Comparison

Provident Funding vs Shellpoint

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Provident Funding

Manage your mortgage, check rates, and apply for new loans directly from your mobile device. Securely access account information, payment history, and set up automatic payments.

Highlights
  • View mortgage rates
  • Manage account information
  • Check payment history
  • Make loan payments
  • Apply for new loans
  • Amortization details and calculator
Features
Read full description

Do you have a mortgage loan through Provident Funding or just thinking of apply for a new loan? Well now you can download this app and manage your Provident Funding Mortgage or check out the latest mortgage rates and even apply for a new loan from your mobile devices. You’ll be able to easily and securely manage account functions including: • View Mortgage Rates • Account Information • Payment History • Make a Payment • Setup/Edit Automatic Payment • Apply for a new loan • Amortization Details • Amortization Calculator • View Letters • Contact Information

About

Shellpoint

Manage your mortgage conveniently online. View account details, make payments, and access important documents directly from your mobile device. Stay on top of your loan with easy-to-use tools.

Highlights
  • View loan account details
  • Make one-time payments
  • Schedule recurring payments
  • Access statements and documents
  • View recent account activity
Features
Read full description

Shellpoint: Easily manage your mortgage online with the Shellpoint app. All in the palm of your hand you can view account details, select payment options, access important documents, and more! Download the Shellpoint app to: - View a snapshot of your current loan, including account details, recent activity, and payment info. - Make a one-time payment, view pending payments, or schedule recurring payments. - Access statements and documents. Who is Shellpoint Mortgage Servicing? Shellpoint Mortgage Servicing manages (or “services”) mortgage loans after mortgage lenders originate them. On behalf of lenders and investor clients, Shellpoint Mortgage Servicing accepts and processes mortgage payments from more than 1.7 million homeowners nationwide. In recent years the company has grown to become America’s 5th-largest non-bank mortgage servicer, with over 2,500 employees based out of offices in Florida, South Carolina, Texas, and Arizona.

Screenshots

Provident Funding4 screens
Shellpoint3 screens

Verdict

The call

The clearest difference is update cadence: Shellpoint at monthly against Provident Funding's every 10 months. Shellpoint also leads on rating (4.9 vs 4.7) and ratings volume (17K vs 1.3K). Provident Funding's advantage is review sentiment (65% vs 54%). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Shellpoint holds the better App Store score, 4.9 against 4.7. That said, the two scores are not equally well evidenced: Shellpoint has 17K ratings behind it against 1.3K, so its average is the more settled of the two. Written reviews complicate that: 65% of Provident Funding's written reviews are positive against 54% of Shellpoint's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Provident Funding ships an update every 10 months, Shellpoint monthly. The most recent releases landed on October 13, 2026 and October 14, 2026 respectively.

Scorecard4 real differences · 6 level
Provident Funding versus Shellpoint: the parameters behind the verdict, then further details
ParameterProvident FundingShellpoint
PriceFreeFree
Rating4.7 (1.3K ratings)4.9 (17K ratings) — better
Positive reviews64.9% of reviews — better54.5% of reviews
Number of ratings1.3K17K — better
Update frequencyEvery 10 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.015.0
Further details — not scored
Size7 MB73 MB
Age rating4+4+
DeveloperProvident Funding Associates, L.P.Newrez LLC

Customer experience

Provident Funding

All ratings1,289 ratings
Positive93.3%
Neutral2.6%
Negative4.2%
Written reviews74 reviews
Positive64.9%
Neutral8.1%
Negative27.0%

Shellpoint

All ratings17,141 ratings
Positive98.1%
Neutral1.2%
Negative0.7%
Written reviews101 reviews
Positive54.5%
Neutral5.0%
Negative40.6%

User reviews

Provident Funding

From 1.3K App Store ratings

What we love

  • 🚀 Great App and Good Service
  • 🚀 Amazing app
  • 🚀 Makes everything EASY
  • 🚀 Great app!
  • 🚀 Great app

Room to improve

  • 🐛 Does the basics.
  • 🐛 Lack of payment options
  • 🐛 No Bi-Monthly Payment.
  • 🐛 Not flexible
  • 🐛 WAS fine. Not now

Shellpoint

From 17K App Store ratings

What we love

  • 👍 Easy to use
  • 👍 Straightforward payment process
  • 👍 Convenient payment history
  • 👍 Smooth system
  • 👍 Easy payment service

Room to improve

  • 🐛 App crashes or doesn't load
  • 🐛 Outdated and clunky interface
  • 🐛 Slow performance
  • 🐛 Lack of modern features
  • 🐛 Unreliable customer service

Bugs and requests

Provident Funding

Reported bugs

4 issues
  • Endless Face ID loop
  • Crashes when saving documents
  • Incompatible with older devices
  • Login screen freezes

Requested features

6 requests
  • Bi-monthly payment option
  • Landscape mode support
  • Mortgage calculator
  • Face ID/Touch ID support
  • Dark mode
Show 1 more
  • Advanced analytics dashboard

Shellpoint

Reported bugs

3 issues
  • Unable to access loan information
  • Keyboard not working in app
  • Login issues, unable to log in

Requested features

4 requests
  • Ability to set up and save multiple accounts
  • Push notifications for due dates
  • Clearer payment history breakdown
  • Partial payment option

In-app purchases

None

Provident Funding

No in-app purchases

None

Shellpoint

No in-app purchases

Questions

Is Provident Funding free?
Provident Funding is free to download, with no in-app purchases.
Is Shellpoint free?
Shellpoint is free to download, with no in-app purchases.
Which has better reviews, Provident Funding or Shellpoint?
Shellpoint is rated higher. Provident Funding averages 4.7 out of 5 from 1.3K ratings, while Shellpoint averages 4.9 from 17K ratings.
Do Provident Funding or Shellpoint have ads?
Neither Provident Funding nor Shellpoint shows ads.
Which is updated more often, Provident Funding or Shellpoint?
Provident Funding ships an update every 10 months, and Shellpoint monthly. Most recently, Provident Funding was updated on October 13, 2026 and Shellpoint on October 14, 2026.

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