PSE vs TacomaFIRST 311

The PSE app provides easy access to your account when you're on the go. Check your balance and make a payment with just one click. Track & report power outages in your neighborhood and check on restoration times, all in the palm of your hand. Manage your account: • Review your account balance, prior month’s charges and pay your bill • Use and securely save your preferred payment method – eCheck, debit, credit, PayPal or Venmo • Manage personal preferences - select your desired bill due date or enroll in paperless billing • Change or update your account security, including password and security questions • Start, stop or move your residential service Stay informed about outages: • View outage status on the map, searching by address, city or ZIP code • Easily report an outage • Set your preferences to receive outage notifications by email, text or phone

The TacomaFIRST 311 app offers the Tacoma, Washington community with quick and easy mobile access to the City of Tacoma's non-emergency services. It allows for the convenient submission, handling and tracking of service requests, offers a more dynamic user interface, and includes the added convenience of enhanced location features.