Patient Access vs FirstVet
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Patient Access
Access healthcare services, book appointments, and order repeat prescriptions. Explore local pharmacy services and find patient information. Manage your health and connect with your GP.
- Book GP appointments
- Order repeat prescriptions
- Explore local pharmacy services
- Search symptoms and find information
- Self-refer to NHS services
- View medical record
- Message your GP
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Patient Access connects you to healthcare services when you need them most. Book GP appointments, order repeat prescriptions and explore your local pharmacy services. NEW: You can now create a Patient Access account without linking to your UK GP practice and enjoy the following features: • If you’re feeling under the weather, search for symptoms and find patient information articles • Self-refer to NHS services such as talking therapies, sexual health, antenatal care and drug and alcohol addiction services • Choose from over 30 services provided by your local community pharmacy and book in the app • Access and read medical advice and healthy living tips from the experts • Sign in quickly, easily and securely with Touch or Face ID • Swiftly check if you can link to your GP If you are able to link your Patient Access account to your GP practice, you can also get access to the following features where they are made available by your practice: • Book face-to-face or remote online appointments with your GP, nurse or clinician at a time that suits you • Request repeat prescriptions online, with convenient delivery to your preferred pharmacy • View your medical record, including test results, immunisations and allergies • Securely share your medical record with healthcare professionals of your choosing, without the need to contact your practice • Look after your loved ones and act on their behalf to book appointments and repeat prescriptions • Message your GP directly from within Patient Access at home or on the move • Where your practice has enabled it, book a remote video consultation with your GP, nurse or clinician You must be a registered patient at a participating practice to use the GP-linked features in Patient Access.
FirstVet
Connect with licensed veterinarians via video call for expert pet health advice. Get guidance on emergencies, symptoms, and when to seek in-person care, all from home. Add your pet's details to quickly access professional support when you need it most.
- Video call a vet
- Expert pet health advice
- Symptom triage
- Emergency guidance
- Add pet details
- Licensed veterinarians
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VIDEO CALL A VET TO GET EXPERT ADVICE. For those middle-of-the night emergencies, and everything else, FirstVet helps you navigate the best possible care for your pet. Our service provides expert advice for situations when you're not sure what to do. Should I go to the emergency clinic? Should I monitor my pet's symptoms and then make a decision? From the convenience of your own home, a vet can help determine the next best step with regards to your pet’s symptoms and whether they require a trip to an emergency clinic visit, a non-emergent visit, or whether the symptoms can be triaged at home. Maybe you’re wondering why your cat has suddenly lost his or her appetite? Whether your dog's vomiting or diarrhea requires immediate treatment? With us, help is on the way when and where you need it. ADD YOUR PET AND CONSULT A LICENSED VET By downloading the app and adding your pet's details in advance, you can quickly get expert help when you need it the most. Signing up is completely free and takes less than a minute. WHAT WE CAN HELP YOU WITH All of our vets are and have 5+ years of experience. Here are some examples of what our vets can help your pet with: - Vomiting and diarrhea - Eye and ear problems - Ingestion of potentially toxic chemicals - Itching and skin problems - Coughing and sneezing - Ticks for dogs and cats - Injuries and accidents - Behavioral problems - Dental care - Rehabilitation and wellness - Healthcare advice for horses
Screenshots
Verdict
Patient Access and FirstVet both sit at 4.8 stars, but that hides the real split: 96% of FirstVet's written reviews are positive against 22% of Patient Access's. FirstVet also leads on update cadence (fortnightly vs every 2 months). On price, rating, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Patient Access against 4.7 for FirstVet. Both are backed by a comparable volume of ratings — 982 and 469 respectively. Written reviews are what separate them: 22% of Patient Access's written reviews are positive against 96% of FirstVet's.
Patient Access ships an update every 2 months, FirstVet fortnightly. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.
| Parameter | Patient Access | FirstVet |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (982 ratings) — better | 4.7 (469 ratings) |
| Positive reviews | 22.2% of reviews | 95.7% of reviews — better |
| Number of ratings | 982 — better | 469 |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 78 MB | 165 MB |
| Age rating | 12+ | 12+ |
| Developer | Patient.co.uk | FirstVet AB |
Customer experience
Patient Access
FirstVet
Bugs and requests
Patient Access
Not enough reviews yet to summarise bugs or requests.
FirstVet
Reported bugs
2 issues- Difficulty registering account and linking insurance
- App crashes and freezes
Requested features
3 requests- Video upload capability
- Improved app notifications
- Integration with pet insurance
In-app purchases
Patient Access
No in-app purchases
FirstVet
No in-app purchases
Questions
Is Patient Access free?
Is FirstVet free?
Which has better reviews, Patient Access or FirstVet?
Do Patient Access or FirstVet have ads?
Which is updated more often, Patient Access or FirstVet?
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