Comparison

Microsoft 365 Admin vs Phone Manager Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Microsoft 365 Admin

Manage your Microsoft 365 or Office 365 business subscription from your mobile device. Add users, reset passwords, manage devices, and monitor service health. Stay informed with critical notifications and support requests on the go.

Highlights
  • Manage users and groups
  • Reset passwords
  • Manage devices
  • Assign licenses
  • Create support requests
  • Monitor service health
  • Receive critical notifications
Read full description

Manage users, groups, devices, reset passwords & receive critical notifications. The Microsoft 365 Admin App enables you to be productive from anywhere. The app allows you to receive critical notifications, add users, reset passwords, manage devices, create support requests, and more—all while you’re on the go. Who should use this app? People with an admin role to a Microsoft 365 or Office 365 enterprise or business subscription. What can I do with this app? - Add, edit, block, or delete users, reset passwords, assign roles, or manage aliases & devices. - Add groups, edit groups, and add or remove users from groups. - View all available and assigned licenses, assign licenses to users, add or remove licenses, view and download invoices. - Check the status of existing support requests, take actions on them, or create new ones. - Monitor the health of all services and view active incidents in Service Health. - Stay on top of all the upcoming changes and announcements via the Message Center feed. - Get push notifications about important information related to service health, message center, and billing. The app supports dark theme and is available in 39 languages. And if you're someone who is responsible for managing more than one tenant, you can sign-in to multiple tenants and quickly switch between them. We're listening and constantly improving the app based on your feedback. Tell us what you like, what we can do better, and what features you'd like to see in the app. Send your feedback to feedback365@microsoft.com.

About

Phone Manager Mobile

This app extends your office phone system to your smartphone, offering presence, instant messaging, and softphone capabilities. It allows you to stay connected and collaborate effectively from anywhere, providing an in-office experience for mobile workers.

Highlights
  • Presence and Availability Information
  • Corporate and Device Directory Contacts
  • Call History
  • Instant Messaging/Chat
  • Softphone for Wi-Fi calls
  • Call Transfer
Features
Read full description

Keeping you connected – anytime, anywhere Mitel Phone Manager Mobile extends Mitel MiVoice Office 250 communications directly to your smartphone. With its presence, instant messaging, softphone and corporate directory capabilities, Mitel Phone Manager Mobile delivers an in-office experience for the mobile worker. Mitel Phone Manager Mobile delivers smart and powerful communications, enabling people to connect and collaborate more easily and effectively. It is a simple, yet powerful UC solution for the MiVoice Office 250. With its highly integrated mobile softphone, you have the ability to answer internal calls, easily connect with colleagues, and rely on presence and contact information, while away from the office The mobile client makes day-to-day office communications simple by giving users complete control on their mobile devices. Key Features Stay connected wherever you are - UC Client - Presence & Availability information - Corporate and Device Directory Contacts - Call History - Instant Messaging/Chat - Softphone - make calls over Wi-Fi in the office or while traveling, transfer calls within the business and even answer group calls.

Screenshots

Microsoft 365 Admin4 screens
Phone Manager Mobile1 screens

Verdict

The call

The clearest difference is review sentiment: Microsoft 365 Admin at 78% against Phone Manager Mobile's 20%. Microsoft 365 Admin also leads on rating (4.6 vs 2.0) and ratings volume (5.8K vs 6). Phone Manager Mobile's advantage is iOS requirement (11.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Microsoft 365 Admin holds the better App Store score, 4.6 against 2.0. That said, the two scores are not equally well evidenced: Microsoft 365 Admin has 5.8K ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 78% of Microsoft 365 Admin's written reviews are positive against 20% of Phone Manager Mobile's.

UpkeepUpdate frequency

Microsoft 365 Admin ships an update every 6 weeks, Phone Manager Mobile every 2 months. The most recent releases landed on October 18, 2026 and October 13, 2026 respectively.

Scorecard4 real differences · 6 level
Microsoft 365 Admin versus Phone Manager Mobile: the parameters behind the verdict, then further details
ParameterMicrosoft 365 AdminPhone Manager Mobile
PriceFreeFree
Rating4.6 (5.8K ratings) — better2.0 (6 ratings)
Positive reviews78.3% of reviews — better20.0% of reviews
Number of ratings5.8K — better6
Update frequencyEvery 6 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.011.0 — better
Further details — not scored
Size217 MB39 MB
Age rating4+4+
DeveloperMicrosoft CorporationMitel Networks Corporation

Customer experience

Microsoft 365 Admin

All ratings5,837 ratings
Positive92.5%
Neutral1.7%
Negative5.8%
Written reviews465 reviews
Positive78.3%
Neutral2.6%
Negative19.1%

Phone Manager Mobile

All ratings6 ratings
Positive16.7%
Neutral16.7%
Negative66.7%
Written reviews5 reviews
Positive20.0%
Neutral20.0%
Negative60.0%

Bugs and requests

Microsoft 365 Admin

Reported bugs

4 issues
  • Blank screen on launch
  • User list disappearing
  • Unreliable login process
  • Notifications not working as expected

Requested features

5 requests
  • Ability to purchase licenses
  • More granular admin controls
  • Improved search and filtering
  • Better integration with other Microsoft apps
  • Dark mode support

Phone Manager Mobile

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Microsoft 365 Admin

No in-app purchases

None

Phone Manager Mobile

No in-app purchases

Questions

Is Microsoft 365 Admin free?
Microsoft 365 Admin is free to download, with no in-app purchases.
Is Phone Manager Mobile free?
Phone Manager Mobile is free to download, with no in-app purchases.
Which has better reviews, Microsoft 365 Admin or Phone Manager Mobile?
Microsoft 365 Admin is rated higher. Microsoft 365 Admin averages 4.6 out of 5 from 5.8K ratings, while Phone Manager Mobile averages 2.0 from 6 ratings.
Do Microsoft 365 Admin or Phone Manager Mobile have ads?
Neither Microsoft 365 Admin nor Phone Manager Mobile shows ads.
Which is updated more often, Microsoft 365 Admin or Phone Manager Mobile?
Microsoft 365 Admin ships an update every 6 weeks, and Phone Manager Mobile every 2 months. Most recently, Microsoft 365 Admin was updated on October 18, 2026 and Phone Manager Mobile on October 13, 2026.

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