Comparison

Amex MENA vs EI +

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Amex MENA

Manage your American Express account on the go with this mobile application. Track spending, view transactions, pay bills, and discover exclusive offers. Apply for cards, set spending goals, and earn rewards points.

Highlights
  • Digital card applications
  • Transaction tracking
  • Spending timeline by category
  • Supplementary card management
  • Card PIN management
  • Membership Rewards points
  • Exclusive local and online offers
Features
Read full description

The official Amex (Middle East) B.S.C. Mobile app allows you to access your account from anywhere, safely and securely. Track spend, find offers, pay your bill and enjoy many more features in the Amex MENA app. تطبيق Amex MENA الآن متاح باللغة العربية Benefits and features: - Apply digitally through the app for your Amex Card in the UAE - Choose to navigate in your preferred language, Arabic or English - Instant view of your transactions - View your Spending Timeline and track your spends by categories - Apply for Supplementary Cards for Family and manage with ease - Set up, view or unblock your Card PIN Explore rewards and benefits: - We reward your loyalty, by earning Membership Rewards® points on all your spend. Set up goals within the app to get the things you want, with points that never expire - Access to hundreds of local and online offers on shopping, entertainment, dining and wellness - Book your next trip with American Express, easily submit Concierge travel or lifestyle requests, whenever and wherever you are - Refer your friends and earn rewards when they get approved for a Card The Amex MENA app is for Personal and Corporate Cards issued by American Express Middle East. If your Card is not issued by American Express Middle East, then you will not be able to log-in to the Amex MENA app. All access to the app is subject to and governed by American Express Middle East End User License Agreement.

About

EI +

This mobile banking application offers advanced technology and an improved user experience for both new and existing clients. It provides a streamlined way to manage your finances on the go.

Highlights
  • Advanced technology integration
  • Enhanced user experience
  • Manage finances on the go
  • For existing and new clients
Features
Read full description

Emirates Islamic's newest mobile banking offering brings the latest in technology, and enhanced user experience to our existing and new clients.

Screenshots

Amex MENA4 screens
EI +4 screens

Verdict

The call

The clearest difference is rating: EI + at 4.7 against Amex MENA's 2.4. EI + also leads on review sentiment (55% vs 15%) and ratings volume (4.6K vs 100). Amex MENA's advantage is monetization model (free vs ad-supported) and device support (3 vs 1). On price, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

EI + holds the better App Store score, 4.7 against 2.4. That said, the two scores are not equally well evidenced: EI + has 4.6K ratings behind it against 100, so its average is the more settled of the two. Written reviews point the same way: 15% of Amex MENA's written reviews are positive against 55% of EI +'s.

UpkeepUpdate frequency

Amex MENA ships an update every 6 weeks, EI + every 10 days. The most recent releases landed on October 8, 2026 and October 14, 2026 respectively.

Scorecard7 real differences · 3 level
Amex MENA versus EI +: the parameters behind the verdict, then further details
ParameterAmex MENAEI +
PriceFreeFree
Rating2.4 (100 ratings)4.7 (4.6K ratings) — better
Positive reviews14.6% of reviews55.4% of reviews — better
Number of ratings1004.6K — better
Update frequencyEvery 6 weeksEvery 10 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS13.0 — better16.0
Further details — not scored
Size203 MB685 MB
Age rating9+4+
DeveloperAMEX (MIDDLE EAST) B.S.C. (C)Emirates Islamic Bank P.J.S.C

Customer experience

Amex MENA

All ratings100 ratings
Positive33.0%
Neutral4.0%
Negative63.0%
Written reviews89 reviews
Positive14.6%
Neutral2.2%
Negative83.1%

EI +

All ratings4,550 ratings
Positive92.4%
Neutral1.8%
Negative5.8%
Written reviews242 reviews
Positive55.4%
Neutral3.7%
Negative40.9%

User reviews

Amex MENA

From 100 App Store ratings

What we love

  • 👍 Covers all features (mentioned once)
  • 👍 User friendly (mentioned once)
  • 👍 Great UI (mentioned once)
  • 👍 Simple to use (mentioned once)
  • 👍 Extremely functional (mentioned once)

Room to improve

  • 👎 Extremely outdated app
  • 👎 App is barely working
  • 👎 Inability to book travel services
  • 👎 App is way behind competition
  • 👎 Login does not work

EI +

From 4.6K App Store ratings

What we love

  • 🚀 Excellent
  • 🚀 Easy to use
  • 🚀 Secure and easy access
  • 🚀 Impressive UI/UX and features
  • 🚀 Instant transfer to mobile

Room to improve

  • 🐛 Doesn't work, app crashes
  • 🐛 Impossible to reach customer support
  • 🐛 Unfriendly app, confusing, and not user-friendly
  • 🐛 Terrible app, doesn't function properly
  • 🐛 Complicated to use, not user-friendly

Bugs and requests

Amex MENA

Reported bugs

95 issues
  • Won't allow update
  • Barely working
  • Login does not work
  • App stopped working
  • Technical issues
Show 90 more
  • Non-functional
  • Buggy
  • Acts like browser while using app
  • Unstable
  • Poorly designed
  • Confusing interface
  • Slow interface
  • Full of bugs
  • Nothing works smoothly
  • App crashes during application process
  • Card scan not working
  • App crashes all the time
  • Offers page doesn't load
  • App keeps spinning for offers
  • App gets stuck
  • App blocked in Nigeria
  • Disconnecting during live chat
  • Not compatible with iOS 17
  • Instant crash loop after scanning ID
  • Login works 1/20 times
  • App not working after latest update
  • Full of bugs, low response
  • Loading on every command
  • Application not working
  • Scanning option for old Emirates ID
  • Fix your bugs
  • Not working after last update
  • App crashes
  • Login issues
  • App is slow
  • App is very slow
  • App freezes
  • App is not working
  • App hangs at welcome screen
  • App not optimized for iOS 8.1
  • App not optimized for iOS 8
  • App not optimized for iPhone X
  • App not optimized for iPhone plus
  • Fingerprint option not switched to Face ID
  • App is slow, clunky
  • App not designed for iPhone 6 and 6s screens
  • App freezes on transaction details
  • App not compatible with iOS 13
  • App is old and buggy
  • App looks obsolete
  • App is slow and unresponsive
  • Connection to server is lost
  • App looks like iOS 5
  • Doesn't let you fill boxes on forms
  • Payment terminal does not open
  • App needs to be faster
  • App looks like iOS 8 App
  • App doesn't support iPad screen
  • App uses Face ID to log in but logs in again after logout
  • App is old and needs a facelift
  • App doesn't respond quickly
  • App is slow sometimes
  • App needs to be faster
  • App is slow
  • App is not responsive
  • App is old
  • App is very old fashion
  • App needs a facelift
  • App is dated
  • App is buggy
  • App needs a total makeover
  • App looks 1000 years old
  • App looks like iOS 5
  • App looks like an elementary school project
  • App is 1000 years old
  • App is slow and unresponsive
  • App is buggy
  • App looks dated
  • App is not native iOS
  • App design and functionality very poor
  • App is below par
  • App looks like iOS 5
  • App needs to fix bugs
  • App is very slow
  • App does not log in
  • App needs to be up to date
  • App is old
  • App is slow
  • App is not responsive
  • App is slow
  • App is not responsive
  • App not optimized for iPhone X
  • App not optimized for iPhone plus
  • App is slow, clunky
  • App not designed for iPhone 6 and 6s screens

Requested features

24 requests
  • Allow booking travel services
  • Add Apple Pay and Google Pay support
  • More offers and services online
  • More merchants accepting payment online
  • Improve search engine and sort options for offers
Show 19 more
  • Improve user interface and easy access
  • Add manual option for ID scanning
  • Add Arabic language support
  • Add features like QR code payment
  • Allow selection of any amount for supplement card monthly limit
  • Add unlock blocked cards feature
  • Add redeem points feature
  • Improve UI and refresh functionality
  • Add Qpay (Qatar) payment option
  • Design for iPhone 6 and 6s screens
  • Update to match latest iPhone screen sizes
  • Support for iPhone X and newer iPhones
  • Implement Face ID instead of fingerprint
  • Support for big screen iPads
  • Improve supplementary card form
  • Add dark mode
  • Add advanced analytics dashboard
  • Support for Saudi Arabia accounts
  • Support for AMEX Saudi Arabia

EI +

Reported bugs

5 issues
  • Credit card balance and transactions not updating
  • Can't access credit card details
  • Lost all beneficiary accounts and historical data
  • Unable to transfer money, international transfers not working
  • Forced to re-enter all account details and beneficiaries

Requested features

5 requests
  • Increase credit card limit
  • Provide a link to relationship manager
  • Add more communication options
  • Improve customer service and response time
  • Restore old app features and functionality

In-app purchases

None

Amex MENA

No in-app purchases

None

EI +

No in-app purchases

Questions

Is Amex MENA free?
Amex MENA is free to download, with no in-app purchases.
Is EI + free?
EI + is free to download, with no in-app purchases.
Which has better reviews, Amex MENA or EI +?
EI + is rated higher. Amex MENA averages 2.4 out of 5 from 100 ratings, while EI + averages 4.7 from 4.6K ratings.
Do Amex MENA or EI + have ads?
Neither Amex MENA nor EI + shows ads.
Which is updated more often, Amex MENA or EI +?
Amex MENA ships an update every 6 weeks, and EI + every 10 days. Most recently, Amex MENA was updated on October 8, 2026 and EI + on October 14, 2026.

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