Con Edison vs Reported NYC
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Con Edison
Manage your utility account conveniently from your mobile device. This app allows you to securely pay bills, review your energy usage, and receive tips to reduce consumption. You can also report outages and easily contact customer support.
- Secure sign-in
- Bill review
- Secure payment
- Energy usage comparison
- Energy saving tips
- Outage reporting
- Contact support
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A fast and secure way to sign in, pay your bill, and get insights on your energy use. You can easily: • Review your bill • Pay securely • Compare and manage your energy use • Get tips for lowering your energy bill • Report outages • Contact us
Reported NYC
Easily report NYC vehicles like taxis, Ubers, cars, trucks, and buses to the city's 311 system. This tool helps make streets safer for pedestrians, cyclists, and passengers by holding dangerous drivers accountable.
- Report NYC vehicles
- Submit 311 complaints
- Directly to NYC 311 system
- Report taxis, Ubers, cars, trucks, buses
- Hold dangerous drivers accountable
- Improve street safety
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* Winner of the 2015 NYC Big Apps “Vision Zero” Big Idea Challenge "This is going to potentially save lives. This is a profoundly important new tool that's going to help people in a profound way." -- NYC Mayor Bill DeBlasio Thanks for using Reported to submit 311 complaints about NYC taxis, Ubers, cars, trucks and buses to help make the streets safer for passengers, pedestrians and cyclists. Reported lets you submit official 311 complaints about NYC taxis, cars, trucks, and buses in 30 seconds. Reported submits directly to NYC's 311 system and the NYC Taxi and Limousine Commission (if appropriate). We want to make our streets safer for pedestrians, cyclists and passengers and hold dangerous drivers accountable. If you have any questions or feedback, please email reportedapp@gmail.com or visit us online at www.reported.nyc.
Screenshots
Verdict
The clearest difference is rating: Con Edison at 4.8 against Reported NYC's 2.9. Con Edison also leads on ratings volume (126K vs 87) and review sentiment (48% vs 27%). Reported NYC's advantage is monetization model (free vs ad-supported). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Con Edison holds the better App Store score, 4.8 against 2.9. That said, the two scores are not equally well evidenced: Con Edison has 126K ratings behind it against 87, so its average is the more settled of the two. Written reviews point the same way: 48% of Con Edison's written reviews are positive against 27% of Reported NYC's.
Con Edison ships an update every 6 weeks, Reported NYC every 3 weeks. The most recent releases landed on November 7, 2026 and November 1, 2026 respectively.
| Parameter | Con Edison | Reported NYC |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (126K ratings) — better | 2.9 (87 ratings) |
| Positive reviews | 47.9% of reviews — better | 26.5% of reviews |
| Number of ratings | 126K — better | 87 |
| Update frequency | Every 6 weeks | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 16.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 20 MB | 174 MB |
| Age rating | 4+ | 4+ |
| Developer | Con Edison | THE SARAPIS FOUNDATION INC. |
Customer experience
Con Edison
Reported NYC
User reviews
Con Edison
From 126K App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 Convenient payment options
- 👍 Helpful customer assistance
- 👍 Reliable app performance
Room to improve
- 🐛 Inconsistent login experience
- 🐛 Billing issues and inaccuracies
- 🔒 Security concerns with payment processing
- 🔋 Slow app performance
Reported NYC
From 87 App Store ratingsWhat we love
- 👍 Easy to use
- 💡 Useful for reporting
- 💪 Empowers users to fight back
- ✅ Gets results (sometimes)
- 📈 Provides statistics
Room to improve
- 🐛 App frequently broken
- 🐛 Cannot upload photos
- 🐛 Error messages (503, undefined)
- 🐛 Login issues
- 🐛 Location services problematic
Bugs and requests
Con Edison
Reported bugs
3 issues- Inability to log in or access account
- Incorrect billing amounts and charges
- Payment failures and processing errors
Requested features
3 requests- Option to schedule payments in advance
- Improved visibility of billing details and due dates
- Integration with digital wallets for payments
Reported NYC
Reported bugs
12 issues- Error every time on submission
- Cannot upload photos
- Error 503
- Undefined is not an object evaluating t.map
- App stopped working
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- Forgot password does not work
- No location error when taking pictures
- Cannot extract EXIF data from photo
- App crashes when checking status
- Login button does nothing
- Location services are a mess, cannot type in address
- App forces current location instead of selected intersection
Requested features
4 requests- Allow manual report filing
- Add 'refused service' option for taxis
- Allow reporting of all driver types
- Improve app update descriptions
In-app purchases
Con Edison
No in-app purchases
Reported NYC
No in-app purchases
