Comparison

PSE vs Cushman Resident

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PSE

Manage your utility account and stay informed about power outages. Check your balance, make payments, and report outages with ease. Get real-time restoration updates and customize notifications.

Highlights
  • Check account balance
  • Make bill payments
  • Report power outages
  • Track outage restoration times
  • Manage personal preferences
  • Start, stop, or move service
Features
Read full description

The PSE app provides easy access to your account when you're on the go. Check your balance and make a payment with just one click. Track & report power outages in your neighborhood and check on restoration times, all in the palm of your hand. Manage your account: • Review your account balance, prior month’s charges and pay your bill • Use and securely save your preferred payment method – eCheck, debit, credit, PayPal or Venmo • Manage personal preferences - select your desired bill due date or enroll in paperless billing • Change or update your account security, including password and security questions • Start, stop or move your residential service Stay informed about outages: • View outage status on the map, searching by address, city or ZIP code • Easily report an outage • Set your preferences to receive outage notifications by email, text or phone

About

Cushman Resident

Manage your apartment information and services easily from anywhere. Securely update your profile, view and pay your account balance, and submit maintenance requests with detailed information. Track the progress of your requests and access account activity seamlessly.

Highlights
  • Secure account management
  • Submit maintenance requests with photos/voice memos
  • Track maintenance request progress
  • View account balance and activity
  • Secure rent payment
  • Profile updates
Features
Read full description

The FREE Cushman & Wakefield Resident App is available to those with a current Cushman & Wakefield Resident account. Optimized for iPhone and iPod touch, the Cushman & Wakefield Resident App allows you to manage your apartment information and services with a few simple touches. Log in securely from anywhere and update your profile, view and pay your account balance, or submit maintenance requests. The Cushman & Wakefield Resident App features: - Securely manage your existing Cushman & Wakefield Resident Services account from anywhere 24/7 - Submit maintenance requests with detailed information such as photos and (or) a 2 minute voice memo of the issue - Track progress of existing maintenance requests - View your current account balance, account activity and monthly charges - Secure rent payment (if available at your community) - Advanced encryption technology prevents unauthorized access and enables secure data transmission - Seamless integration with Cushman & Wakefield Resident Services

Screenshots

PSE3 screens
Cushman Resident4 screens

Verdict

The call

The clearest difference is review sentiment: Cushman Resident at 76% against PSE's 14%. Cushman Resident also leads on rating (4.7 vs 3.4) and ratings volume (2.1K vs 21). PSE's advantage is update cadence (every 3 months vs every 9 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Cushman Resident holds the better App Store score, 4.7 against 3.4. That said, the two scores are not equally well evidenced: Cushman Resident has 2.1K ratings behind it against 21, so its average is the more settled of the two. Written reviews point the same way: 14% of PSE's written reviews are positive against 76% of Cushman Resident's.

UpkeepUpdate frequency

PSE ships an update every 3 months, Cushman Resident every 9 months. The most recent releases landed on November 6, 2026 and November 9, 2026 respectively.

Scorecard5 real differences · 5 level
PSE versus Cushman Resident: the parameters behind the verdict, then further details
ParameterPSECushman Resident
PriceFreeFree
Rating3.4 (21 ratings)4.7 (2.1K ratings) — better
Positive reviews13.9% of reviews76.1% of reviews — better
Number of ratings212.1K — better
Update frequencyEvery 3 months — betterEvery 9 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.012.0 — better
Further details — not scored
Size229 MB66 MB
Age rating4+4+
DeveloperPuget Sound EnergyYardi Systems, Inc.

Customer experience

PSE

All ratings14 ratings
Positive71.4%
Neutral7.1%
Negative21.4%
Written reviews173 reviews
Positive13.9%
Neutral5.8%
Negative80.3%

Cushman Resident

All ratings2,031 ratings
Positive93.7%
Neutral3.5%
Negative2.8%
Written reviews71 reviews
Positive76.1%
Neutral4.2%
Negative19.7%

User reviews

PSE

From 21 App Store ratings

What we love

  • 🚀 Convenient for tracking outages
  • 💡 Helpful outage map feature
  • 👍 Easy to use for bill payment

Room to improve

  • 🐛 Frequent login issues and crashes
  • 🔍 Inaccurate or missing outage information
  • 📵 Unreliable during power outages
  • 💤 App becomes unusable after updates

Cushman Resident

From 2.1K App Store ratings

What we love

  • 🚀 Fast & Easy
  • 👍 Happy
  • 👍 It's very helpful
  • 👍 Payment
  • 👍 Functional

Room to improve

  • 🐛 Don't even bother putting one in….
  • 🐛 Sometimes it takes my payments, sometimes it doesn't.
  • 🐛 Don't like this!
  • 🐛 Horrible
  • 🐛 This app doesn't really work

Bugs and requests

PSE

Reported bugs

3 issues
  • App freezes when trying to log in
  • Outage map does not show current outages
  • Keeps logging users out unexpectedly

Requested features

3 requests
  • Support for Apple Pay and digital wallets
  • Ability to schedule future bill payments
  • Improved outage status updates and ETAs

Cushman Resident

Reported bugs

3 issues
  • Maintenance requests are not addressed
  • Payments not processing properly
  • App not working for some users

Requested features

2 requests
  • Work orders should be editable or cancelable
  • Payment history and invoices should be displayed

In-app purchases

None

PSE

No in-app purchases

None

Cushman Resident

No in-app purchases

Questions

Is PSE free?
PSE is free to download, with no in-app purchases.
Is Cushman Resident free?
Cushman Resident is free to download, with no in-app purchases.
Which has better reviews, PSE or Cushman Resident?
Cushman Resident is rated higher. PSE averages 3.4 out of 5 from 21 ratings, while Cushman Resident averages 4.7 from 2.1K ratings.
Do PSE or Cushman Resident have ads?
Neither PSE nor Cushman Resident shows ads.
Which is updated more often, PSE or Cushman Resident?
PSE ships an update every 3 months, and Cushman Resident every 9 months. Most recently, PSE was updated on November 6, 2026 and Cushman Resident on November 9, 2026.

Other comparisons