Hubdoc vs my
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hubdoc
Easily capture and store bills, receipts, and invoices on the go. Key data is automatically extracted and synced to accounting software for streamlined payment processing and reconciliation. Reduce manual data entry and paper clutter to focus on running your business.
- Capture bills and receipts with your phone
- Automatic data extraction (supplier, amount, date)
- Digital filing cabinet for documents
- Syncs with QuickBooks Online and Xero
- One-click payment processing integration
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Get copies of documents and key data stored into Xero and QuickBooks Online automatically. Perfect when you’re on the go, at a job site or at the office, the Hubdoc mobile app makes it easy to capture and store your bills, receipts and invoices. Once everything is in Hubdoc, the key data is extracted and seamlessly synced to QuickBooks Online, Xero, and BILL for one-click payment processing, reconciliation and audit-proofing. With Hubdoc, you can spend less time managing paper documents and doing admin, and more time running your business. Key features of the mobile app: Capture Snap a photo of your bill or receipt, automatically sharing it with your accountant, bookkeeper or teammates. Extract Hubdoc will extract the supplier’s name, amount, invoice number and due date, so you can say goodbye to data entry. Store The document will be filed automatically in a digital filing cabinet, which means you can toss the paper copy.
my
Manage your employee benefits seamlessly online. Submit claims, track balances, view coverage, and access your digital benefits card. Connect to virtual medical services and explore additional coverage options.
- Submit paperless claims
- Set up direct deposit
- Track benefits usage and balances
- View coverage details
- Access digital benefits card
- Connect to virtual medical services
- Add personal coverage options
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Easily access your employee benefits online with the my-benefits app. • Submit paperless claims for you and your dependents directly from your smartphone or tablet. • Set up direct deposit for faster reimbursement. • Track your benefits usage and spending account balances. • View coverage details and know when you’re next eligible for services. • Access your benefits card and save a digital copy to your virtual wallet. • Connect to the virtual medical services and wellness resources included in your plan. • Access Personal Benefits to add coverage where and when you need it, including unique travel insurance options, Critical Illness insurance, and more, all in the same app. Make the most of your employee benefits plan today. my-benefits is exclusive to individuals covered by group plans administered by Johnston Group Inc.
Screenshots
Verdict
The clearest difference is review sentiment: my at 80% against Hubdoc's 6%. my also leads on rating (4.8 vs 2.2) and monetization model (free vs ad-supported). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
my holds the better App Store score, 4.8 against 2.2. Both are backed by a comparable volume of ratings — 13 and 14 respectively. Written reviews point the same way: 6% of Hubdoc's written reviews are positive against 80% of my's.
Hubdoc ships an update monthly, my every 3 weeks. The most recent releases landed on September 25, 2026 and September 24, 2026 respectively.
| Parameter | Hubdoc | my |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (13 ratings) | 4.8 (14 ratings) — better |
| Positive reviews | 6.0% of reviews | 80.4% of reviews — better |
| Number of ratings | 13 | 14 — better |
| Update frequency | Monthly | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 18 MB | 68 MB |
| Age rating | 4+ | 12+ |
| Developer | Xero Ltd | Johnston Group Inc. |
Customer experience
Hubdoc
my
User reviews
Hubdoc
From 13 App Store ratingsWhat we love
- 🚀 Easy to capture receipts
- 📁 Seamless integration with Xero
- 💻 Works well on desktop
Room to improve
- 🔒 Frequent log-outs and re-authentication required
- 🐛 Buggy and unreliable uploads
- 📱 Poor mobile app experience
- 🕰️ Slow and unresponsive
my
From 14 App Store ratingsWhat we love
- 👍 Extremely user-friendly and intuitive interface
- 🚀 Fast and efficient claim submission process
- 💰 Quick reimbursement and payment processing
- 📱 Easy navigation and straightforward design
- ✅ Simple practitioner/provider lookup after initial setup
Room to improve
- 🐛 Frequent bugs and glitches in recent updates
- 📸 Persistent issues with photo/camera attachment functionality
- ⏱️ Slow image upload and loading times
- 🔐 Login and account access problems
- ❌ Dropdown menus not functioning properly
Bugs and requests
Hubdoc
Reported bugs
3 issues- Incompatible with latest iPhone models
- Crashes and freezes on launch
- Fails to upload receipts consistently
Requested features
3 requests- Add ability to edit/annotate receipts
- Implement Face ID/Touch ID login
- Improve mobile UI and functionality
my
Reported bugs
10 issues- Camera and photo library fail to load during claim submission
- Password change screen stuck/unresponsive
- Dropdown menus not working in mobile app
- Manual text input fields disabled in claim forms
- App crashes with 'null is not an object' error message
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- File attachment failures requiring multiple resubmissions
- Chat icon changed to logout icon, removing in-app support access
- Claims flagged and rejected repeatedly for same user
- Slow or failed image uploads
- App freezes and logs out mid-submission
Requested features
9 requests- Dark mode support for app icons
- Direct billing option with providers
- Ability to add comments during claim submission
- Photo review/preview before final submission
- Improved French translation and localization
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- Live chat support accessibility
- Automatic provider addition after verification
- Receipt visibility after claim submission
- Extended coverage for glasses/vision care
In-app purchases
Hubdoc
No in-app purchases
my
No in-app purchases









