Bad very bad
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App doesn’t seem to be updating?
The app estimate for electricity hasn’t updated in about a month? No update as yet.
App is broken
I can’t communicate to anyone through app help line called (chat with us) and when I try to communicate over the phone people are confused. My bill is $411 I’m the only person who using the electricity it’s sounds so unfair. Seems like they don’t read meter just guess it! So many fishy things with AGL and communication system is broken!
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App barely functional
I’m not sure why there are so many 5 star reviews. Perhaps an older version of the app actually worked…
The current app just acts as an interface within which you can open a browser, and have to sign in anyway. The mobile authentification works about 10% of the time, and it spams you with codes until it decides you’ve tried too many times to sign in and blocks you for a few minutes.
Speaking to a person to resolve this is nigh on impossible
The current app just acts as an interface within which you can open a browser, and have to sign in anyway. The mobile authentification works about 10% of the time, and it spams you with codes until it decides you’ve tried too many times to sign in and blocks you for a few minutes.
Speaking to a person to resolve this is nigh on impossible
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AGL app
The usage metre is too delayed. Other retailer would update within a day, my neighbour who is also with AGL get usage the next day. Mine is very delayed, not really happy
