Hayward AquaConnect® vs PoolSync
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hayward AquaConnect®
Remotely manage your ProLogic Pool Controllers from your iPhone or iPad. Monitor and adjust all pool and spa functions, including heating, lighting, water features, and chemical levels, from anywhere. Receive alerts for detected problems and conserve energy.
- Remote pool and spa management
- Monitor and adjust settings
- Control heating and lighting
- Activate water features
- Manage chemical levels
- Receive problem alerts
- Energy conservation
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The AquaConnect Web mobile application allows you to manage your ProLogic Pool Controllers that are configured with AquaConnect Home Network hardware from anywhere. The AquaConnect Home Network communicates with your iPhone or iPad to allow you to control all pool and spa functions. At home or on the road, you can monitor pool and spa settings, adjust parameters and receive alerts if a problem is detected. You can turn up the spa heater before you head home from work, turn lights on and off, activate water features, manage pH and sanitization to achieve the perfect water chemistry and more, all while conserving energy. Anything you can do from your pool controller, you can now do anywhere, This level of control also enables you to reduce operating costs by keeping chemical use to a minimum, avoiding potential problems before they become major and keeping heat low until you need it.
PoolSync
Control your pool equipment remotely from your iOS device. Adjust settings like temperature and sanitization, create schedules, and receive important alerts. Stay connected to your pool's status whether you're at home or away.
- Remote equipment control
- Adjust heat pump set point
- Change sanitization level
- Create schedules
- Receive alerts
- Monitor pool status
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Effortlessly control PoolSync™ Ready equipment from your iOS device. Adjust the heat pump set point, change the sanitization level, create schedules and receive alerts when action needs to be taken. Home or away always be in sync with your pool. PoolSync Ready equipment includes: • ChlorSync™ Models CS30 CS40 & CS50 • HeatWave SuperQuiet® Heat Pumps • HeatChlor Chlorinator & Heat Pump Combo
Screenshots
Verdict
The clearest difference is rating: PoolSync at 2.1 against Hayward AquaConnect®'s 1.4. PoolSync also leads on update cadence (every 2 months vs every 5 months) and review sentiment (20% vs 7%). Hayward AquaConnect®'s advantage is ratings volume (354 vs 64) and iOS requirement (13.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PoolSync holds the better App Store score, 2.1 against 1.4. That said, the two scores are not equally well evidenced: Hayward AquaConnect® has 354 ratings behind it against 64, so its average is the more settled of the two. Written reviews point the same way: 7% of Hayward AquaConnect®'s written reviews are positive against 20% of PoolSync's.
Hayward AquaConnect® ships an update every 5 months, PoolSync every 2 months. The most recent releases landed on October 7, 2026 and October 12, 2026 respectively.
| Parameter | Hayward AquaConnect® | PoolSync |
|---|---|---|
| Price | Free | Free |
| Rating | 1.4 (354 ratings) | 2.1 (64 ratings) — better |
| Positive reviews | 6.9% of reviews | 19.7% of reviews — better |
| Number of ratings | 354 — better | 64 |
| Update frequency | Every 5 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 13.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 4 MB | 39 MB |
| Age rating | 4+ | 4+ |
| Developer | Hayward Industries, inc. | AquaCal AutoPilot, Inc |
Customer experience
Hayward AquaConnect®
PoolSync
User reviews
Hayward AquaConnect®
From 354 App Store ratingsWhat we love
- 🚀 Works great
- 🔒 Secure remote access
Room to improve
- 🐛 Frequent connectivity issues
- ⏱️ Slow and unresponsive
- 🤯 Confusing and outdated UI
- 🔥 Terrible customer support
PoolSync
From 64 App Store ratingsWhat we love
- 👍 Controls pool features remotely
- 👍 Can monitor chlorinator and heat pump
- 👍 App improved over time (recent positive)
- 👍 Easy to set up (recent positive)
- 👍 Controls pumps, heater, valves, spa, lights
Room to improve
- 🐛 Frequent disconnection issues
- 🐛 "Unit does not appear online" error
- 🐛 Basic functionality, minimal details
- 🐛 Poor customer service/no response
- 🐛 Wi-Fi password issues (spaces not allowed)
Bugs and requests
Hayward AquaConnect®
Reported bugs
3 issues- Inconsistent data display
- Buttons not registering inputs
- Frequent lost connections
Requested features
4 requests- Ability to rename buttons
- Faster response times
- More intuitive user interface
- Regular app updates and improvements
PoolSync
Reported bugs
18 issues- Connection issues: "cloud connected" but "unit does not appear online"
- Wi-Fi connection fails even when close to router
- App gets stuck in setup mode, doesn't find heater/chiller (Error 1012)
- Cannot input spaces in Wi-Fi password
- Bug in verification screen preventing code input
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- App disconnects from controller frequently, even when close
- App loses connection after a few weeks of use
- Unit not found after initial setup
- Update broke remote control functionality
- Scheduling functionality removed/broken after updates
- Password authentication screen is broken
- Forced update requires physical button press for authorization
- Scheduling feature removed from app
- Tiny font size, difficult to read
- Scheduling system does not work, settings disappear
- Repeatedly need to resync device after closing app
- Heater turns on with pump schedule instead of app schedule
- Location services required for app functionality
Requested features
15 requests- Add temperature history graph
- Add notifications for heater issues
- Integrate relay contacts for heating priority
- Allow spaces in Wi-Fi passwords
- Add Alexa, Google, HomeKit, IFTTT integration
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- Improve UI aesthetics (background color, animation, sound)
- Add solar info to the app
- Ability to add/edit equipment through the app
- Create group schedules via the app
- Usage meter for heater run time
- Dynamic Type support for text scaling
- Ability to size text
- Create two schedules (on time and off time)
- Restore scheduling function
- Add a low point for heat and high point for chiller
In-app purchases
Hayward AquaConnect®
No in-app purchases
PoolSync
No in-app purchases
Questions
Is Hayward AquaConnect® free?
Is PoolSync free?
Which has better reviews, Hayward AquaConnect® or PoolSync?
Do Hayward AquaConnect® or PoolSync have ads?
Which is updated more often, Hayward AquaConnect® or PoolSync?
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