National Grid vs mPay2Park+
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
National Grid
Securely manage your utility account on the go. Access billing, schedule payments, and report outages with ease. Biometric login provides quick and secure access to your account information and support.
- Biometric account access
- View account and billing information
- Schedule payments
- Report power outages and gas emergencies
- View outage map
- Enroll in paperless billing
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The National Grid mobile app makes it easier to securely manage your account from anywhere. Set up biometrics so you can access your account quickly and securely. With biometrics, you can sign in without having to enter your username and password again. Once you’re signed in, you can easily: • View essential account and billing information • Enroll in paperless billing • View and download a PDF of your current bill • Schedule a payment in-app or via Speedpay • Find nearby payment locations • Report a power outage or gas emergency • View the outage map • Explore your usage Now you can schedule a payment with your bank account, without having to leave the app. Use a new or saved bank account to pay your current bill, account balance or any other amount, just like you would on our website. We’ve also made it easier to report power outages and gas emergencies — with our mobile app, you’ve got access to emergency support right at your fingertips.
mPay2Park+
Easily pay for parking with your mobile device. Locate nearby parking, start, stop, and extend sessions remotely, and receive expiration reminders. Manage your parking history and vehicle information all in one place.
- Mobile parking payments
- Parking facility locator with GPS
- Start, stop, and extend parking sessions remotely
- Expiration time reminders
- Transaction history and online receipts
- Manage registered vehicles
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Mobile parking payments with a tap of your finger! The mPay2Park system offers the subscriber quick and easy access to parking spaces and efficient and safe payment methods using a “pay as you stay” or a prepaid parking approach. Parking facilities are easily located via the map-view on the users mobile device, with nearest locations auto-populated. Parking sessions are started, stopped, and extended "on the go", allowing the user to avoid standing in line, or fumbling with cash or or credit cards. Some of the Customer Benefits of Using mPay2Park include: •Parking facility locator on your mobile device utilizing full GPS capability. •No need to worry about Cash, Coin or Credit Card availability. •Extend parking from any phone device (mobile web or App) or Internet anywhere. •Receive notification reminders when the parking time is close to expiring. •View all transactions from an on line user account. •Online receipts and secure password login. •Maintain all records of each car registered. •Pay from the comfort of your own vehicle using your personal mobile device. •User friendly and easy to use. •Additional Promotion features at participating locations. The mPay2Park system is convenient and efficient for drivers and parking operators alike.
Screenshots
Verdict
The clearest difference is rating: National Grid at 4.8 against mPay2Park+'s 1.4. National Grid also leads on ratings volume (14K vs 247) and review sentiment (23% vs 7%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
National Grid holds the better App Store score, 4.8 against 1.4. That said, the two scores are not equally well evidenced: National Grid has 14K ratings behind it against 247, so its average is the more settled of the two. Written reviews point the same way: 23% of National Grid's written reviews are positive against 7% of mPay2Park+'s.
National Grid ships an update every 6 weeks, mPay2Park+ every 3 months. The most recent releases landed on October 29, 2026 and October 26, 2026 respectively.
| Parameter | National Grid | mPay2Park+ |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (14K ratings) — better | 1.4 (247 ratings) |
| Positive reviews | 23.1% of reviews — better | 7.2% of reviews |
| Number of ratings | 14K — better | 247 |
| Update frequency | Every 6 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 60 MB | 4 MB |
| Age rating | 4+ | 4+ |
| Developer | National Grid plc | Mobile Payment Processing Systems, Inc. |
Customer experience
National Grid
mPay2Park+
User reviews
National Grid
From 14K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Smooth payments
- 🔒 Secure login process
Room to improve
- 🐛 Frequent login issues
- 🔍 Lack of account details
- 💰 Confusing payment process with extra fees
mPay2Park+
From 247 App Store ratingsWhat we love
- ✅ Convenient mobile payment alternative to meters
- ⏰ Notifications before parking time expires
- 🚗 Support for multiple vehicle profiles
- 📍 Location detection functionality
- 💳 Functional payment processing when working
Room to improve
- 🐛 Frequent app crashes and freezing
- ❌ Extremely poor user interface design
- 🔐 Difficult credit card entry process
- ⚠️ Connectivity and timeout issues
- 💰 Hidden fees and service charges
Bugs and requests
National Grid
Reported bugs
3 issues- Unexpected account data errors
- App crashes and freezes
- Payment processing failures
Requested features
3 requests- Ability to view billing history and usage details
- Seamless integration with existing online accounts
- Biometric login options
mPay2Park+
Reported bugs
20 issues- App crashes 6-7 times when scanning QR codes
- Password reset emails delayed 4-15 hours
- Login credentials not syncing between app and website
- Parking spot numbers not recognized as valid
- Cannot delete or update vehicle information
Show 15 moreShow fewer
- Keyboard not minimizable, blocking completion button
- Inconsistent parking spot availability on refresh
- QR code scanning not working
- App logs out when switching to other apps
- Payment processed but not applied to parking spot
- Map displays entire North America instead of local area
- Geolocation permission crashes app repeatedly
- Form fields don't support autofill
- Submit buttons not functioning
- Timeout errors on both app and website
- Invalid parking zone errors for legitimate spaces
- Meter not updating after app payment
- Registration errors with all required fields filled
- Cannot add time to existing parking session
- Charges applied without proper confirmation
Requested features
15 requests- Apple Pay and modern digital wallet integration
- License plate-based payment system
- Credit card number scanning capability
- Autofill support for registration fields
- Dark mode support
Show 10 moreShow fewer
- Ability to add multiple credit cards
- License plate recognition for faster payments
- Zip code search functionality
- Better map interface with zoom and location selection
- In-app feedback submission that actually works
- Flexible payment options without prepayment requirement
- Real-time parking spot availability updates
- Ability to add time without restarting transaction
- Confirmation emails for transactions
- Better contrast and readability in sunlight
In-app purchases
National Grid
No in-app purchases
mPay2Park+
No in-app purchases
Questions
Is National Grid free?
Is mPay2Park+ free?
Which has better reviews, National Grid or mPay2Park+?
Do National Grid or mPay2Park+ have ads?
Which is updated more often, National Grid or mPay2Park+?
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