Comparison

Hubdoc vs my

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Hubdoc

Easily capture and store bills, receipts, and invoices on the go. Key data is automatically extracted and synced to accounting software for streamlined payment processing and reconciliation. Reduce manual data entry and paper clutter to focus on running your business.

Highlights
  • Capture bills and receipts with your phone
  • Automatic data extraction (supplier, amount, date)
  • Digital filing cabinet for documents
  • Syncs with QuickBooks Online and Xero
  • One-click payment processing integration
Features
Read full description

Get copies of documents and key data stored into Xero and QuickBooks Online automatically. Perfect when you’re on the go, at a job site or at the office, the Hubdoc mobile app makes it easy to capture and store your bills, receipts and invoices. Once everything is in Hubdoc, the key data is extracted and seamlessly synced to QuickBooks Online, Xero, and BILL for one-click payment processing, reconciliation and audit-proofing. With Hubdoc, you can spend less time managing paper documents and doing admin, and more time running your business. Key features of the mobile app: Capture Snap a photo of your bill or receipt, automatically sharing it with your accountant, bookkeeper or teammates. Extract Hubdoc will extract the supplier’s name, amount, invoice number and due date, so you can say goodbye to data entry. Store The document will be filed automatically in a digital filing cabinet, which means you can toss the paper copy.

About

my

Manage your employee benefits seamlessly online. Submit claims, track balances, view coverage, and access your digital benefits card. Connect to virtual medical services and explore additional coverage options.

Highlights
  • Submit paperless claims
  • Set up direct deposit
  • Track benefits usage and balances
  • View coverage details
  • Access digital benefits card
  • Connect to virtual medical services
  • Add personal coverage options
Features
Read full description

Easily access your employee benefits online with the my-benefits app. • Submit paperless claims for you and your dependents directly from your smartphone or tablet. • Set up direct deposit for faster reimbursement. • Track your benefits usage and spending account balances. • View coverage details and know when you’re next eligible for services. • Access your benefits card and save a digital copy to your virtual wallet. • Connect to the virtual medical services and wellness resources included in your plan. • Access Personal Benefits to add coverage where and when you need it, including unique travel insurance options, Critical Illness insurance, and more, all in the same app. Make the most of your employee benefits plan today. my-benefits is exclusive to individuals covered by group plans administered by Johnston Group Inc.

Screenshots

Hubdoc4 screens
my4 screens

Verdict

The call

The clearest difference is review sentiment: my at 80% against Hubdoc's 6%. my also leads on rating (4.8 vs 2.2) and monetization model (free vs ad-supported). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

my holds the better App Store score, 4.8 against 2.2. Both are backed by a comparable volume of ratings — 13 and 14 respectively. Written reviews point the same way: 6% of Hubdoc's written reviews are positive against 80% of my's.

UpkeepUpdate frequency

Hubdoc ships an update monthly, my every 3 weeks. The most recent releases landed on September 25, 2026 and September 24, 2026 respectively.

Scorecard3 real differences · 7 level
Hubdoc versus my: the parameters behind the verdict, then further details
ParameterHubdocmy
PriceFreeFree
Rating2.2 (13 ratings)4.8 (14 ratings) — better
Positive reviews6.0% of reviews80.4% of reviews — better
Number of ratings1314 — better
Update frequencyMonthlyEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.0 — better15.1
Further details — not scored
Size18 MB68 MB
Age rating4+12+
DeveloperXero LtdJohnston Group Inc.

Customer experience

Hubdoc

All ratings13 ratings
Positive23.1%
Neutral7.7%
Negative69.2%
Written reviews218 reviews
Positive6.0%
Neutral5.5%
Negative88.5%

my

All ratings14 ratings
Positive92.9%
Neutral7.1%
Negative0.0%
Written reviews219 reviews
Positive80.4%
Neutral5.0%
Negative14.6%

User reviews

Hubdoc

From 13 App Store ratings

What we love

  • 🚀 Easy to capture receipts
  • 📁 Seamless integration with Xero
  • 💻 Works well on desktop

Room to improve

  • 🔒 Frequent log-outs and re-authentication required
  • 🐛 Buggy and unreliable uploads
  • 📱 Poor mobile app experience
  • 🕰️ Slow and unresponsive

my

From 14 App Store ratings

What we love

  • 👍 Extremely user-friendly and intuitive interface
  • 🚀 Fast and efficient claim submission process
  • 💰 Quick reimbursement and payment processing
  • 📱 Easy navigation and straightforward design
  • ✅ Simple practitioner/provider lookup after initial setup

Room to improve

  • 🐛 Frequent bugs and glitches in recent updates
  • 📸 Persistent issues with photo/camera attachment functionality
  • ⏱️ Slow image upload and loading times
  • 🔐 Login and account access problems
  • ❌ Dropdown menus not functioning properly

Bugs and requests

Hubdoc

Reported bugs

3 issues
  • Incompatible with latest iPhone models
  • Crashes and freezes on launch
  • Fails to upload receipts consistently

Requested features

3 requests
  • Add ability to edit/annotate receipts
  • Implement Face ID/Touch ID login
  • Improve mobile UI and functionality

my

Reported bugs

10 issues
  • Camera and photo library fail to load during claim submission
  • Password change screen stuck/unresponsive
  • Dropdown menus not working in mobile app
  • Manual text input fields disabled in claim forms
  • App crashes with 'null is not an object' error message
Show 5 more
  • File attachment failures requiring multiple resubmissions
  • Chat icon changed to logout icon, removing in-app support access
  • Claims flagged and rejected repeatedly for same user
  • Slow or failed image uploads
  • App freezes and logs out mid-submission

Requested features

9 requests
  • Dark mode support for app icons
  • Direct billing option with providers
  • Ability to add comments during claim submission
  • Photo review/preview before final submission
  • Improved French translation and localization
Show 4 more
  • Live chat support accessibility
  • Automatic provider addition after verification
  • Receipt visibility after claim submission
  • Extended coverage for glasses/vision care

In-app purchases

None

Hubdoc

No in-app purchases

None

my

No in-app purchases

Questions

Is Hubdoc free?
Hubdoc is free to download, with no in-app purchases.
Is my free?
my is free to download, with no in-app purchases.
Which has better reviews, Hubdoc or my?
my is rated higher. Hubdoc averages 2.2 out of 5 from 13 ratings, while my averages 4.8 from 14 ratings.
Do Hubdoc or my have ads?
Neither Hubdoc nor my shows ads.
Which is updated more often, Hubdoc or my?
Hubdoc ships an update monthly, and my every 3 weeks. Most recently, Hubdoc was updated on September 25, 2026 and my on September 24, 2026.

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