Comparison

TeamViewer QuickSupport vs UniFi

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TeamViewer QuickSupport

This app allows trusted remote partners to connect to your iPhone or iPad to provide IT support, transfer files, and communicate via chat. It offers features like dark mode, screen rotation, and user verification for secure connections.

Highlights
  • Remote IT support
  • File transfer
  • Chat communication
  • Dark mode
  • Screen rotation
  • User verification
  • Session codes
Read full description

WHAT’S NEW: • Full control over sessions To allow your partner to connect to your device, simply enter the code they provided into the ‘Join Session’ box. You control access to your device and end the session whenever you choose. • Easy for your eyes and your battery You asked, we listened. QuickSupport now features dark mode for a more comfortable experience and better battery life. • Rotate your screen with ease Vertical or horizontal — the app adapts seamlessly to your preferred orientation. • Get onboard quickly Discover all the new UI features with our guided tour, making it easy to get started. • Improved transparency Connect only with users you trust. The app will provide you with user details, such as name, email, country, and license type, so you can verify the identity before granting access to your device. The QuickSupport app by TeamViewer allows you to get instant IT support for your iPhone or iPad. In just a few easy steps, QuickSupport enables your trusted remote partner to connect to your device to: • provide IT support • transfer files back and forth • communicate with you via chat • view device information • adjust WIFI settings, and much more. It can receive connection requests from any device (desktop, web browser or mobile). TeamViewer applies the highest security standards to your connections, ensuring you are always in control of granting access to your device and establishing or ending sessions. To establish a connection to your device, you need to do the following: 1. Open the app on your screen. Connections can't be established if the app is running in the background. 2. Share your ID with your partner or enter a code into the ‘Join Session’ box. 3. Accept the connection request every time. Without your explicit permission, the connection can’t be established. QuickSupport is available to install on any device and model, including Samsung, Nokia, Sony, Huawei, Lenovo, Honeywell, Zebra, Elo, MobileBase, Fujitsu, Philips, Hisense, Doro, TCL and many more. Key features include: • Trusted connections (user account verification) • Session codes for fast connections • Dark mode • Screen rotation • Remote control • Chat • View device information • File transfer • App list (Start/Uninstall apps) • Push and pull Wi-Fi settings • View system diagnostic information • Real-time screenshot of the device • Store confidential information into the device clipboard • Secured connection with 256 Bit AES Session Encoding. Quick startup guide: 1. Your session partner will send you a personal link to the QuickSupport application. Clicking the link will start the app download. 2. Open the QuickSupport app on your device. 3. You will see a prompt to join a session created by your remote partner. 4. When you accept the connection, the remote session will begin. "Information on Optional Access* ● Microphone: Fill the video feed with audio, or used to record message or session *You can use the app even if you do not allow the optional permissions. Please use in-app settings to disable the access."

About

UniFi

Manage your home or business IT network from a single interface. Easily set up WiFi, monitor traffic, secure your network with VPN, and gain insights with detailed analytics.

Highlights
  • Centralized network management
  • WiFi setup and configuration
  • Traffic routing
  • Single-tap VPN access
  • Client and network analytics
Features
Read full description

The UniFi app simplifies home and business IT by providing a central management interface where you can easily scale, monitor, and optimize every aspect of your network. UniFi offers: • Simple WiFi setup and configuration • Intuitive traffic routing • Secure, single-tap VPN access • Detailed client and network analytics

Screenshots

TeamViewer QuickSupport4 screens
UniFi4 screens

Verdict

The call

The clearest difference is rating: UniFi at 4.7 against TeamViewer QuickSupport's 2.9. UniFi also leads on review sentiment (47% vs 29%) and chart position (#202 vs unranked). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

UniFi holds the better App Store score, 4.7 against 2.9. Both are backed by a comparable volume of ratings — 5.2K and 25K respectively. Written reviews point the same way: 29% of TeamViewer QuickSupport's written reviews are positive against 47% of UniFi's.

UpkeepUpdate frequency

TeamViewer QuickSupport ships an update monthly, UniFi fortnightly. The most recent releases landed on November 1, 2026 and November 5, 2026 respectively.

Scorecard5 real differences · 6 level
TeamViewer QuickSupport versus UniFi: the parameters behind the verdict, then further details
ParameterTeamViewer QuickSupportUniFi
PriceFreeFree
Rating2.9 (5.2K ratings)4.7 (25K ratings) — better
Positive reviews28.6% of reviews47.4% of reviews — better
Number of ratings5.2K25K — better
Update frequencyMonthlyFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#202 — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.7 — better18.0
Further details — not scored
Size67 MB484 MB
Age rating4+4+
DeveloperTeamViewer Germany GmbHUbiquiti Inc.

Customer experience

TeamViewer QuickSupport

All ratings5,201 ratings
Positive46.3%
Neutral2.9%
Negative50.8%
Written reviews441 reviews
Positive28.6%
Neutral3.6%
Negative67.8%

UniFi

All ratings24,566 ratings
Positive92.4%
Neutral1.8%
Negative5.8%
Written reviews763 reviews
Positive47.4%
Neutral10.9%
Negative41.7%

Bugs and requests

TeamViewer QuickSupport

Not enough reviews yet to summarise bugs or requests.

UniFi

Reported bugs

5 issues
  • App unable to connect to local controller
  • Incorrect device status and client information
  • Frequent sign-outs and login issues
  • Speed test and throughput data not working
  • Topology view showing incorrect network layout

Requested features

5 requests
  • Customizable dashboard and widgets
  • Ability to set time-based data usage reports
  • Support for local-only network management
  • Improved 2FA and authentication experience
  • Apple Watch app for emergency reboots

In-app purchases

None

TeamViewer QuickSupport

No in-app purchases

None

UniFi

No in-app purchases

Questions

Is TeamViewer QuickSupport free?
TeamViewer QuickSupport is free to download, with no in-app purchases.
Is UniFi free?
UniFi is free to download, with no in-app purchases.
Which has better reviews, TeamViewer QuickSupport or UniFi?
UniFi is rated higher. TeamViewer QuickSupport averages 2.9 out of 5 from 5.2K ratings, while UniFi averages 4.7 from 25K ratings.
Do TeamViewer QuickSupport or UniFi have ads?
Neither TeamViewer QuickSupport nor UniFi shows ads.
Which is updated more often, TeamViewer QuickSupport or UniFi?
TeamViewer QuickSupport ships an update monthly, and UniFi fortnightly. Most recently, TeamViewer QuickSupport was updated on November 1, 2026 and UniFi on November 5, 2026.

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