My WM vs AAM All Access

The My WM mobile app makes it easy to manage accounts on the go. Getting started is easy and you can log in with your wm.com email and password. If you haven’t signed-up for a My WM online account yet you can complete first-time registration through the app. The My WM app allows you to: Manage Payments • Pay your bill • Enroll in autopay or paperless billing • View payment history • Cancel scheduled payments Keep Track of Pickups • View pickup schedule • Report a missed pickup • Request an extra pickup • View estimated pickup time • View holiday schedule and weather alerts Manage Your Service Account • Manage/link multiple accounts • Add/view payment methods • Contact customer support • Request a container repair Edit your My WM Profile • Edit profile settings • Update your communication preferences • Provide feedback • See alerts for Reschedules, Service Delays & General Info For Roll-Off Customers Only • Request a roll-off pickup • View roll-off history • Copy/resubmit pickup requests • Request a removal or relocation • View roll-off history • Edit or cancel a roll-off request For get help or if you have questions, contact WM directly at mywm@wm.com. Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.

Homeowner Access Includes: • Community Information, CC&Rs, Rules & Guidelines, Approved paint codes • Assessment balance & Pay online • CC&R compliance reporting, history and status • Architectural requests, history and status • Submitting Common Area maintenance requests with photos • Change of address • Useful community links • Pop-up notifications and alerts • Sign up for electronic statements • Association resident directory • Frequently Asked Questions • Digital copies of communication sent to you including statements, compliance letters, etc. • Colored indicator next to recently-updated community documents • Ability to create gate guest passes (for associations using our gate access solution) • Ability to purchase event tickets and sign of for fitness classes and reserve rooms (for associations using our lifestyle management solution) Board Member Access to: • Community financials • Community document archive • Community activities and tasks • Financial dashboard • Document sharing One more way AAM is Dedicated to Delivering Peace of Mind to the communities we serve.