Comparison

myGov vs AGL

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myGov

Access Australian government services securely on your mobile device. Manage your inbox messages, access services quickly, and store digital cards and certificates in a digital wallet. Simplifies interactions with government agencies.

Highlights
  • Secure mobile sign-in
  • Manage inbox messages
  • Quick service access
  • Digital wallet for cards and certificates
  • Easy government interaction
Features
Read full description

Official Australian Government myGov app to use myGov on your mobile. The myGov app makes dealing with government simple and easy. You can use this app to: • securely sign in to myGov on your mobile with a myGov app PIN, Touch ID or Face ID • easily view and manage your myGov Inbox messages • quickly access your services • store some government digital cards and certificates in the digital wallet. You need a myGov account to set up the app. If you don’t have an account, create one on the myGov site, go to my.gov.au To find out more go to my.gov.au/app myGov is not the same as myID (formerly myGovID). myID is the Australian Government’s Digital Identity app. For more information about myID go to myid.gov.au

About

AGL

Manage your energy, internet, and mobile accounts in one place. Track electricity and gas usage, view bills, monitor data, and manage solar energy systems. Get support and access exclusive offers.

Highlights
  • Track energy consumption
  • View and manage bills
  • Monitor internet and mobile plans
  • Manage solar energy systems
  • Update payment methods
  • 24/7 chat support
Features
Read full description

Using the AGL App makes it easy to view your energy usage, check your bills and manage all of your accounts. Get help when you need it and much more, all in one place. Gas and electricity insights • Track your daily and hourly electricity consumption • Set an electricity budget and receive notifications to track your usage and spending • Compare your energy use over the last 12 months • Enter your meter reads for accurate bill projections AGL internet and mobile • View your mobile SIM plan and nbn™ plan information • Check your internet speed • Monitor your mobile data use Billing made easy • Get bill projection and due dates for gas and electricity • Update your payment methods and make payments on-the-go • View and download past bills for energy, mobile and internet Solar energy and solar battery • Track how much solar you’ve exported to the grid in dollar value and kW/hrs • Monitor your battery charge levels with weekly and daily views • View your battery, solar and grid activity in one interactive chart • Get notifications on the performance of your solar system Manage your account • Manage multiple properties • Contact us via chat 24/7 • View offers exclusive to AGL customers

Screenshots

myGov4 screens
AGL4 screens

Verdict

The call

The clearest difference is rating: AGL at 4.7 against myGov's 2.3. AGL also leads on review sentiment (42% vs 6%) and ratings volume (52K vs 18). myGov's advantage is monetization model (free vs free with in-app purchases). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

AGL holds the better App Store score, 4.7 against 2.3. That said, the two scores are not equally well evidenced: AGL has 52K ratings behind it against 18, so its average is the more settled of the two. Written reviews point the same way: 6% of myGov's written reviews are positive against 42% of AGL's.

UpkeepUpdate frequency

myGov ships an update monthly, AGL every 3 weeks. The most recent releases landed on October 29, 2026 and October 31, 2026 respectively.

Scorecard4 real differences · 6 level
myGov versus AGL: the parameters behind the verdict, then further details
ParametermyGovAGL
PriceFreeFree
Rating2.3 (18 ratings)4.7 (52K ratings) — better
Positive reviews6.3% of reviews41.5% of reviews — better
Number of ratings1852K — better
Update frequencyMonthlyEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.6 — better17.0
Further details — not scored
Size17 MB119 MB
Age rating4+4+
DeveloperServices AustraliaAGL Energy Limited

Customer experience

myGov

All ratings18 ratings
Positive27.8%
Neutral11.1%
Negative61.1%
Written reviews797 reviews
Positive6.3%
Neutral3.3%
Negative90.5%

AGL

All ratings97 ratings
Positive92.8%
Neutral3.1%
Negative4.1%
Written reviews272 reviews
Positive41.5%
Neutral9.6%
Negative48.9%

User reviews

myGov

From 18 App Store ratings

What we love

  • 🚀 Easy to use
  • 🔒 Secure login options
  • 👍 Convenient access to government services
  • 👍 Wallet integration for cards

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🔍 Difficult to navigate and access information
  • ⏱️ Slow performance and loading times
  • 🔒 Overly complex authentication process
  • 🤔 Confusing user interface

AGL

From 52K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Helpful for tracking usage
  • 💡 Useful for budgeting
  • 👍 Informative and insightful
  • 👍 Great app overall

Room to improve

  • 🐛 Inaccurate data and billing information
  • 🐛 Slow or delayed data updates
  • 🐛 Confusing or misleading usage information
  • 🔒 Poor customer service and support
  • 🐛 App crashes and glitches

Bugs and requests

myGov

Reported bugs

5 issues
  • Unable to log in or access services
  • Inbox messages not loading or disappearing
  • Compatibility issues with newer devices
  • Inability to submit job applications or evidence
  • Incorrect information displayed in app

Requested features

5 requests
  • Improve app stability and reliability
  • Simplify login and authentication process
  • Enhance user interface and navigation
  • Add ability to print or download documents
  • Improve integration with other government apps

AGL

Reported bugs

5 issues
  • Inability to log in or access account
  • Incorrect or missing usage data
  • Billing issues and discrepancies
  • App crashes and freezes
  • Unreliable performance and functionality

Requested features

5 requests
  • Faster data updates and real-time usage tracking
  • Improved billing transparency and accuracy
  • Integration of gas and electricity accounts
  • More detailed usage analytics and insights
  • Ability to export data and usage history

In-app purchases

None

myGov

No in-app purchases

None

AGL

No in-app purchases

Questions

Is myGov free?
myGov is free to download, with no in-app purchases.
Is AGL free?
AGL is free to download, with no in-app purchases.
Which has better reviews, myGov or AGL?
AGL is rated higher. myGov averages 2.3 out of 5 from 18 ratings, while AGL averages 4.7 from 52K ratings.
Do myGov or AGL have ads?
Neither myGov nor AGL shows ads.
Which is updated more often, myGov or AGL?
myGov ships an update monthly, and AGL every 3 weeks. Most recently, myGov was updated on October 29, 2026 and AGL on October 31, 2026.

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