Comparison

BCBSTN vs lifeline.

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BCBSTN

Access your health plan information, find care providers, and manage your benefits with this app. It offers quick login, live chat support, and digital ID cards for convenient healthcare management.

Highlights
  • Faster login with Touch/Face ID
  • Live online chat support
  • All plan coverage and costs in one place
  • Digital Member ID card
  • Find care providers and costs
  • Easy telehealth access
Currently charting
Read full description

The BlueCross BlueShield of Tennessee app makes it easier than ever to get the plan information you need, when you need it. With our fresh, user-friendly design you now get: + Faster Login: Touch and Face ID login means no password memorizing + Live Online Chat: Get help from a live agent on your care team + All Your Details in One Place: All your plan coverage and costs are front and center + Digital ID Card: See and share your Member ID card with a single tap + Find Care and Costs: Find providers near you and how much you might pay for their care + Easy Telehealth Access: Easy-to-find link to make virtual doctor appointments Download the BCBSTN app today to get the details you need to feel confident about your plan and your health care.

About

lifeline.

Centralize your health records from various providers with a single login. Collect, store, and share your data with physicians and others as you choose. Gain insights into your health through data analytics and connect with a community of users facing similar conditions.

Highlights
  • Centralized health data storage
  • Data sharing with providers
  • Personalized health insights
  • Community support
  • Physician access to patient data
  • Customizable user interface
Features
Read full description

Lifeline allows an end user to store his/her data from multiple health sources and health providers with one login to a centralized app. A user collects, stores, and shares his/her data with medical providers and others as desired. A user takes control and ownership of his/her health and allows health physicians and practitioners globally access to his/her data. The end user also permits use of his/her data to aggregate and create databases to train algorithms that allow data driven analytics and create visualizations to allow the end user to better understand health and disease. The user interface will be customizable as data is collected to personalize images and illustrations that facilitate decision-making. End users can connect with others with similar health conditions and treatments; and physician end users can access patient data of his/her respective patient(s), as authorized by the specific end user. Lifeline is the health app that gives a user control and ownership of his/her health data. Manage multiple health providers in one application, connect with other users with similar disease, treatment(s), and health condition(s). Invite your physician and any of your health providers to join the app to allow you to better share and manage your health information. Future versions will allow a user access third party health networks, an option to import his/her electronic medical record (EMR) from a health provider, and populate data within the lifeline app automatically. The data shared is controlled and authorized by the end user, taking ownership of his/her health and health information. A general end user within the lifeline app allows physicians and other health professionals improved access to the general user’s respective health data in an identifiable form, and the general end user authorizes his/her health data to be shared with lifeline physician users and lifeline professional health provider users. Decision support tools will allow a general end user to better manage his/her care; and lifeline tools will allow a physician/health provider to improve his/her decision making via objective data aggregation, correlation, analytics, and artificial intelligence (AI). End users can seek community support and social engagement within his/her user populations; physicians and health providers globally can connect and engage health professionals and health expertise to collaborate compliantly via lifeline TM end user consent in using the lifeline TM app. An end user’s acceptance to the Terms and Conditions in using the lifeline TM app authorize use of personal data and consent to health professionals accessing this data support. Lifeline end users connect in the app for physical, mental, and spiritual support with other general end users and health providers. Health provider users of lifeline will be better able to notate records and have visibility to patients across various medical systems and time continuums. The lifeline app will generate data driven support from real-time health care to optimize an end users ability to make more informed decisions for himself/herself and for family members. Take control of your health data and welcome to lifeline.

Screenshots

BCBSTN4 screens
lifeline.4 screens

Verdict

The call

The clearest difference is review sentiment: lifeline. at 100% against BCBSTN's 15%. lifeline. also leads on rating (5.0 vs 2.4). BCBSTN's advantage is ratings volume (360 vs 2) and chart position (#150 vs unranked). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

lifeline. holds the better App Store score, 5.0 against 2.4. That said, the two scores are not equally well evidenced: BCBSTN has 360 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 15% of BCBSTN's written reviews are positive against 100% of lifeline.'s.

Scorecard4 real differences · 7 level
BCBSTN versus lifeline.: the parameters behind the verdict, then further details
ParameterBCBSTNlifeline.
PriceFreeFree
Rating2.4 (360 ratings)5.0 (2 ratings) — better
Positive reviews14.5% of reviews100.0% of reviews — better
Number of ratings360 — better2
Update frequencyEvery 2 months—
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#150 — better—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.413.0 — better
Further details — not scored
Size62 MB53 MB
Age rating4+17+
DeveloperBlueCross BlueShield of TennesseeRYKOV LLC

Customer experience

BCBSTN

All ratings300 ratings
Positive34.0%
Neutral3.7%
Negative62.3%
Written reviews172 reviews
Positive14.5%
Neutral4.7%
Negative80.8%

lifeline.

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

BCBSTN

Reported bugs

4 issues
  • Cannot enter login information
  • App entirely non-functional
  • Verification code entry not working
  • Keyboard issues on login screen

Requested features

4 requests
  • Add Face ID or fingerprint login
  • Improve provider search and filtering
  • Allow adding medical history
  • Fix digital ID card integration

lifeline.

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

BCBSTN

No in-app purchases

None

lifeline.

No in-app purchases

Questions

Is BCBSTN free?
BCBSTN is free to download, with no in-app purchases.
Is lifeline. free?
lifeline. is free to download, with no in-app purchases.
Which has better reviews, BCBSTN or lifeline.?
lifeline. is rated higher. BCBSTN averages 2.4 out of 5 from 360 ratings, while lifeline. averages 5.0 from 2 ratings.
Do BCBSTN or lifeline. have ads?
Neither BCBSTN nor lifeline. shows ads.

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