My WM vs BottleDrop
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My WM
Manage your waste and recycling services conveniently from your mobile device. Pay bills, track pickups, report issues, and manage your account details. This app simplifies service management for residential and roll-off customers.
- Pay bills and view payment history
- Track pickup schedules and report missed pickups
- Manage multiple service accounts
- Request container repairs and roll-off services
- Update profile and communication preferences
- View holiday schedules and weather alerts
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The My WM mobile app makes it easy to manage accounts on the go. Getting started is easy and you can log in with your wm.com email and password. If you haven’t signed-up for a My WM online account yet you can complete first-time registration through the app. The My WM app allows you to: Manage Payments • Pay your bill • Enroll in autopay or paperless billing • View payment history • Cancel scheduled payments Keep Track of Pickups • View pickup schedule • Report a missed pickup • Request an extra pickup • View estimated pickup time • View holiday schedule and weather alerts Manage Your Service Account • Manage/link multiple accounts • Add/view payment methods • Contact customer support • Request a container repair Edit your My WM Profile • Edit profile settings • Update your communication preferences • Provide feedback • See alerts for Reschedules, Service Delays & General Info For Roll-Off Customers Only • Request a roll-off pickup • View roll-off history • Copy/resubmit pickup requests • Request a removal or relocation • View roll-off history • Edit or cancel a roll-off request For get help or if you have questions, contact WM directly at mywm@wm.com. Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.
BottleDrop
Easily return deposit containers and receive your refund. Access your account card, view your balance and bag history, and find nearby return locations. Manage your account information and receive important notifications.
- Return deposit containers
- Receive refunds
- Access account card
- View account balance
- Track bag history
- Find return locations
- Update account information
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BottleDrop is the easiest way to return your deposit containers and get your refund. With the app, you can access your account card, view your account balance and bag history, find locations, update your account information, receive account notifications, and more.
Screenshots
Verdict
The clearest difference is rating: My WM at 4.5 against BottleDrop's 2.3. My WM also leads on ratings volume (73K vs 104) and monetization model (free vs ad-supported). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My WM holds the better App Store score, 4.5 against 2.3. That said, the two scores are not equally well evidenced: My WM has 73K ratings behind it against 104, so its average is the more settled of the two. Written reviews point the same way: 17% of My WM's written reviews are positive against 11% of BottleDrop's.
My WM ships an update every 5 weeks, BottleDrop every 2 months. The most recent releases landed on September 24, 2026 and September 21, 2026 respectively.
| Parameter | My WM | BottleDrop |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (73K ratings) — better | 2.3 (104 ratings) |
| Positive reviews | 16.9% of reviews — better | 10.7% of reviews |
| Number of ratings | 73K — better | 104 |
| Update frequency | Every 5 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13 | 13.0 |
| Further details — not scored | ||
| Size | 86 MB | 57 MB |
| Age rating | 4+ | 4+ |
| Developer | Waste Management, Inc. | Oregon Beverage Recycling Cooperative |
Customer experience
My WM
BottleDrop
User reviews
My WM
From 73K App Store ratingsWhat we love
- ⭐ Excellent customer service
- 📅 Full-featured and functional app
- 🚚 Reliable pickup service
Room to improve
- 🔒 Unreliable autopay and billing issues
- 🚫 Lack of communication and missed pickups
- 🤖 Buggy and unresponsive app
- 💰 Excessive and unexplained price hikes
BottleDrop
From 104 App Store ratingsWhat we love
- ✅ Balance tracking functionality works reliably
- 📍 Location finder helps users find drop-off points
- 🎯 Core service concept is useful and appreciated
- 📱 Improved UI in recent updates (June 2021 onwards)
- 🔐 QR code/barcode scanning feature when functioning
Room to improve
- 🚪 Frequent unexpected logouts requiring re-authentication
- 🔑 Persistent login failures and authentication errors
- 🌐 Chronic internet connectivity issues despite active connection
- 🐛 App crashes when accessing locations tab
- 💾 Missing or non-functional transfer buttons (Venmo/PayPal/bank)
Bugs and requests
My WM
Reported bugs
3 issues- App crashes when trying to view invoices
- Profile editing functionality not working
- Inconsistent information between app and website
Requested features
3 requests- Ability to report missed pickups directly in the app
- More transparent billing and pricing information
- Improved communication on service changes and delays
BottleDrop
Reported bugs
18 issues- Unexpected logout after period of inactivity
- Login failed errors despite correct credentials
- App won't progress past splash/start screen
- Crashes when accessing locations tab
- Internet connectivity error messages despite active connection
Show 13 moreShow fewer
- QR code unreadable by kiosk scanners
- Transfer buttons hidden behind other UI elements
- Venmo/PayPal transfer functionality non-functional
- Password expiration without notification
- Account recognition failures after logout
- Brightness settings not respecting system preferences
- App freezes during account activation
- Bag history not displaying or updating
- Virtual card not appearing in app despite website signup
- Force close required to restore functionality
- Deposits showing as pending indefinitely
- QR code positioning incompatible with larger phones
- Facial recognition not working despite activation
Requested features
11 requests- Dark mode for reduced eye strain in low light
- Biometric authentication (Face ID, Touch ID, PIN)
- Manual QR code entry option for unscanned bags
- Transaction history and detailed bag credit breakdown
- In-app bag and label ordering
Show 6 moreShow fewer
- Apple Wallet integration for digital card
- GPS-based location finder instead of manual entry
- Persistent login sessions to avoid constant re-authentication
- In-app cash withdrawal/transfer without kiosk visits
- Email notifications for password resets and account changes
- Account activity notifications
In-app purchases
My WM
No in-app purchases
BottleDrop
No in-app purchases
