Provident Funding vs Shellpoint
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Provident Funding
Manage your mortgage, check rates, and apply for new loans directly from your mobile device. Securely access account information, payment history, and set up automatic payments.
- View mortgage rates
- Manage account information
- Check payment history
- Make loan payments
- Apply for new loans
- Amortization details and calculator
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Do you have a mortgage loan through Provident Funding or just thinking of apply for a new loan? Well now you can download this app and manage your Provident Funding Mortgage or check out the latest mortgage rates and even apply for a new loan from your mobile devices. You’ll be able to easily and securely manage account functions including: • View Mortgage Rates • Account Information • Payment History • Make a Payment • Setup/Edit Automatic Payment • Apply for a new loan • Amortization Details • Amortization Calculator • View Letters • Contact Information
Shellpoint
Manage your mortgage conveniently online. View account details, make payments, and access important documents directly from your mobile device. Stay on top of your loan with easy-to-use tools.
- View loan account details
- Make one-time payments
- Schedule recurring payments
- Access statements and documents
- View recent account activity
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Shellpoint: Easily manage your mortgage online with the Shellpoint app. All in the palm of your hand you can view account details, select payment options, access important documents, and more! Download the Shellpoint app to: - View a snapshot of your current loan, including account details, recent activity, and payment info. - Make a one-time payment, view pending payments, or schedule recurring payments. - Access statements and documents. Who is Shellpoint Mortgage Servicing? Shellpoint Mortgage Servicing manages (or “services”) mortgage loans after mortgage lenders originate them. On behalf of lenders and investor clients, Shellpoint Mortgage Servicing accepts and processes mortgage payments from more than 1.7 million homeowners nationwide. In recent years the company has grown to become America’s 5th-largest non-bank mortgage servicer, with over 2,500 employees based out of offices in Florida, South Carolina, Texas, and Arizona.
Screenshots
Verdict
The clearest difference is update cadence: Shellpoint at monthly against Provident Funding's every 10 months. Shellpoint also leads on rating (4.9 vs 4.7) and ratings volume (17K vs 1.3K). Provident Funding's advantage is review sentiment (65% vs 54%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Shellpoint holds the better App Store score, 4.9 against 4.7. That said, the two scores are not equally well evidenced: Shellpoint has 17K ratings behind it against 1.3K, so its average is the more settled of the two. Written reviews complicate that: 65% of Provident Funding's written reviews are positive against 54% of Shellpoint's, so the app with the better star average is not the one people write more warmly about.
Provident Funding ships an update every 10 months, Shellpoint monthly. The most recent releases landed on October 13, 2026 and October 14, 2026 respectively.
| Parameter | Provident Funding | Shellpoint |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (1.3K ratings) | 4.9 (17K ratings) — better |
| Positive reviews | 64.9% of reviews — better | 54.5% of reviews |
| Number of ratings | 1.3K | 17K — better |
| Update frequency | Every 10 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 7 MB | 73 MB |
| Age rating | 4+ | 4+ |
| Developer | Provident Funding Associates, L.P. | Newrez LLC |
Customer experience
Provident Funding
Shellpoint
User reviews
Provident Funding
From 1.3K App Store ratingsWhat we love
- 🚀 Great App and Good Service
- 🚀 Amazing app
- 🚀 Makes everything EASY
- 🚀 Great app!
- 🚀 Great app
Room to improve
- 🐛 Does the basics.
- 🐛 Lack of payment options
- 🐛 No Bi-Monthly Payment.
- 🐛 Not flexible
- 🐛 WAS fine. Not now
Shellpoint
From 17K App Store ratingsWhat we love
- 👍 Easy to use
- 👍 Straightforward payment process
- 👍 Convenient payment history
- 👍 Smooth system
- 👍 Easy payment service
Room to improve
- 🐛 App crashes or doesn't load
- 🐛 Outdated and clunky interface
- 🐛 Slow performance
- 🐛 Lack of modern features
- 🐛 Unreliable customer service
Bugs and requests
Provident Funding
Reported bugs
4 issues- Endless Face ID loop
- Crashes when saving documents
- Incompatible with older devices
- Login screen freezes
Requested features
6 requests- Bi-monthly payment option
- Landscape mode support
- Mortgage calculator
- Face ID/Touch ID support
- Dark mode
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- Advanced analytics dashboard
Shellpoint
Reported bugs
3 issues- Unable to access loan information
- Keyboard not working in app
- Login issues, unable to log in
Requested features
4 requests- Ability to set up and save multiple accounts
- Push notifications for due dates
- Clearer payment history breakdown
- Partial payment option
In-app purchases
Provident Funding
No in-app purchases
Shellpoint
No in-app purchases
Questions
Is Provident Funding free?
Is Shellpoint free?
Which has better reviews, Provident Funding or Shellpoint?
Do Provident Funding or Shellpoint have ads?
Which is updated more often, Provident Funding or Shellpoint?
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