Armstrong vs PGH311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Armstrong
Manage your Armstrong services, including internet, TV, and phone, all in one place. Pay bills, check email, listen to voicemail, and shop for new services. Requires an active Armstrong account.
- View bill summary and make payments
- Manage account settings and password
- Shop for new services and upgrades
- Check email and manage voicemail
- View TV channel lineup and service alerts
- Troubleshoot and contact support
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The Armstrong app is an easy-to-use management hub for your Armstrong account and your Internet and Home Phone services. Download the Armstrong app today for fast access to your email, make a payment on your account, contact support, sign up for service alerts, listen to your voicemail, view what’s on TV tonight and more. You must have an active Armstrong account to use this app. Featuring: Billing · View your bill summary · Receive notifications when your statement is due · Make a one-time payment on your account · Enroll in Auto-Pay Account Management · Change your password · Sign up for outage notifications · Edit your communication preferences · Check the status of, reschedule or cancel your service visit Shopping · Shop for new Armstrong services 24/7 · Upgrade your Zoom internet · Add Talk (home phone) · Browse TV packages · View and manage your internet usage · Order accessories Products/Services · Check your email · View your personalized channel lineup · Quickly link to TV Everywhere partner apps · Receive notifications for new voicemails · Listen to and manage your voicemail · Enable and disable call forwarding Contact · Find an Armstrong office in your community · View equipment manuals · Troubleshooting self-help · Contact Armstrong Support: ArmstrongOneWire.com/contact
PGH311
Report non-emergency issues and track their progress within the city. Connect with city services for a cleaner and safer community. Submit requests for services like pothole repair or missed trash pickup.
- Submit non-emergency service requests
- Track request updates
- View active service requests
- Connect with city departments
- Report potholes, trash, and debris
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The City of Pittsburgh 311 Customer Service Center is proud to connect residents to vital non-emergency services to improve the lives of residents and visitors. The 311 team processes over 100,000 service requests per year to help keep all 90 neighborhoods safe and clean. Examples of commonly requested services include pothole repair, missed trash or recycling pick-up, weeds and debris, and many more. Use the app to submit your request, and it will be automatically routed to the department responsible for response. The app also provides an easy way to track updates to service requests and see other active service requests throughout the city.
Screenshots
Verdict
The clearest difference is rating: Armstrong at 2.4 against PGH311's 1.8. Armstrong also leads on iOS requirement (13.0 vs 15.1). PGH311's advantage is monetization model (free vs free with in-app purchases) and update cadence (every 5 months vs every 15 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Armstrong holds the better App Store score, 2.4 against 1.8. Both are backed by a comparable volume of ratings — 47 and 17 respectively. Written reviews complicate that: 16% of Armstrong's written reviews are positive against 31% of PGH311's, so the app with the better star average is not the one people write more warmly about.
Armstrong ships an update every 15 months, PGH311 every 5 months. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.
| Parameter | Armstrong | PGH311 |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (47 ratings) — better | 1.8 (17 ratings) |
| Positive reviews | 16.0% of reviews | 30.8% of reviews — better |
| Number of ratings | 47 — better | 17 |
| Update frequency | Every 15 months | Every 5 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 1 MB | 53 MB |
| Age rating | 4+ | 4+ |
| Developer | Armstrong | City of Pittsburgh |
Customer experience
Armstrong
PGH311
In-app purchases
Armstrong
No in-app purchases
PGH311
No in-app purchases
