Comparison

Reliant vs Extra Space Storage

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Reliant

Manage your electricity account with detailed usage tracking, bill payment, and smart home device integration. Monitor electricity, solar, and EV usage, receive alerts, and adjust your thermostat remotely. Access account essentials and get 24/7 customer support.

Highlights
  • Track electricity, solar, and EV usage
  • Remote Nest thermostat control
  • Bill payment and management
  • Account alerts and notifications
  • Prepaid fund management
  • Account plan management
  • 24/7 customer support
Features
Read full description

The improved Reliant app delivers powerful new features along with plenty of quick and easy ways to manage your Reliant account. Track electricity usage, receive alerts, pay your bill and sync your Google Nest thermostat and Goal Zero Yeti. Keep your home comfortable Connect and remotely adjust your Nest thermostat Track electricity, solar and electric vehicle usage - Monitor electricity usage details by day, week, month or year. See your projected electricity bill and compare current and past usage. - Monitor your solar generation and consumption and see your Energy Efficiency score. - Sync your EV to schedule charging, see your gas savings and environmental impact. Stay in the know Sign up for Reliant Account Alerts to keep tabs on your electricity usage, bill due dates and even projected charges.* Pay your bill your way Use a stored credit card or bank account to quickly and securely pay your bill. Manage prepaid funds If you’re enrolled in a Reliant prepaid electricity plan, you can use the in-app payment calculator to budget your electricity usage. Access account essentials Review your plan details and manage account settings. Eligible customers can also renew, transfer or change their plan. Get 24/7 help Contact customer support, report an outage, find payment locations and view FAQs. *Not available to customers enrolled in a Reliant prepaid electricity plan. Visit reliant.com/app to learn more about the Reliant app. Please note that the Reliant app is only available to residential customers at this time. Reliant is not affiliated with Google or the products and services they market. Google Nest and Google Nest thermostat are trademarks of Google LLC. You can view our complete privacy policy at reliant.com/privacy. If you have any questions, we’re available 24/7 via online chat and at 1-866-222-7100. Reliant is a registered service mark of Reliant Energy Retail Holdings, LLC. Reliant Energy Retail Services, LLC (PUCT Certificate #10007). © 2024 Reliant Energy Retail Holdings, LLC. All rights reserved.

About

Extra Space Storage

Manage your storage unit and payments easily. Access facility information, gate codes, and even open gates with your phone at participating locations. Keep your account details updated and track access activity.

Highlights
  • Facility information access
  • Gate code storage
  • Payment management
  • Digital gate access (participating facilities)
  • Account information updates
  • Share unit access (participating facilities)
Features
Currently charting
Read full description

The Extra Space Storage app serves all Extra Space Storage customers. You’ll have quick and easy access to facility information including the facility address, operating hours, and contact information. The best part is you’ll never have to worry about forgetting your gate code again because we’ve put it on the home page of the app for easy and convenient access! You can now also access My Account through the Extra Space app. With My Account, you can manage payments by making single payments when your bill is due or setting up Easy Pay, and you’ll have the ability to update your account information. At participating facilities, the app also makes accessing your storage unit and storage facility as easy as the push of a button. Download the app today to experience Digital Access at Extra Space Storage. Not sure your facility offers Digital Access? Feel free to check on the website or call your store manager. With the Extra Space Storage app, you can now enjoy the following benefits all from the convenience and ease of your phone: Easy access to My Account where you can manage payments and update account information Bluetooth technology that allows you to open your gate without ever touching a keypad again (participating facilities) Never forget your gate code again Real-time tracking of access activity for your unit (participating facilities) Easily share access to your storage unit with family, friends, or movers without giving out your access code or keys (participating facilities) Easy access to help Leave feedback via the app – we love hearing from our customers!

Screenshots

Reliant4 screens
Extra Space Storage4 screens

Verdict

The call

The clearest difference is rating: Reliant at 4.9 against Extra Space Storage's 4.5. Extra Space Storage's advantage is chart position (#84 vs unranked) and review sentiment (57% vs 46%). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Reliant holds the better App Store score, 4.9 against 4.5. Both are backed by a comparable volume of ratings — 20K and 22K respectively. Written reviews complicate that: 46% of Reliant's written reviews are positive against 57% of Extra Space Storage's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Reliant ships an update every 5 weeks, Extra Space Storage every 3 weeks. The most recent releases landed on October 15, 2026 and October 16, 2026 respectively.

Scorecard3 real differences · 8 level
Reliant versus Extra Space Storage: the parameters behind the verdict, then further details
ParameterReliantExtra Space Storage
PriceFreeFree
Rating4.9 (20K ratings) — better4.5 (22K ratings)
Positive reviews46.0% of reviews56.7% of reviews — better
Number of ratings20K22K — better
Update frequencyEvery 5 weeksEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#84 — better
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.6 — better17.0
Further details — not scored
Size204 MB50 MB
Age rating4+4+
DeveloperReliant Energy Retail Holdings, LLCExtra Space Management, INC

Customer experience

Reliant

All ratings20,322 ratings
Positive98.0%
Neutral0.6%
Negative1.3%
Written reviews163 reviews
Positive46.0%
Neutral8.6%
Negative45.4%

Extra Space Storage

All ratings13,542 ratings
Positive85.7%
Neutral1.9%
Negative12.4%
Written reviews1,042 reviews
Positive56.7%
Neutral4.4%
Negative38.9%

User reviews

Reliant

From 20K App Store ratings

What we love

  • 💳 Easy payment process
  • 🔍 Detailed usage information
  • 📱 Convenient mobile app
  • 👍 User-friendly interface
  • 🤝 Reliable service

Room to improve

  • 🐛 Frequent app crashes and bugs
  • ⏱️ Slow app performance
  • 💰 Increasing electricity costs
  • 🔒 Login and security issues
  • 📉 Inaccurate usage data

Extra Space Storage

From 22K App Store ratings

What we love

  • 🚀 Easy access and convenience
  • 👍 Friendly and helpful staff
  • 🔒 Secure and clean facility
  • 💡 Useful digital access features

Room to improve

  • 🐛 Glitchy and unreliable app
  • 💰 Frequent and steep price increases
  • 🔑 Issues with digital access/Bluetooth locks
  • ⏱️ Frustrating login/logout experience

Bugs and requests

Reliant

Reported bugs

5 issues
  • Login screen freezes
  • Inability to make payments through the app
  • Incompatibility with certain mobile devices
  • Inconsistent app behavior across platforms
  • Syncing issues with Nest thermostats

Requested features

5 requests
  • Ability to save payment information
  • Improved app stability and reliability
  • Expanded usage tracking and analytics
  • Seamless integration with smart home devices
  • Better communication on service changes

Extra Space Storage

Reported bugs

3 issues
  • App crashes or fails to load
  • Digital access not working as expected
  • Inconsistent user experience across updates

Requested features

3 requests
  • Ability to manage account details through app
  • Improved digital access reliability and consistency
  • Notification for upcoming price changes

In-app purchases

None

Reliant

No in-app purchases

None

Extra Space Storage

No in-app purchases

Questions

Is Reliant free?
Reliant is free to download, with no in-app purchases.
Is Extra Space Storage free?
Extra Space Storage is free to download, with no in-app purchases.
Which has better reviews, Reliant or Extra Space Storage?
Reliant is rated higher. Reliant averages 4.9 out of 5 from 20K ratings, while Extra Space Storage averages 4.5 from 22K ratings.
Do Reliant or Extra Space Storage have ads?
Neither Reliant nor Extra Space Storage shows ads.
Which is updated more often, Reliant or Extra Space Storage?
Reliant ships an update every 5 weeks, and Extra Space Storage every 3 weeks. Most recently, Reliant was updated on October 15, 2026 and Extra Space Storage on October 16, 2026.

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