description

With Zip Authenticator, Zip users (ziphq.com) gain an added layer of security for financial transactions by authenticating payments that are approved in Zip. Zip Authenticator ensures you are fully aware of the transaction about to happen, providing the details of the type, value and payee of the transaction, and then allowing you to approve the transaction on your mobile device. This provides strong 2-factor authentication of financial transactions compliant with EU Secure Customer Authentication (SCA) regulations. Zip Authenticator is easy to configure. To set up your authentication, you’ll first link a mobile device and create a pin. As you complete various payment-related activities in Zip, you’ll be prompted to enter your pin, which will generate a QR code. Then, open up your Zip Authenticator app to scan the QR code and verify your identity. Features include - Provides multi-factor authentication for B2B payment transactions in Zip (ziphq.com) - Displays payment details within the payment authentication alert, including amount and payee - Allows organizations using Zip for payments to comply with EU Strong Customer Authentication (SCA) regulations - Easy setup via QR code To use Zip Authenticator with Zip, you need to set up a pin on Zip > Personal settings. Visit www.ziphq.com/personal-settings/payout-authentication to get started.

Screenshots

Opsgenie4 screens
Zip Authenticator4 screens

Verdict

The call

The clearest difference is rating: Zip Authenticator at 5.0 against Opsgenie's 2.1. Zip Authenticator also leads on monetization model (free vs subscription) and iOS requirement (13.4 vs 17.0). Opsgenie's advantage is update cadence (every 3 weeks vs every 13 months) and ratings volume (122 vs 6). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Zip Authenticator holds the better App Store score, 5.0 against 2.1. That said, the two scores are not equally well evidenced: Opsgenie has 122 ratings behind it against 6, so its average is the more settled of the two.

UpkeepUpdate frequency

Opsgenie ships an update every 3 weeks, Zip Authenticator every 13 months. The most recent releases landed on September 18, 2026 and September 17, 2026 respectively.

Scorecard5 real differences · 5 level
Opsgenie versus Zip Authenticator: the parameters behind the verdict, then further details
ParameterOpsgenieZip Authenticator
PriceFreeFree
Rating2.1 (122 ratings)5.0 (6 ratings) — better
Positive reviews14.6% of reviews—
Number of ratings122 — better6
Update frequencyEvery 3 weeks — betterEvery 13 months
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPod
Requires iOS17.013.4 — better
Further details — not scored
Size224 MB17 MB
Age rating4+4+
DeveloperOpsGenie, Inc.ZipHQ, Inc.

Customer experience

Opsgenie

All ratings121 ratings
Positive20.7%
Neutral9.1%
Negative70.2%
Written reviews96 reviews
Positive14.6%
Neutral15.6%
Negative69.8%

Zip Authenticator

All ratings6 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Opsgenie

Reported bugs

20 issues
  • Push notifications not delivering despite correct settings
  • Keyboard not appearing during SSO browser login
  • App stuck in login loop or loading spinner
  • Notification rules not being recognized or applied
  • Critical alerts not working on iOS 15+
Show 15 more
  • App forgets login credentials after updates
  • SSO login redirects to web browser then hangs
  • Alerts showing as stale data requiring manual refresh
  • Links in alerts not opening when tapped
  • Apple Watch app showing incorrect on-call status
  • Apple Watch app timing out and not syncing alerts
  • App crashes when receiving alerts
  • Policy verification error preventing app opening
  • Cannot verify policy error on reinstall
  • Bulk acknowledge button not appearing with 50+ incidents
  • Notification banners blocking user actions
  • Dashboard showing incorrect on-call days with dots
  • Alerts not sounding or using wrong notification tone
  • App unable to handle large numbers of incidents
  • Slow app responsiveness and performance issues

Requested features

17 requests
  • Custom ringtone support for different alert types
  • Volume control for notifications
  • Ability to categorize which alerts are critical
  • Dark mode option
  • Multiple account support without logout
Show 12 more
  • Focus mode integration for different on-call schedules
  • Extended calendar view showing future schedules
  • App badge showing unacknowledged alert count
  • Custom vibration patterns
  • Ability to copy text from alert fields
  • Mute option for longer than 10 hours
  • Disable non-critical alerts while keeping critical ones
  • Sound preview functionality
  • In-app bug report submission
  • Notification rules configuration in app
  • Show primary/secondary on-call rotation status
  • Ringer volume control instead of app volume

Zip Authenticator

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Opsgenie

No in-app purchases

None

Zip Authenticator

No in-app purchases

Questions

Is Opsgenie free?
Opsgenie is free to download, with no in-app purchases.
Is Zip Authenticator free?
Zip Authenticator is free to download, with no in-app purchases.
Which has better reviews, Opsgenie or Zip Authenticator?
Zip Authenticator is rated higher. Opsgenie averages 2.1 out of 5 from 122 ratings, while Zip Authenticator averages 5.0 from 6 ratings.
Do Opsgenie or Zip Authenticator have ads?
Neither Opsgenie nor Zip Authenticator shows ads.
Which is updated more often, Opsgenie or Zip Authenticator?
Opsgenie ships an update every 3 weeks, and Zip Authenticator every 13 months. Most recently, Opsgenie was updated on September 18, 2026 and Zip Authenticator on September 17, 2026.

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