LiveAgent vs Chaport
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
LiveAgent
This comprehensive customer support application offers a suite of tools for managing inquiries across multiple channels. It enables real-time chat, ticket resolution, and social media monitoring, all accessible from a mobile device. Integrates with over 50 other business applications to streamline workflows.
- Live chat with push notifications
- Ticket resolution and management
- Social media monitoring
- Support portal access
- Integration with 50+ apps
- On-the-go productivity
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LiveAgent is the only customer support app that you will ever need. Helpdesk, Ticketing, Automation, Live chat, Call center, FAQs, Support Portal, Facebook and Twitter monitoring... Plus, it works well with others like Mailchimp, Highrise, AWeber, Google Analytics and 50+ more LiveAgent for iOS - Full customer support in your hand. Solve tickets, chat and be more productive on-the-go! Main features: - Chats and chat push notifications - Resolve, Transfer and respond to tickets - Use preset filters to organize your tickets - See tags, notes and departments for every ticket LiveAgent server side supported version: 5.17.23.1 or higher
Chaport
Communicate with your website visitors in real-time, from anywhere. This tool enables instant messaging directly through your website, fostering engagement and support.
- Real-time visitor chat
- Cross-device accessibility
- Website integration
- Visitor communication
- Business messaging
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Chaport is a messenger for websites. Talk to your website visitors at any time, from any location.
Screenshots
Verdict
The clearest difference is rating: Chaport at 3.6 against LiveAgent's 1.7. Chaport also leads on review sentiment (46% vs 17%). LiveAgent's advantage is update cadence (every 2 months vs every 9 months) and iOS requirement (13.0 vs 15.6). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Chaport holds the better App Store score, 3.6 against 1.7. Both are backed by a comparable volume of ratings — 12 and 9 respectively. Written reviews point the same way: 17% of LiveAgent's written reviews are positive against 46% of Chaport's.
LiveAgent ships an update every 2 months, Chaport every 9 months. The most recent releases landed on September 21, 2026 and October 6, 2026 respectively.
| Parameter | LiveAgent | Chaport |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (12 ratings) | 3.6 (9 ratings) — better |
| Positive reviews | 16.7% of reviews | 46.2% of reviews — better |
| Number of ratings | 12 — better | 9 |
| Update frequency | Every 2 months — better | Every 9 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 6 MB | 5 MB |
| Age rating | 4+ | 12+ |
| Developer | Quality Unit s.r.o. | Chaport Inc. |
Customer experience
LiveAgent
Chaport
In-app purchases
LiveAgent
No in-app purchases
Chaport
No in-app purchases
