SugarCRM vs HelloTeam
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SugarCRM
Manage customer relationships and business processes from anywhere. Access contacts, accounts, leads, and custom modules to update opportunities, schedule activities, and generate quotes on the go.
- Access contacts, accounts, leads, and custom modules
- Update opportunities and view account details
- Schedule calls and create cases
- Generate pricing quotes
- View dashboards and KPIs
- Manage task lists
- Map customer locations and plan routes
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Customer relationship management anywhere, anytime—so you are always prepared to win deals and support customers on the go. With the SugarAI mobile app, you can take your business processes and CRM data on the go, including access to contacts, accounts, leads, activities, and custom Sugar modules. Benefits: • View detailed account information on the go, and update opportunities as you gather insights. • Schedule calls, create cases, or send quotes directly from your mobile device. • See who's calling and get prepared with Caller ID. • Create documents based on record data from the mobile app with Doc Merge. • View key performance indicators (KPIs) and stay on track with your sales goals. • Build pricing quotes to close deals in real-time, wherever you are. • Access insights at a glance with dashboards: charts, activity history, and more. • Manage your task list by completing or adding new tasks. • Map customer locations and initiate driving routes to streamline customer visits and planning.
HelloTeam
This platform helps organizations manage employee performance and engagement through virtual recognition, surveys, and feedback. It fosters a culture of engaged employees and effective teams by keeping everyone connected on the go with company news and events.
- Virtual recognition
- Surveys and feedback
- Performance reviews
- Employee directory
- Company news and events
- Peer recognition
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HelloTeam is an all-in-one performance management and employee engagement software platform that is redefining the way organizations manage their people. Through virtual recognition, surveys, performance reviews and employee feedback, we are helping companies build a scalable virtual culture of engaged employees and highly-effective teams. Our iPhone app empowers you to use our Communication and Engagement tools to keep everyone connected on the go. Say Hello to staying up to date on company news and events, new hires, work anniversaries and more. Our Surveys enable you to get feedback from your team on culture and engagement. You can even utilize surveys to conduct Health checks and Return to Work Questionnaires. Stay in touch with your team through an easily-accessible Employee Directory. Our iPhone app includes: Interactive Employee Directory and profiles to easily contact teammates. Updates including new hires, birthdays, anniversaries, and promotions Virtual High Fives (Peer Recognition) Ability to respond to all Surveys from culture feedback to health questionnaires Sharing Company News and Events *This version of our app has been developed for our existing customers. To learn more about all that HelloTeam has to offer, please visit our website at: https://www.helloteam.com/
Screenshots
Verdict
The clearest difference is ratings volume: SugarCRM at 74 against HelloTeam's 4. SugarCRM also leads on review sentiment (48% vs 33%). HelloTeam's advantage is iOS requirement (12.0 vs 16.0). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.1 for SugarCRM against 4.0 for HelloTeam. That said, the two scores are not equally well evidenced: SugarCRM has 74 ratings behind it against 4, so its average is the more settled of the two. Written reviews are what separate them: 48% of SugarCRM's written reviews are positive against 33% of HelloTeam's.
SugarCRM ships an update monthly, HelloTeam every 2 months. The most recent releases landed on September 2, 2026 and September 8, 2026 respectively.
| Parameter | SugarCRM | HelloTeam |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (74 ratings) — better | 4.0 (4 ratings) |
| Positive reviews | 48.1% of reviews — better | 33.3% of reviews |
| Number of ratings | 74 — better | 4 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 21 MB | 55 MB |
| Age rating | 4+ | 4+ |
| Developer | SugarCRM, Inc. | HelloTeam Inc |
Customer experience
SugarCRM
HelloTeam
In-app purchases
SugarCRM
No in-app purchases
HelloTeam
No in-app purchases
