Comparison

Emergency Plus vs AGL

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Emergency Plus

This app helps you quickly call emergency services and accurately share your location. It provides direct access to Triple Zero (000) and other essential emergency numbers, utilizing GPS and what3words for precise location identification, even offline.

Highlights
  • Quick emergency calls
  • Accurate location sharing
  • GPS functionality
  • what3words integration
  • Offline location support
  • Access to Triple Zero (000)
Features
Read full description

Save the app that could save your life – Emergency Plus.   In an emergency, time and location accuracy are critical. By downloading the ‘Emergency +’ app, you’ll equip yourself with a powerful tool that will help you call Triple Zero (000) quickly, and allow you to accurately communicate your location to emergency call-takers.   ‘Emergency +’ is a national app developed by Australia’s emergency services and their government industry partners, helping people to call the right number at the right time, anywhere in Australia. Emergency + also includes SES and Police Assistance Line numbers as options, so non-emergency calls are made to the most appropriate number.   When calling Triple Zero (000), remember to stay focused, stay relevant and stay on the line. Before you call ask yourself:   * Is someone seriously injured or in need of urgent medical help? * Is your life or property being threatened? * Have you just witnessed a serious accident or crime?   If you answered ‘Yes’ to any of these questions, call Triple Zero (000). Triple Zero (000) calls are free.   The app uses a mobile phone’s GPS functionality and what3words, so callers can provide emergency call-takers with their location information as determined by their smart phone.   With what3words available within the Emergency+ app, Triple Zero (000) callers can confirm their exact location quickly and accurately. what3words has divided the world into 3m squares and given each one a unique three word identifier. Addressing using what3words works offline - ideal when you have no data coverage or are in a remote location.

About

AGL

Manage your energy, internet, and mobile accounts in one place. Track electricity and gas usage, view bills, monitor data, and manage solar energy systems. Get support and access exclusive offers.

Highlights
  • Track energy consumption
  • View and manage bills
  • Monitor internet and mobile plans
  • Manage solar energy systems
  • Update payment methods
  • 24/7 chat support
Features
Read full description

Using the AGL App makes it easy to view your energy usage, check your bills and manage all of your accounts. Get help when you need it and much more, all in one place. Gas and electricity insights • Track your daily and hourly electricity consumption • Set an electricity budget and receive notifications to track your usage and spending • Compare your energy use over the last 12 months • Enter your meter reads for accurate bill projections AGL internet and mobile • View your mobile SIM plan and nbn™ plan information • Check your internet speed • Monitor your mobile data use Billing made easy • Get bill projection and due dates for gas and electricity • Update your payment methods and make payments on-the-go • View and download past bills for energy, mobile and internet Solar energy and solar battery • Track how much solar you’ve exported to the grid in dollar value and kW/hrs • Monitor your battery charge levels with weekly and daily views • View your battery, solar and grid activity in one interactive chart • Get notifications on the performance of your solar system Manage your account • Manage multiple properties • Contact us via chat 24/7 • View offers exclusive to AGL customers

Screenshots

Emergency Plus4 screens
AGL4 screens

Verdict

The call

The clearest difference is update cadence: AGL at every 3 weeks against Emergency Plus's every 9 months. AGL also leads on ratings volume (52K vs 2). Emergency Plus's advantage is monetization model (free vs free with in-app purchases) and rating (5.0 vs 4.7). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Emergency Plus holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: AGL has 52K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 48% of Emergency Plus's written reviews are positive against 41% of AGL's.

UpkeepUpdate frequency

Emergency Plus ships an update every 9 months, AGL every 3 weeks. The most recent releases landed on October 17, 2026 and October 18, 2026 respectively.

Scorecard5 real differences · 5 level
Emergency Plus versus AGL: the parameters behind the verdict, then further details
ParameterEmergency PlusAGL
PriceFreeFree
Rating5.0 (2 ratings) — better4.7 (52K ratings)
Positive reviews48.3% of reviews — better41.1% of reviews
Number of ratings252K — better
Update frequencyEvery 9 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.1 — better17.0
Further details — not scored
Size42 MB119 MB
Age rating4+4+
DeveloperNational Triple Zero Awareness Work GroupAGL Energy Limited

Customer experience

Emergency Plus

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews89 reviews
Positive48.3%
Neutral13.5%
Negative38.2%

AGL

All ratings97 ratings
Positive92.8%
Neutral3.1%
Negative4.1%
Written reviews270 reviews
Positive41.1%
Neutral9.6%
Negative49.3%

User reviews

Emergency Plus

From 2 App Store ratings

What we love

  • 👍 Great idea and concept
  • 🚀 Works well for many users
  • 💡 Useful in emergencies
  • ✅ Easy to use
  • 📍 Accurate location sharing

Room to improve

  • 🐛 Crashes frequently
  • ❌ Unreliable GPS/address
  • 🔴 Poor color contrast
  • 🚫 Not backward compatible
  • 📱 Requires latest OS

AGL

From 52K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Helpful for tracking usage
  • 💡 Useful for budgeting
  • 👍 Informative and insightful
  • 👍 Great app overall

Room to improve

  • 🐛 Inaccurate data and billing information
  • 🐛 Slow or delayed data updates
  • 🐛 Confusing or misleading usage information
  • 🔒 Poor customer service and support
  • 🐛 App crashes and glitches

Bugs and requests

Emergency Plus

Reported bugs

22 issues
  • App crashes seconds after opening
  • Call drops out
  • Address shown is incorrect
  • GPS location inaccurate
  • App crashes on older iPhones (iPhone 8)
Show 17 more
  • App requires iOS 18, crashes on older versions
  • What 3 words no longer displayed
  • CPR videos have no audio
  • Address is over a kilometer out
  • Multiple WTWs for the same location
  • W3W obscured by iOS app handle
  • Text is too small
  • App gives multiple three word descriptors
  • Address shows wrong house number
  • Location is inaccurate (next street/door)
  • App thinks user is next door
  • Place names truncated
  • Inaccurate location, goes all over suburb
  • No instructions on how to save pin to home address
  • Shows GPS and address 3 mins walk away
  • App told user to dial 112 which didn't work
  • App is not compatible with iWatch

Requested features

25 requests
  • Ability to copy/paste GPS location
  • Changeable font colors
  • Save home/work addresses
  • Add metronome for CPR cadence
  • Flashing screen for CPR cadence
Show 20 more
  • WatchOS companion app
  • iPad and browser support
  • Link to AED location map
  • Include list of medications
  • Don't archive to cloud
  • Amber Alerts support
  • Apple Watch support
  • Notifications for emergencies
  • Add DAN number
  • Live Location Sharing
  • Widget for location
  • Watch integration
  • Send location coordinates as SMS
  • Add defibrillator locations
  • Closed captions for CPR videos
  • Option to add contact person
  • On water Lat/Long option
  • Store GPS coordinates for no service areas
  • Accessibility features for location identification and communication
  • Link coordinates to services for emergency responders

AGL

Reported bugs

5 issues
  • Inability to log in or access account
  • Incorrect or missing usage data
  • Billing issues and discrepancies
  • App crashes and freezes
  • Unreliable performance and functionality

Requested features

5 requests
  • Faster data updates and real-time usage tracking
  • Improved billing transparency and accuracy
  • Integration of gas and electricity accounts
  • More detailed usage analytics and insights
  • Ability to export data and usage history

In-app purchases

None

Emergency Plus

No in-app purchases

None

AGL

No in-app purchases

Questions

Is Emergency Plus free?
Emergency Plus is free to download, with no in-app purchases.
Is AGL free?
AGL is free to download, with no in-app purchases.
Which has better reviews, Emergency Plus or AGL?
Emergency Plus is rated higher. Emergency Plus averages 5.0 out of 5 from 2 ratings, while AGL averages 4.7 from 52K ratings.
Do Emergency Plus or AGL have ads?
Neither Emergency Plus nor AGL shows ads.
Which is updated more often, Emergency Plus or AGL?
Emergency Plus ships an update every 9 months, and AGL every 3 weeks. Most recently, Emergency Plus was updated on October 17, 2026 and AGL on October 18, 2026.

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