Comparison

Mobile Data Collection vs Esri Support

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Mobile Data Collection

This app allows users to collect and update field data in real-time using custom digital forms on mobile devices. It supports offline data capture, various field types including media and signatures, and integrates with a web platform for data analysis and collaboration.

Highlights
  • Custom form builder
  • Offline data capture
  • Real-time synchronization
  • Media-rich data collection
  • Electronic signatures
  • Data analysis and export
Features
Read full description

GIS Cloud Mobile Data Collection is a solution for recording and updating data in the field with mobile devices in real time, also allowing instant data access from the office. Digitize your workflow and eliminate errors and time-consuming paperwork! The mobile app enables you to accurately record data, online or offline, by filling in digital custom survey forms. You can create an unlimited number of your own unique forms in the user-friendly form builder, in the connected web app (Mobile Data Collection Portal). Continue working on your data, edit, share, and collaborate through GIS Cloud powerful web Map Editor app. Find everything you need for your workflow in one platform, no need for integrations. Collect points, lines, or polygons! Use GPS to capture data on the go, or switch to manual and use pinpoint and drawing tools for even better precision. Form fields are fully customizable and you can choose from text fields, selects lists, radio buttons, checkboxes, electronic signature, autofill, barcode, photo and audio, hidden fields, and much more. To control data accuracy and eliminate errors, make your form fields required, conditional (dependent on other form fields or data input), or persistent. Manage your field staff and share projects with custom forms to field workers by assigning them the collect and update permissions, and they can instantly start collecting data in the field. Simply sign into your GIS Cloud account (or sign up for free) and send collected data directly to your GIS Cloud app in the cloud. Data is immediately represented on a map, just click on any map feature to access collected data. Generate reports from the web app. Access data through GIS Cloud Map Editor, where you can further edit and style your data, overlay with additional data layers analyze data, share data with colleagues with different permissions to collaborate on projects. You can also export data and much more. Collect field data and conduct field surveys faster and easier than ever before. Start creating forms in the MDC Portal web app on https://giscloud.com and have your team out and about in a quarter of an hour! All you need in the field: - Offline data capture - Offline maps - Points, Lines, and Polygons geometry support - Media (photos & audio) enriched location information - QR code and barcode support - Electronic signature - Dropdowns, lists, input boxes, and comments based on custom forms - Review data attributes directly in the app - Search through data on the map - Control different layers in the map - Edit existing data - Listen to audio and view images - Real-time GPS location - View and explore maps in the field Prepare and analyze in the office: - Cloud-based web apps - Custom forms designer - Rich GIS symbology and visualization - Data editing and exporting - One-click map and data sharing - Real-time collaboration - Map publishing - Spatial Queries & Analysis - Account administration Note! This app will use GPS in the background to give you the most accurate and current location. Continued use of GPS running in the background can dramatically decrease battery life. If you have any questions or comments, feel free to contact us at support@giscloud.com. Privacy Policy: https://www.giscloud.com/wp-content/uploads/privacy-policy.html Terms of Use: https://www.giscloud.com/wp-content/uploads/terms-of-use.html

About

Esri Support

Access self-help resources, AI-powered support, and manage your cases for GIS software. Get instant notifications on updates, explore video tutorials, and contact support via phone or chat.

Highlights
  • AI chatbot for technical issues
  • Instant notifications for updates
  • Video tutorials for Esri technologies
  • Contact support via phone, chat, or form
  • Manage support cases and bugs
  • ArcGIS Online service status dashboard
Features
Read full description

Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping that builds the leading mapping and spatial analytics software such as ArcGIS Enterprise, ArcGIS Pro, ArcGIS Online and many more. The Esri Support app brings self-help resources for all Esri's software products, assisted-support services, and case management features directly from your smartphone. With the Esri Support app you can: 1. Find answers to your questions and solutions to technical issues using our generative AI chatbot. 2. Get notified instantly about new technical articles, videos, patches, bug status updates, case updates, ArcGIS Blogs, and more. 3. Explore video tutorials for Esri technologies. 4. Contact Esri Support by phone, chat, or case submission form. 5. Request a call back to get help on your schedule. 6. Manage your support cases, bugs, and enhancements. 7. Check the status of ArcGIS Online services with the ArcGIS Online Dashboard and get notified when a service is interrupted. 8. Subscribe to bugs and receive notifications whenever new information becomes available.

Screenshots

Mobile Data Collection4 screens
Esri Support4 screens

Verdict

The call

The clearest difference is review sentiment: Mobile Data Collection at 80% against Esri Support's 25%. Mobile Data Collection also leads on rating (4.8 vs 4.5). Esri Support's advantage is in-app purchases (none vs 1) and update cadence (every 2 weeks vs every 2 months). On price, ratings volume, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Mobile Data Collection sells 1 in-app purchase, starting at $39.99 per month. Esri Support asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Mobile Data Collection holds the better App Store score, 4.8 against 4.5. Both are backed by a comparable volume of ratings — 41 and 33 respectively. Written reviews point the same way: 80% of Mobile Data Collection's written reviews are positive against 25% of Esri Support's.

UpkeepUpdate frequency

Mobile Data Collection ships an update every 2 months, Esri Support every 2 weeks. The most recent releases landed on September 9, 2026 and September 23, 2026 respectively.

Scorecard5 real differences · 5 level
Mobile Data Collection versus Esri Support: the parameters behind the verdict, then further details
ParameterMobile Data CollectionEsri Support
PriceFreeFree
Rating4.8 (41 ratings) — better4.5 (33 ratings)
Positive reviews80.0% of reviews — better25.0% of reviews
Number of ratings41 — better33
Update frequencyEvery 2 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.015.6 — better
Further details — not scored
Size24 MB89 MB
Age rating4+4+
DeveloperGIS Cloud Inc.ESRI

Customer experience

Mobile Data Collection

All ratings41 ratings
Positive95.1%
Neutral2.4%
Negative2.4%
Written reviews5 reviews
Positive80.0%
Neutral0.0%
Negative20.0%

Esri Support

All ratings33 ratings
Positive84.8%
Neutral6.1%
Negative9.1%
Written reviews4 reviews
Positive25.0%
Neutral25.0%
Negative50.0%

In-app purchases

1 purchases

Mobile Data Collection

Subscriptions1
  • 1 month subscription$39.991 Month
None

Esri Support

No in-app purchases

Questions

Is Mobile Data Collection free?
Mobile Data Collection is free to download, with in-app purchases available.
Is Esri Support free?
Esri Support is free to download, with no in-app purchases.
Which has better reviews, Mobile Data Collection or Esri Support?
Mobile Data Collection is rated higher. Mobile Data Collection averages 4.8 out of 5 from 41 ratings, while Esri Support averages 4.5 from 33 ratings.
Do Mobile Data Collection or Esri Support have ads?
Neither Mobile Data Collection nor Esri Support shows ads.
Which is updated more often, Mobile Data Collection or Esri Support?
Mobile Data Collection ships an update every 2 months, and Esri Support every 2 weeks. Most recently, Mobile Data Collection was updated on September 9, 2026 and Esri Support on September 23, 2026.

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