Microsoft 365 Admin vs LivePhone
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Microsoft 365 Admin
Manage your Microsoft 365 or Office 365 business subscription from your mobile device. Add users, reset passwords, manage devices, and monitor service health. Stay informed with critical notifications and support requests on the go.
- Manage users and groups
- Reset passwords
- Manage devices
- Assign licenses
- Create support requests
- Monitor service health
- Receive critical notifications
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Manage users, groups, devices, reset passwords & receive critical notifications. The Microsoft 365 Admin App enables you to be productive from anywhere. The app allows you to receive critical notifications, add users, reset passwords, manage devices, create support requests, and more—all while you’re on the go. Who should use this app? People with an admin role to a Microsoft 365 or Office 365 enterprise or business subscription. What can I do with this app? - Add, edit, block, or delete users, reset passwords, assign roles, or manage aliases & devices. - Add groups, edit groups, and add or remove users from groups. - View all available and assigned licenses, assign licenses to users, add or remove licenses, view and download invoices. - Check the status of existing support requests, take actions on them, or create new ones. - Monitor the health of all services and view active incidents in Service Health. - Stay on top of all the upcoming changes and announcements via the Message Center feed. - Get push notifications about important information related to service health, message center, and billing. The app supports dark theme and is available in 39 languages. And if you're someone who is responsible for managing more than one tenant, you can sign-in to multiple tenants and quickly switch between them. We're listening and constantly improving the app based on your feedback. Tell us what you like, what we can do better, and what features you'd like to see in the app. Send your feedback to feedback365@microsoft.com.
LivePhone
Manage your call center operations on the go with this mobile application. Receive inbound calls, set availability, and make outbound calls directly from your device using your LiveAgent account.
- Inbound call reception
- Set department availability
- Use phone as headset
- Outbound call dialing
- Browse LiveAgent contacts
- Internal agent calls
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LiveAgent's call center is now supported on the go! And it brings a ton of functionality, including: Inbound Calls - Receive calls coming to your LiveAgent account even when not logged in the browser app - Setup availability in specific departments for calls coming on your mobile device - Use your phone as a "headset" to pickup calls when logged in on your browser Outbound Calls - Make outbound calls from any selected phone number that you have connected to your LiveAgent account - Browse through your LiveAgent contacts - Make internal calls between agents or departments
Screenshots
Verdict
The clearest difference is rating: Microsoft 365 Admin at 4.6 against LivePhone's 1.0. Microsoft 365 Admin also leads on ratings volume (5.8K vs 2). LivePhone's advantage is review sentiment (100% vs 78%) and iOS requirement (13.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Microsoft 365 Admin holds the better App Store score, 4.6 against 1.0. That said, the two scores are not equally well evidenced: Microsoft 365 Admin has 5.8K ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 78% of Microsoft 365 Admin's written reviews are positive against 100% of LivePhone's, so the app with the better star average is not the one people write more warmly about.
Microsoft 365 Admin ships an update every 6 weeks, LivePhone every 2 months. The most recent releases landed on October 28, 2026 and October 24, 2026 respectively.
| Parameter | Microsoft 365 Admin | LivePhone |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (5.8K ratings) — better | 1.0 (2 ratings) |
| Positive reviews | 78.3% of reviews | 100.0% of reviews — better |
| Number of ratings | 5.8K — better | 2 |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 217 MB | 6 MB |
| Age rating | 4+ | 4+ |
| Developer | Microsoft Corporation | Quality Unit s.r.o. |
Customer experience
Microsoft 365 Admin
LivePhone
Bugs and requests
Microsoft 365 Admin
Reported bugs
4 issues- Blank screen on launch
- User list disappearing
- Unreliable login process
- Notifications not working as expected
Requested features
5 requests- Ability to purchase licenses
- More granular admin controls
- Improved search and filtering
- Better integration with other Microsoft apps
- Dark mode support
LivePhone
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Microsoft 365 Admin
No in-app purchases
LivePhone
No in-app purchases
Questions
Is Microsoft 365 Admin free?
Is LivePhone free?
Which has better reviews, Microsoft 365 Admin or LivePhone?
Do Microsoft 365 Admin or LivePhone have ads?
Which is updated more often, Microsoft 365 Admin or LivePhone?
Other comparisons
