Silvertrac vs TrackTik SHIFT
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Silvertrac
This mobile client connects to a security guard management platform. It enables guards to perform daily rounds, verify their presence at locations, and generate client reports detailing their activities. Continued GPS use may impact battery life.
- Daily work rounds
- Proof of presence
- Client reporting
- Security guard management
- Activity tracking
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This is the front end client for use with the security guard management platform Silvertrac. It is used by security guards to complete daily work rounds and provide proof of their presence on their assigned properties and work activities to their clients with an easily consumable report. Continued use of GPS running in the background can dramatically decrease battery life.
TrackTik SHIFT
Manage your security industry work schedule with ease. View shifts, clock in/out, pick up open opportunities, and update your availability directly from your mobile device. Stay informed and in control of your work assignments.
- View scheduled shifts
- Clock in/out for shifts and breaks
- Pick up open shifts
- View availability
- Acknowledge shifts
- GPS geo-fencing for clocking
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TrackTik SHIFT is a mobile app that was created for employees in the security industry to provide them with greater visibility on their schedule as well as a more direct way of receiving new and updated schedules. The app allows officers to view scheduled shifts, clock in and out for assigned shifts and breaks, pick up open shifts, view their availability and acknowledge shifts in a few easy clicks. Disclaimer: TrackTik SHIFT is an employee app that is used in conjunction with TrackTik’s Scheduling module. TrackTik SHIFT can use GPS capabilities in order to ensure officers are clocking in and out in a predetermined, approved geo-fenced area that aligns with their assigned shift. When an officer clocks out for breaks or for the end of their shift, GPS tracking is no longer enabled.
Screenshots
Verdict
Silvertrac and TrackTik SHIFT both sit at 2.6 stars, but that hides the real split: 20% of Silvertrac's written reviews are positive against 8% of TrackTik SHIFT's. TrackTik SHIFT's advantage is iOS requirement (12.0 vs 15.5). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TrackTik SHIFT holds the better App Store score, 2.8 against 2.6. Both are backed by a comparable volume of ratings — 134 and 103 respectively. Written reviews complicate that: 20% of Silvertrac's written reviews are positive against 8% of TrackTik SHIFT's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 12, 2026 and October 4, 2026 respectively.
| Parameter | Silvertrac | TrackTik SHIFT |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (134 ratings) | 2.8 (103 ratings) — better |
| Positive reviews | 20.4% of reviews — better | 8.0% of reviews |
| Number of ratings | 134 — better | 103 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.5 | 12.0 — better |
| Further details — not scored | ||
| Size | 89 MB | 82 MB |
| Age rating | 4+ | 4+ |
| Developer | SilverTrac Software, Inc. | TrackTik |
Customer experience
Silvertrac
TrackTik SHIFT
User reviews
Silvertrac
From 134 App Store ratingsWhat we love
- 👍 Support team is helpful
- 👍 App works great (for some)
- 👍 Updates are amazing (for some)
- 👍 Good interpersonal communication
- 👍 App works fine otherwise
Room to improve
- 🐛 App crashes frequently
- 🐛 Login issues
- 🐛 App not working properly after updates
- 🐛 Reports not uploading/visible
- 🐛 Photos/notes erased on crash
TrackTik SHIFT
From 103 App Store ratingsWhat we love
- 👍 Panic button functionality (with suggestion)
- 👍 App is awesome (Jamalionline)
- 👍 Just love ODO (shjskssnns)
- 👍 Never had a problem with this app (Wise 152)
- 👍 Great app (Latuan G)
Room to improve
- 🐛 Frequent login issues
- 🐛 App crashes frequently
- 🐛 Cannot view past shifts
- 🐛 Slow performance
- 🐛 Random logouts
Bugs and requests
Silvertrac
Reported bugs
50 issues- App crashes when taking photos
- App keeps saying it is loading
- App not working properly since updated
- Logging in issues
- App goes to login screen and spins
Show 45 moreShow fewer
- System crashing multiple times
- Photos, notes, everything erased when app crashes
- App randomly crashes
- App keeps having trouble
- Cannot access app due to technical difficulties
- Hourly reports and uploads not received by supervisors/dispatchers
- App crashes all the time
- Issues don't show up
- App is always buggy
- App doesn't let you login
- App randomly won't let you take pictures
- App crashes and gives error message about too many attempts
- App hasn't downloaded complete Daily Activity report
- Entire company cannot log in after update
- App keeps showing "Downloading Route Data"
- No report is uploaded
- App shuts down by itself
- App doesn't work (stopped itself)
- Unable to reset password
- App keeps logging out by itself
- Cannot zoom in on photos on Android
- Photo quality with Android phones is horrible
- App is faulty in many ways
- No setting to automatically select QR codes or NFC
- Repeatedly crashes and fails to login
- App is very prone to crash and consistent bugs
- App crashes in between scans
- Scans don't come through to the office right away
- App deletes pictures after taking them
- App says rerouting data and deletes posts
- Have to take a picture of one post, send it, sign out, and re-sign back in for every single picture
- Pictures and written post notes sent in are not received by dispatch
- New update 4.3.3 is terrible
- App doesn't submit anything after taking a photo
- Scanning a bar takes user back to home screen
- App logged out more than 20 times over a 14-hour shift
- Pictures taken during patrol get lost when logged out
- App needs to be updated
- App only works on 'always' but gives option of 'only when using app'
- No explanation of where stored information goes
- App is a tad glitchy
- App automatically logs out on iOS
- Lost photos and report after being logged out on iOS
- App is not compatible with iOS 8 update
- App worked great prior to upgrading to iOS 8
Requested features
7 requests- Show hours clocked in/out to users
- Face recognition to sign in
- Feature to automatically select QR codes or NFC
- Previous scan/report log for guards
- Ability to see daily, weekly, monthly, and yearly entries
Show 2 moreShow fewer
- Apple Watch app support
- General Entry selection
TrackTik SHIFT
Reported bugs
20 issues- Frequent login issues
- Random logouts
- Password reset errors ('password has been used before')
- App crashes
- Cannot view previous shifts
Show 15 moreShow fewer
- Location services not working
- Open shifts option missing
- No notifications for shifts
- App deletes user info
- App not accepting domain name
- Login issues when not on schedule
- Schedule not up to date
- App freezes or shows error messages
- Update broke app for older phones
- Cannot see timesheets after update
- Crashes when trying to clock in
- Logged out after opening app again
- Wrong password error after logout
- Panic button accidentally activated
- Accidental screen touches during patrol
Requested features
13 requests- Add shift to Apple calendar
- Dark mode toggle
- Option to make app easier to read for visually impaired
- Screen lock button during patrol
- Panic button activated by double or triple clicks
Show 8 moreShow fewer
- Five-minute clock-in and clock-out reminders
- Facial recognition for login
- Feature to specify days or shifts worked
- Indicate breaks taken during assignments
- Timesheet access for users
- Ability to see previous shifts and calculate pay
- Allow users to edit/add unavailable days
- Fix update that broke app for older phones
In-app purchases
Silvertrac
No in-app purchases
TrackTik SHIFT
No in-app purchases
Questions
Is Silvertrac free?
Is TrackTik SHIFT free?
Which has better reviews, Silvertrac or TrackTik SHIFT?
Do Silvertrac or TrackTik SHIFT have ads?
Which is updated more often, Silvertrac or TrackTik SHIFT?
Other comparisons
