BCBSTN vs CPNFLEX
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BCBSTN
Access your health plan information, find care providers, and manage your benefits with this app. It offers quick login, live chat support, and digital ID cards for convenient healthcare management.
- Faster login with Touch/Face ID
- Live online chat support
- All plan coverage and costs in one place
- Digital Member ID card
- Find care providers and costs
- Easy telehealth access
Read full descriptionHide full description
The BlueCross BlueShield of Tennessee app makes it easier than ever to get the plan information you need, when you need it. With our fresh, user-friendly design you now get: + Faster Login: Touch and Face ID login means no password memorizing + Live Online Chat: Get help from a live agent on your care team + All Your Details in One Place: All your plan coverage and costs are front and center + Digital ID Card: See and share your Member ID card with a single tap + Find Care and Costs: Find providers near you and how much you might pay for their care + Easy Telehealth Access: Easy-to-find link to make virtual doctor appointments Download the BCBSTN app today to get the details you need to feel confident about your plan and your health care.
CPNFLEX
Effortlessly manage your HRA and FSA health benefit accounts on the go. Quickly check balances, view claims, and submit receipts with this secure and intuitive mobile application.
- Check account balances
- View account details and charts
- Submit claims and receipts
- Scan product barcodes for eligibility
- Contact customer service
- Manage HSA investments
Read full descriptionHide full description
Save time and hassles while making the most of your HRA and FSA health benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include: Easy, Convenient & Secure • Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided) • No sensitive account information is ever stored on your mobile device • Use Touch ID or Face ID to quickly log in to the mobile app Connects You with the Details • Quickly check available balances 24/7 • View charts summarizing account(s) • View claims requiring receipts • Click to call or email Customer Service • View your statements and notifications • Scan product barcodes to determine their eligibility Provides Additional Time-Saving Options (if supported or applicable to your account(s)) • File a claim towards your FSA and HRA • Take or upload a picture of a receipt and submit for a new or existing claim • Pay bills from any account and add a payee • Manage your expenses by entering medical expense information and supporting documentation • View and Manage your HSA investments • Retrieve your forgotten username/password • Report a debit card as lost or stolen Powered by WEX Health®
Screenshots
Verdict
The clearest difference is rating: BCBSTN at 2.4 against CPNFLEX's 1.9. BCBSTN also leads on ratings volume (374 vs 7) and review sentiment (14% vs 0%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BCBSTN holds the better App Store score, 2.4 against 1.9. That said, the two scores are not equally well evidenced: BCBSTN has 374 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 14% of BCBSTN's written reviews are positive against 0% of CPNFLEX's.
BCBSTN ships an update every 2 months, CPNFLEX every 4 months. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.
| Parameter | BCBSTN | CPNFLEX |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (374 ratings) — better | 1.9 (7 ratings) |
| Positive reviews | 14.5% of reviews — better | 0.0% of reviews |
| Number of ratings | 374 — better | 7 |
| Update frequency | Every 2 months — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 13.4 — better | 17.0 |
| Further details — not scored | ||
| Size | 66 MB | 32 MB |
| Age rating | 4+ | 4+ |
| Developer | BlueCross BlueShield of Tennessee | Corporate Planning Network, Inc. |
Customer experience
BCBSTN
CPNFLEX
Bugs and requests
BCBSTN
Reported bugs
4 issues- Cannot enter login information
- App entirely non-functional
- Verification code entry not working
- Keyboard issues on login screen
Requested features
4 requests- Add Face ID or fingerprint login
- Improve provider search and filtering
- Allow adding medical history
- Fix digital ID card integration
CPNFLEX
Not enough reviews yet to summarise bugs or requests.
In-app purchases
BCBSTN
No in-app purchases
CPNFLEX
No in-app purchases
