Comparison

PagerDuty vs Lookout for Work

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PagerDuty

This app helps organizations manage digital operations and resolve incidents quickly. It provides real-time alerts, incident response tools, and team scheduling to ensure seamless customer experiences.

Highlights
  • Push notification alerts with custom sounds
  • Respond to incidents (acknowledge, resolve, reassign)
  • View incident details and resolution timelines
  • Manage on-call schedules and team overrides
  • Create new incidents and loop in responders
  • Execute custom actions on incidents
Features
Read full description

PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Through its SaaS-based platform, PagerDuty arms developers, IT operations, support, security, and business leaders to prevent and resolve incidents when seconds matter. Over 12,000 businesses including GE, Vodafone, Box, and American Eagle Outfitters rely on PagerDuty to continuously improve their digital operations. PagerDuty for iOS allows you to: * Receive unlimited push notification alerts and set custom sounds for alerts * Easily access and respond to open incidents (acknowledge, resolve, or reassign) * View incident details, grouped alerts, and resolution timelines at a glance * View your on-call timeline and team schedules, and book overrides for yourself or your teammates * Access a contact list of all users in your account and their contact information * Create new incidents directly from the mobile app * Loop in responders for additional help * Execute custom actions (like restarting servers, running diagnostics, etc.) on incidents NOTE: A PagerDuty user account is required to use this application. Some features’ availability depends on your PagerDuty plan.

About

Lookout for Work

This app provides security and phishing protection for corporate devices enrolled in a specific enterprise program. It ensures devices comply with company policies and offers features to block unwanted calls and filter messages for threats. Users can easily report compliance issues to their IT department.

Highlights
  • Corporate device compliance
  • Phishing and fraud detection
  • Call blocking
  • Message filtering
  • IT department contact
Features
Read full description

Lookout for Work is only for employers who have enrolled in the Lookout Enterprise program. Install Lookout for Work on your corporate device to make sure your device stays compliant with your company's corporate policies. If a device is found to be out-of-compliance, you can easily contact your IT department to resolve the situation. Lookout for Work includes call and message protection features. Call protection blocks incoming calls from numbers on your organization's block list, which is managed by your administrator. Message protection filters SMS, MMS, and RCS messages to detect phishing and fraud threats based on criteria defined by your administrator. Data accessed through these features is used solely to provide call and message protection and is never used for tracking or shared with third parties.

Screenshots

PagerDuty4 screens
Lookout for Work4 screens

Verdict

The call

The clearest difference is rating: PagerDuty at 4.8 against Lookout for Work's 4.4. PagerDuty also leads on update cadence (weekly vs monthly). Lookout for Work's advantage is monetization model (free vs ad-supported) and iOS requirement (15.0 vs 18.0). On price, review sentiment, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PagerDuty holds the better App Store score, 4.8 against 4.4. Both are backed by a comparable volume of ratings — 5.2K and 2.8K respectively. Written reviews split almost evenly too, at 25% and 25% positive.

UpkeepUpdate frequency

PagerDuty ships an update weekly, Lookout for Work monthly. Both last shipped on November 1, 2026.

Scorecard4 real differences · 6 level
PagerDuty versus Lookout for Work: the parameters behind the verdict, then further details
ParameterPagerDutyLookout for Work
PriceFreeFree
Rating4.8 (5.2K ratings) — better4.4 (2.8K ratings)
Positive reviews24.7% of reviews24.7% of reviews
Number of ratings5.2K — better2.8K
Update frequencyWeekly — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS18.015.0 — better
Further details — not scored
Size79 MB171 MB
Age rating4+4+
DeveloperPagerDuty Inc.Lookout, Inc.

Customer experience

PagerDuty

All ratings5,239 ratings
Positive96.9%
Neutral1.4%
Negative1.7%
Written reviews150 reviews
Positive24.7%
Neutral13.3%
Negative62.0%

Lookout for Work

All ratings2,830 ratings
Positive84.8%
Neutral3.4%
Negative11.8%
Written reviews166 reviews
Positive24.7%
Neutral1.8%
Negative73.5%

User reviews

PagerDuty

From 5.2K App Store ratings

What we love

  • 💡 Excellent integration with various services
  • 🚀 Great functionality and all the tools you need
  • 👍 Prefer the app to browser version

Room to improve

  • 🐛 Font sizing issue
  • 🐛 Unable to change alert sound
  • 👎 The widget is clutter
  • 👎 Stop waking me up
  • 👎 Stop review begging

Lookout for Work

From 2.8K App Store ratings

What we love

  • 🚀 Great protection
  • 🔒 Keeps devices safe
  • 👍 User-friendly app
  • 🔒 Awesome security features
  • 👍 Easy setup and use

Room to improve

  • 🐛 False vulnerability detections
  • 🐛 Fails to update device status
  • 🔋 High battery usage
  • 🔋 Drains battery significantly
  • 🐛 Causes connectivity issues

Bugs and requests

PagerDuty

Reported bugs

19 issues
  • Font sizing issue
  • Unable to change alert sound
  • Cannot change settings
  • Couldn't acknowledge incident
  • Crashes on startup
Show 14 more
  • Crashes frequently
  • Unresponsive after alerts
  • Vibration and sound settings not obeyed
  • App unresponsive after alert
  • Login Fail
  • Major bug in update
  • Logs out me every few weeks
  • Crashes
  • Crashes
  • Crashes
  • Useful...now broken
  • Still buggy
  • Couldn't acknowledge incident
  • Couldn't acknowledge incident

Requested features

5 requests
  • Add ability to use custom sound for emergencies
  • Add ability to use custom sound for emergencies
  • Add ability to put services in maintenance mode
  • Improve Resolved Incidents view to show oldest first
  • Provide easy way to allow calls/texts during DND

Lookout for Work

Reported bugs

4 issues
  • Perpetually flags deleted apps as threats
  • Prevents access to work apps and email
  • Doesn't acknowledge changes made on the device
  • Causes white screen and app crashes

Requested features

4 requests
  • Improve update speed and accuracy
  • Add option to disable VPN on trusted networks
  • Provide better visibility into app behavior
  • Improve battery optimization

In-app purchases

None

PagerDuty

No in-app purchases

None

Lookout for Work

No in-app purchases

Questions

Is PagerDuty free?
PagerDuty is free to download, with no in-app purchases.
Is Lookout for Work free?
Lookout for Work is free to download, with no in-app purchases.
Which has better reviews, PagerDuty or Lookout for Work?
PagerDuty is rated higher. PagerDuty averages 4.8 out of 5 from 5.2K ratings, while Lookout for Work averages 4.4 from 2.8K ratings.
Do PagerDuty or Lookout for Work have ads?
Neither PagerDuty nor Lookout for Work shows ads.
Which is updated more often, PagerDuty or Lookout for Work?
PagerDuty ships an update weekly, and Lookout for Work monthly. Most recently, PagerDuty was updated on November 1, 2026 and Lookout for Work on November 1, 2026.

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