Comparison

MyLABlue vs BCBSM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyLABlue

Access your Louisiana Blue health insurance information easily and securely. Manage your benefits, track claims, estimate costs, and connect with support all in one convenient app.

Highlights
  • Secure messaging with support
  • Check prior-authorization status
  • Track claims, benefits, and deductibles
  • Estimate medical care costs
  • Share health information access
  • Find in-network providers
  • Download digital ID card
  • Upload health and fitness data
Features
Read full description

MyLABlue – Your Louisiana Blue health insurance information, Simplified Access your Louisiana Blue health insurance details faster and easier than ever with MyLABlue, powered by MyChart. Stay informed and in control of your health with one secure, convenient app. What You Can Do with MyLABlue: • Connect with Support: Send secure messages with a Louisiana Blue representative. • Check Prior-Authorizations: See where your requests stands and what’s next. • Track your activity: View claims, benefits and deductibles — all in one place. • Estimate Costs: Get upfront, personalized estimates for medical care. • Share Access: Instantly give family or caregivers access to your health info. • Find Providers: Search in-network doctors and download your digital ID card anytime. • Stay Healthy: Upload health and fitness data, including data from the Apple Health app. MyLABlue makes managing your care simple, secure and stress-free. Download MyLABlue today and take charge of your health coverage—anytime, anywhere.

About

BCBSM

Access your health plan benefits, view your virtual ID card, find in-network providers, and explore covered services. Get virtual care, review claims, and manage payments. Compare provider quality and drug prices for informed healthcare decisions.

Highlights
  • Virtual ID card
  • Find doctors and hospitals
  • View plan balances
  • Virtual care and nurse line
  • Review claims and EOBs
  • Provider quality ratings
  • Drug price lookup
Features
Currently charting
Read full description

Thanks for making us #1 Blue Cross Blue Shield of Michigan ranked highest in Member Satisfaction among Commercial and Medicare Advantage health plans in Michigan. Commercial members also rated us highest in Trust, Digital Channels and Helping Save Time or Money. For 2026 J.D. Power award information, visit jdpower.com/awards. Enjoy convenient access on the go: • View your member ID card and add it to your digital wallet • Find in network doctors and hospitals • See covered services and plan balances (deductible, out of pocket, etc.) • Get virtual care with our 24 hour nurse line and telehealth options • Review claims and EOBs • Make bill payments (for non employer coverage) • Compare provider quality ratings and estimated procedure costs • Check your HSA/FSA balances via HealthEquity • Choose and view your Primary Care Physician • Look up prescription drug prices and coverage rules • Complete health assessments and explore wellness tools This app supports most Blue Cross plans except: • FEP members with a PPO plan • MESSA members • Blue Cross Complete (Medicaid) members Permissions Wi-Fi connection This access allows the BCBSM app to check for an active internet connection, which allows the app to function correctly. Photos and other media We use this access to deliver PDFs to you and to display your virtual ID card. BCBSM will not access or use your pictures or saved files for any other reason. Questions about the app? Please visit bcbsm.com/app © 1996-2026 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross Blue Shield Association. We provide health insurance in Michigan. State and Federal Privacy laws prohibit unauthorized access to Member’s private information. Individuals attempting unauthorized access will be prosecuted.

Screenshots

MyLABlue4 screens
BCBSM4 screens

Verdict

The call

The clearest difference is rating: BCBSM at 4.7 against MyLABlue's 4.0. BCBSM also leads on ratings volume (80K vs 345) and chart position (#38 vs unranked). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

BCBSM holds the better App Store score, 4.7 against 4.0. That said, the two scores are not equally well evidenced: BCBSM has 80K ratings behind it against 345, so its average is the more settled of the two. Written reviews point the same way: 24% of MyLABlue's written reviews are positive against 29% of BCBSM's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on October 20, 2026 and October 22, 2026 respectively.

Scorecard4 real differences · 7 level
MyLABlue versus BCBSM: the parameters behind the verdict, then further details
ParameterMyLABlueBCBSM
PriceFreeFree
Rating4.0 (345 ratings)4.7 (80K ratings) — better
Positive reviews23.8% of reviews29.2% of reviews — better
Number of ratings34580K — better
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#38 — better
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS18.015.0 — better
Further details — not scored
Size165 MB66 MB
Age rating17+17+
DeveloperBlue Cross and Blue Shield of LouisianaBlue Cross and Blue Shield of Michigan

Customer experience

MyLABlue

All ratings342 ratings
Positive71.9%
Neutral7.3%
Negative20.8%
Written reviews105 reviews
Positive23.8%
Neutral4.8%
Negative71.4%

BCBSM

All ratings80,068 ratings
Positive93.2%
Neutral2.4%
Negative4.5%
Written reviews267 reviews
Positive29.2%
Neutral6.7%
Negative64.0%

Bugs and requests

MyLABlue

Not enough reviews yet to summarise bugs or requests.

BCBSM

Reported bugs

3 issues
  • Login process often fails or locks users out
  • Claims and deductible information not always accurate
  • App redirects to external website instead of handling in-app

Requested features

3 requests
  • Add insurance card to Apple Wallet
  • Improve search functionality for finding in-network providers
  • Provide more self-service options to avoid phone calls

In-app purchases

None

MyLABlue

No in-app purchases

None

BCBSM

No in-app purchases

Questions

Is MyLABlue free?
MyLABlue is free to download, with no in-app purchases.
Is BCBSM free?
BCBSM is free to download, with no in-app purchases.
Which has better reviews, MyLABlue or BCBSM?
BCBSM is rated higher. MyLABlue averages 4.0 out of 5 from 345 ratings, while BCBSM averages 4.7 from 80K ratings.
Do MyLABlue or BCBSM have ads?
Neither MyLABlue nor BCBSM shows ads.
Which is updated more often, MyLABlue or BCBSM?
MyLABlue ships an update monthly, and BCBSM monthly. Most recently, MyLABlue was updated on October 20, 2026 and BCBSM on October 22, 2026.

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