My WM vs Dwell Secure

The My WM mobile app makes it easy to manage accounts on the go. Getting started is easy and you can log in with your wm.com email and password. If you haven’t signed-up for a My WM online account yet you can complete first-time registration through the app. The My WM app allows you to: Manage Payments • Pay your bill • Enroll in autopay or paperless billing • View payment history • Cancel scheduled payments Keep Track of Pickups • View pickup schedule • Report a missed pickup • Request an extra pickup • View estimated pickup time • View holiday schedule and weather alerts Manage Your Service Account • Manage/link multiple accounts • Add/view payment methods • Contact customer support • Request a container repair Edit your My WM Profile • Edit profile settings • Update your communication preferences • Provide feedback • See alerts for Reschedules, Service Delays & General Info For Roll-Off Customers Only • Request a roll-off pickup • View roll-off history • Copy/resubmit pickup requests • Request a removal or relocation • View roll-off history • Edit or cancel a roll-off request For get help or if you have questions, contact WM directly at mywm@wm.com. Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.

Dwell Secure — Home Documentation & Emergency Preparedness Born from a firefighter's firsthand experience with the chaos emergencies create, Dwell Secure helps homeowners, renters, and property managers document everything that matters about their property — so when something goes wrong, the information is already at your fingertips. Document Your Home's Vital Systems -------------------------------------- Capture detailed records of every service in your home — HVAC, plumbing, electrical, water heaters, appliances, and more. - Store locations, photos, make/model details, warranty dates, and notes - Record serial numbers and installation dates - Never scramble to find a shut-off valve location again - Upload floor plans and property maps - Annotate photos to pinpoint emergency shutoffs and key equipment - Create interactive maps showing service locations throughout your property Stay Ahead with Maintenance Tracking - Set up maintenance schedules with reminders - Track what's been done, what's coming due, and what's overdue - Keep everything organized in one place Share Access with the People Who Need It - Invite family members, partners, roommates, tenants, or property managers - Flexible permission levels — view, edit, or emergency-only access - Everyone gets the information they need to handle emergencies or routine upkeep Manage Any Property Type - Single-family homes, condos, apartments, and ADUs - Boats, RVs, and other mobile properties - Store operating instructions, maintenance reminders, and vendor contacts Property Health Checkup - Track your setup progress with a built-in health checkup - Get guided through documenting services, uploading photos, creating maps, and sharing access - Complete every step and share your achievement Keep Your Trusted Vendors Handy - Store contact details for every service provider - Link vendors directly to the services they maintain - When something breaks, know exactly who to call Emergency Guides & Special Needs - Create step-by-step emergency procedures - Document accessibility requirements, pets, and medical considerations - Ensure anyone with property access knows what to do and who to care for Your Data, Your Control - Two-factor authentication and flexible sharing permissions - Revoke access to shares at any time - Works offline on mobile devices so your information is always available