EarthLink vs Heureka Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
EarthLink
Manage your EarthLink services, view and pay bills, and upgrade your internet or other features. Get instant support through chat and receive important account updates.
- Account management
- Bill viewing and payment
- Service upgrades
- Live chat support
- Account notifications
- Secure login
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Welcome to EarthLink Connect - your all-in-one portal to effortlessly manage your EarthLink account and services. Getting Started is Effortless: • Secure Login: Use your EarthLink email credentials to access your account with confidence. • Multiple Accounts? No Problem: For checking different accounts, simply log out and re-login. • Optimal Functionality: To experience all the app's features, select "Allow" when prompted for permissions. Why Choose EarthLink Connect? • Easy Management: With a user-friendly interface, easily access and manage your account details. Whether you're updating personal information or checking your billing, EarthLink Connect makes it simple. • Bill Simplified: Never miss a due date again. View, manage, and make secure payments swiftly. Our seamless "bill pay" feature ensures clarity and ease. • Upgrade Services: Want faster internet or added features? Upgrade your services with just a few taps. It's straightforward and hassle-free. • Chat & Support: Need assistance? Connect with our support team directly through the chat feature. EarthLink's renowned support is now more accessible than ever. • Stay Updated: EarthLink Connect provides instant notifications on account updates, ensuring you're always in the loop. • Secure & Trustworthy: As part of the EarthLink family, this app maintains the highest standards of security, ensuring your personal and payment information remains confidential. Join thousands of satisfied EarthLink users. With EarthLink Connect, account management is not just easy; it's a pleasure. Download now and experience the difference.
Heureka Mobile
This mobile application serves as a companion to an electronic lab notebook, allowing scientists to access cloud projects, view files, and initiate analysis jobs remotely. It facilitates team collaboration directly from a mobile device.
- Browse cloud projects
- View files remotely
- Trigger analysis jobs
- Team collaboration
- Mobile access
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Heureka Mobile is the companion app for Heureka Bench, the electronic lab notebook for scientists. Browse cloud projects, view files, trigger ARC Agent analysis jobs, and collaborate with your team — all from your iPhone.
Screenshots
Verdict
The clearest difference is review sentiment: Heureka Mobile at 100% against EarthLink's 0%. Heureka Mobile also leads on rating (5.0 vs 1.9). EarthLink's advantage is update cadence (every 3 weeks vs every 3 months) and ratings volume (165 vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Heureka Mobile holds the better App Store score, 5.0 against 1.9. That said, the two scores are not equally well evidenced: EarthLink has 165 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 0% of EarthLink's written reviews are positive against 100% of Heureka Mobile's.
EarthLink ships an update every 3 weeks, Heureka Mobile every 3 months. The most recent releases landed on October 30, 2026 and October 7, 2026 respectively.
| Parameter | EarthLink | Heureka Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (165 ratings) | 5.0 (4 ratings) — better |
| Positive reviews | 0.0% of reviews | 100.0% of reviews — better |
| Number of ratings | 165 — better | 4 |
| Update frequency | Every 3 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.6 — better | 17.0 |
| Further details — not scored | ||
| Size | 46 MB | 3 MB |
| Age rating | 4+ | 4+ |
| Developer | EarthLink LLC | Heureka Labs, Inc. |
Customer experience
EarthLink
Heureka Mobile
Bugs and requests
EarthLink
Reported bugs
23 issues- App crashes on opening
- Login issues
- Credentials incorrect
- Cannot register
- Cannot create account
Show 18 moreShow fewer
- Cannot change password
- Verification code issues
- App freezes
- App unresponsive
- App laggy
- Email not delivered
- Email app broken
- App requires re-login
- App screens poorly formatted
- Text overlapping/disappearing
- App size incorrect for device
- Cannot access webmail
- Service chat not working on iOS
- App requires autopay
- Router not arriving
- Router not working
- Internet shuts off at midnight
- Cannot use microphone feature
Requested features
11 requests- Improve app design and usability
- Fix app compatibility issues
- Allow users to choose notification permissions
- Retain user credentials after logging out
- Improve customer support responsiveness and effectiveness
Show 6 moreShow fewer
- Provide clear communication about product changes
- Fix email app functionality
- Return to previous app version that worked well
- Allow users to link to autofill passwords
- Fix app size for different devices
- Allow users to access webmail through the app
Heureka Mobile
Not enough reviews yet to summarise bugs or requests.
In-app purchases
EarthLink
No in-app purchases
Heureka Mobile
No in-app purchases
