Comparison

Phone.com vs UniTel Voice

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Phone.com

Transform your smartphone into a dedicated business line. Manage calls, voicemails, and texts from any of your business numbers, all within a single app. Stay connected and responsive with features like visual voicemail and call blocking.

Highlights
  • Business phone calls over data/Wi-Fi
  • Visual voicemail with transcription
  • Send/receive SMS with business numbers
  • Block unwanted calls
  • Group messaging
  • Scheduled and auto-response messages
Features
Read full description

Turn your mobile phone into a business phone. Enable your smartphone to access, manage, and become your Phone.com account. Just sign up for the Phone.com service and download Phone.com for iOS, and you’ll be connected 24/7. Phone.com for iOS brings all your cloud communication features together with the added benefit of making calls over your carrier network or using data coverage or Wi-Fi. Convenient Calling Over Data and Wi-Fi: With Phone.com mobile apps, you can make calls anywhere in the world using your 3G/4G data or Wi-Fi connection. Or connect to Wi-Fi and turn your device into a powerful desk phone, then never worry about having enough minutes or cell coverage again. Better Visual Voicemail: Your business voicemail, all in one place. Separate your business and personal messages, and respond with a call, SMS, or even a fax! Choose a plan with Phone.com’s transcription service, and you’ll be able to read each voicemail within the app or in your email. Text Using Any Phone.com Number: Send and receive SMS messages using any of your business phone numbers. Maintain your own work inbox, separate from your personal messages, and use group messaging to collaborate with colleagues on just about anything. You can even schedule messages to be sent at a later date and auto-respond to incoming calls and messages. Block Unwanted Calls: Robocalls and telemarketers eat into your valuable time, block nuisance callers with a click. Modern workers need to be agile, connected, and responsive. With Phone.com for iOS, you’ll never miss a business call or text, no matter where you are.

About

UniTel Voice

This app provides a virtual phone system for entrepreneurs and small businesses. It offers a dedicated business number, call management features, and voicemail, allowing users to separate personal and professional communications and operate their business from any location.

Highlights
  • Local or toll-free business number
  • Separate personal and business calls
  • Make calls showing business number
  • Check business voicemail
  • Send & receive fax messages
  • 3-way conference calling
Read full description

Run your business from anywhere with Unitel Voice, the business number and virtual phone system app designed for entrepreneurs, startups, and small business owners. Get a local or toll-free business number on your mobile device and access all the features of a professional phone system — simple, affordable, and backed by free, personal, USA-based support. Features: * Separate personal calls from business calls * Answer calls on your business line * Make calls showing your business number * Call fellow employees on their extension * Transfer callers to fellow employees * Check business voicemail messages * View contacts, call logs & history * Send & receive fax messages * Use 3-way conference calling * Manage your phone system’s features FAQs: 1. What is Unitel Voice? Unitel Voice is the business builder’s phone system — a complete virtual phone system you can manage from your computer or smartphone without any IT help. You get a local or toll-free business number, call routing, voicemail, and extensions so you can handle business calls like a pro. Whether you’re working from your home office, a coworking space, or your car, Unitel Voice keeps you connected and sounding professional. It’s easy to set up, simple to use, and backed by real U.S.-based support whenever you need help. No contracts, no commitments — just the tools you need to grow your business from anywhere. 2. How is Unitel Voice different than other business number & phone system apps? Unitel Voice isn’t built for big corporations with IT departments and endless budgets. It’s built for business builders — entrepreneurs who need something they can set up themselves, use from anywhere, and rely on to sound professional. There’s no complicated setup. No hardware to install. No contracts to lock you in. Just a local or toll-free number, easy call routing, and all the features you need to run your business on your terms. And if you ever need help? You get live, one-on-one support from a real person based right here in the U.S. That’s what sets Unitel Voice apart. It’s not just a phone system, it’s your business line, your customer experience, and your connection to growth. 3. How do I log in to the app? To log in, first create your employee extension. Then use your extension’s login credentials to sign in. (Note: your admin login created at signup will not work in the app.) 4. How do I ensure high call quality? For the best experience, use a strong Wi-Fi connection. If Wi-Fi isn’t available, the app uses your cellular data. Like all VoIP apps, weak Wi-Fi or poor data signal can affect call quality. 5. Is the Unitel Voice app free? Yes. The app is included free with all Unitel Voice business phone system plans. 6. Do I have to use the Unitel Voice mobile app? No. Unitel Voice can forward calls to any phone number or device (even landlines and old-school cell phones). We also offer the Unitel Voice Office plan for softphones and IP desk phones. 7. How does this app help my business? It gives you full access to your business phone system anywhere, turning your personal smartphone into your office phone — complete with the professional features of a desk phone. 8. Can everyone on my team use this app? Yes. Every user with their own employee extension can access and use the app to manage business calls. With Unitel Voice, each user has their own extension.

Screenshots

Phone.com4 screens
UniTel Voice3 screens

Verdict

The call

The clearest difference is review sentiment: UniTel Voice at 81% against Phone.com's 16%. Phone.com's advantage is rating (4.5 vs 3.9) and ratings volume (261 vs 39). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Phone.com holds the better App Store score, 4.5 against 3.9. That said, the two scores are not equally well evidenced: Phone.com has 261 ratings behind it against 39, so its average is the more settled of the two. Written reviews complicate that: 16% of Phone.com's written reviews are positive against 81% of UniTel Voice's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Phone.com ships an update every 3 months, UniTel Voice every 4 months. The most recent releases landed on September 19, 2026 and August 10, 2026 respectively.

Scorecard4 real differences · 6 level
Phone.com versus UniTel Voice: the parameters behind the verdict, then further details
ParameterPhone.comUniTel Voice
PriceFreeFree
Rating4.5 (261 ratings) — better3.9 (39 ratings)
Positive reviews16.4% of reviews81.0% of reviews — better
Number of ratings261 — better39
Update frequencyEvery 3 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree with in-app purchases
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.6 — better16.0
Further details — not scored
Size226 MB109 MB
Age rating4+17+
DeveloperPhone.com, Inc.UniTel Voice, LLC

Customer experience

Phone.com

All ratings261 ratings
Positive87.7%
Neutral0.0%
Negative12.3%
Written reviews110 reviews
Positive16.4%
Neutral5.5%
Negative78.2%

UniTel Voice

All ratings39 ratings
Positive66.7%
Neutral5.1%
Negative28.2%
Written reviews42 reviews
Positive81.0%
Neutral0.0%
Negative19.0%

Bugs and requests

Phone.com

Reported bugs

27 issues
  • Calls drop immediately after connecting
  • One-way audio during calls
  • Screen goes dark during incoming calls
  • App freezes and requires restart
  • Cannot answer incoming calls
Show 22 more
  • Calls show as 'connecting' but never connect
  • Message notifications don't disappear when read
  • Voicemail list freezes frequently
  • Cannot make calls after listening to voicemail
  • Cannot make second call without closing app
  • Keypad disappears during calls
  • Multiple screens flash when answering calls
  • Delayed message and call notifications
  • Voicemail not recording properly
  • Login credentials not working in app
  • App logs out unexpectedly
  • Recent calls list doesn't update quickly
  • Bluetooth audio not working for voicemails
  • Text messages stuck in 'processing' state
  • Contact list not syncing properly
  • Duplicate call notifications
  • App continues ringing after logout
  • Favorites list keeps getting deleted
  • Voicemail plays randomly at high volume
  • Pictures in messages load incorrectly
  • Group message notifications sent multiple times
  • Call quality degrades as call duration increases

Requested features

15 requests
  • Two-factor authentication for account security
  • Dark mode option
  • Automatic app updates without manual intervention
  • Message export and backup functionality
  • Video call capability
Show 10 more
  • Better contact synchronization with iOS
  • Ability to add nicknames to contacts
  • Online cancellation without phone call requirement
  • CRM integration
  • Improved keypad accessibility during calls
  • Better Bluetooth headset compatibility
  • Automatic message thread organization
  • Undo function for deleted extensions
  • Real-time call list updates
  • Better notification management system

UniTel Voice

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Phone.com

No in-app purchases

None

UniTel Voice

No in-app purchases

Questions

Is Phone.com free?
Phone.com is free to download, with no in-app purchases.
Is UniTel Voice free?
UniTel Voice is free to download, with no in-app purchases.
Which has better reviews, Phone.com or UniTel Voice?
Phone.com is rated higher. Phone.com averages 4.5 out of 5 from 261 ratings, while UniTel Voice averages 3.9 from 39 ratings.
Do Phone.com or UniTel Voice have ads?
Neither Phone.com nor UniTel Voice shows ads.
Which is updated more often, Phone.com or UniTel Voice?
Phone.com ships an update every 3 months, and UniTel Voice every 4 months. Most recently, Phone.com was updated on September 19, 2026 and UniTel Voice on August 10, 2026.

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