PagerDuty vs HiveWatch
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PagerDuty
This app helps organizations prevent and resolve critical incidents by providing real-time alerts and incident management tools. It allows teams to respond quickly to issues, view schedules, and execute custom actions to ensure perfect digital experiences.
- Unlimited push notification alerts with custom sounds
- Respond to incidents (acknowledge, resolve, reassign)
- View incident details and resolution timelines
- Access on-call schedules and team timelines
- Create new incidents from the app
- Execute custom actions on incidents
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PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Through its SaaS-based platform, PagerDuty arms developers, IT operations, support, security, and business leaders to prevent and resolve incidents when seconds matter. Over 12,000 businesses including GE, Vodafone, Box, and American Eagle Outfitters rely on PagerDuty to continuously improve their digital operations. PagerDuty for iOS allows you to: * Receive unlimited push notification alerts and set custom sounds for alerts * Easily access and respond to open incidents (acknowledge, resolve, or reassign) * View incident details, grouped alerts, and resolution timelines at a glance * View your on-call timeline and team schedules, and book overrides for yourself or your teammates * Access a contact list of all users in your account and their contact information * Create new incidents directly from the mobile app * Loop in responders for additional help * Execute custom actions (like restarting servers, running diagnostics, etc.) on incidents NOTE: A PagerDuty user account is required to use this application. Some features’ availability depends on your PagerDuty plan.
HiveWatch
This app connects field security personnel with their operations center, eliminating the need for radios or call sheets. It allows guards to receive event context, communicate via voice messages, and monitor incident responses for improved tactical awareness and performance assessment.
- Real-time event context for field personnel
- Voice message collaboration with operators
- Incident monitoring and response visibility
- Performance assessment tools
- Streamlined guard force onboarding
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The HiveWatch® Guard Mobile App connects your field resources (guards) to your operations center without the need for expensive radio solutions or cumbersome call sheets. ● Field resources can receive full context of the event they are responding to. ● Collaborate seamlessly with security operators through Voice Messages to quickly resolve incidents. ● Guards can see when new incidents occur near their posts and which guards are addressing them to improve response tactics. ● Assess performance to identify high performers, adjust standard operating procedures, and evaluate security program designs. ● Quickly onboard both large and small guard forces. No need for expensive radio systems or confusing call sheets.
Screenshots
Verdict
The clearest difference is update cadence: PagerDuty at weekly against HiveWatch's every 2 months. PagerDuty also leads on ratings volume (5.2K vs 7). HiveWatch's advantage is rating (5.0 vs 4.8) and iOS requirement (15.1 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HiveWatch holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: PagerDuty has 5.2K ratings behind it against 7, so its average is the more settled of the two.
PagerDuty ships an update weekly, HiveWatch every 2 months. The most recent releases landed on November 10, 2026 and November 12, 2026 respectively.
| Parameter | PagerDuty | HiveWatch |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (5.2K ratings) | 5.0 (7 ratings) — better |
| Positive reviews | 24.7% of reviews | — |
| Number of ratings | 5.2K — better | 7 |
| Update frequency | Weekly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Requires iOS | 18.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 79 MB | 34 MB |
| Age rating | 4+ | 4+ |
| Developer | PagerDuty Inc. | HiveWatch, Inc. |
Customer experience
PagerDuty
HiveWatch
Bugs and requests
PagerDuty
Reported bugs
19 issues- Font sizing issue
- Unable to change alert sound
- Cannot change settings
- Couldn't acknowledge incident
- Crashes on startup
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- Crashes frequently
- Unresponsive after alerts
- Vibration and sound settings not obeyed
- App unresponsive after alert
- Login Fail
- Major bug in update
- Logs out me every few weeks
- Crashes
- Crashes
- Crashes
- Useful...now broken
- Still buggy
- Couldn't acknowledge incident
- Couldn't acknowledge incident
Requested features
5 requests- Add ability to use custom sound for emergencies
- Add ability to use custom sound for emergencies
- Add ability to put services in maintenance mode
- Improve Resolved Incidents view to show oldest first
- Provide easy way to allow calls/texts during DND
HiveWatch
Not enough reviews yet to summarise bugs or requests.
In-app purchases
PagerDuty
No in-app purchases
HiveWatch
No in-app purchases








