BCBSTN vs EPES Benefits
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BCBSTN
Access your health plan information, find care providers, and manage your benefits with this app. It offers quick login, live chat support, and digital ID cards for convenient healthcare management.
- Faster login with Touch/Face ID
- Live online chat support
- All plan coverage and costs in one place
- Digital Member ID card
- Find care providers and costs
- Easy telehealth access
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The BlueCross BlueShield of Tennessee app makes it easier than ever to get the plan information you need, when you need it. With our fresh, user-friendly design you now get: + Faster Login: Touch and Face ID login means no password memorizing + Live Online Chat: Get help from a live agent on your care team + All Your Details in One Place: All your plan coverage and costs are front and center + Digital ID Card: See and share your Member ID card with a single tap + Find Care and Costs: Find providers near you and how much you might pay for their care + Easy Telehealth Access: Easy-to-find link to make virtual doctor appointments Download the BCBSTN app today to get the details you need to feel confident about your plan and your health care.
EPES Benefits
Access all your health benefits in one place. Get help navigating insurance, scheduling appointments, and finding free medical services. Connect with a care guide or Teladoc doctor directly through the app.
- Chat with a Care Guide
- Healthcare spending tracking
- One-tap Teladoc doctor connection
- Access to free medical services
- Digital insurance card
- Appointment scheduling assistance
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Introducing the EPES Transport Employee Health Benefits app! All of your EPES health benefits in one easy-to-access place! Need care, but not sure where to start? Start here! Saving money on healthcare and navigating health benefits, insurance, and healthcare can be hard, but the EPES health benefits app makes it easy! Have a question about your health benefits or what’s covered? Need help scheduling an appointment? Want easy access to FREE medical services? Text your friendly EPES Health Benefits Care Guide in the app- we can help! Plus, the EPES health benefits app has everything you need to utilize your employer health benefits in one easy to access place: Chat with a Care Guide - confused about your health benefits, what’s covered, a recent healthcare bill, or where you can go for FREE medical care? Text with us in the app, we’re ready to help answer questions and connect you to care! Ready to schedule? Our friendly in-app Guides can help with that too! Healthcare Spending Info - not sure what you’ve spent so far this year in your deductible or out of pocket max? We’ll show you how much you’ve spent on healthcare! Talk with a Doctor – one-tap connect with your Teladoc doctor, right through the app! Talk with a doctor on your phone, get prescriptions, and more! Free Medical Services – your live Care Guide can help connect you to your FREE medical surgery services! Digital Insurance Card - No more lost, misplaced, or out-of-date insurance cards! Your most up-to-date card is always in the app - automatically! ….and more! Creating an account takes just 60 seconds - download the EPES Transport Health Benefits app today and see how quick and easy navigating your health benefits can be!
Screenshots
Verdict
The clearest difference is review sentiment: EPES Benefits at 80% against BCBSTN's 14%. EPES Benefits also leads on rating (4.7 vs 2.4). BCBSTN's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
EPES Benefits holds the better App Store score, 4.7 against 2.4. That said, the two scores are not equally well evidenced: BCBSTN has 374 ratings behind it against 55, so its average is the more settled of the two. Written reviews point the same way: 14% of BCBSTN's written reviews are positive against 80% of EPES Benefits's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.
| Parameter | BCBSTN | EPES Benefits |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (374 ratings) | 4.7 (55 ratings) — better |
| Positive reviews | 14.5% of reviews | 80.0% of reviews — better |
| Number of ratings | 374 — better | 55 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.4 | 12.4 — better |
| Further details — not scored | ||
| Size | 66 MB | 31 MB |
| Age rating | 4+ | 4+ |
| Developer | BlueCross BlueShield of Tennessee | Epes Transport System Inc. |
Customer experience
BCBSTN
EPES Benefits
Bugs and requests
BCBSTN
Reported bugs
4 issues- Cannot enter login information
- App entirely non-functional
- Verification code entry not working
- Keyboard issues on login screen
Requested features
4 requests- Add Face ID or fingerprint login
- Improve provider search and filtering
- Allow adding medical history
- Fix digital ID card integration
EPES Benefits
Not enough reviews yet to summarise bugs or requests.
In-app purchases
BCBSTN
No in-app purchases
EPES Benefits
No in-app purchases
Questions
Is BCBSTN free?
Is EPES Benefits free?
Which has better reviews, BCBSTN or EPES Benefits?
Do BCBSTN or EPES Benefits have ads?
Which is updated more often, BCBSTN or EPES Benefits?
Other comparisons
