Microsoft 365 Admin vs Outreach Grid User
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Microsoft 365 Admin
Manage your Microsoft 365 or Office 365 business subscription from your mobile device. Add users, reset passwords, manage devices, and monitor service health. Stay informed with critical notifications and support requests on the go.
- Manage users and groups
- Reset passwords
- Manage devices
- Assign licenses
- Create support requests
- Monitor service health
- Receive critical notifications
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Manage users, groups, devices, reset passwords & receive critical notifications. The Microsoft 365 Admin App enables you to be productive from anywhere. The app allows you to receive critical notifications, add users, reset passwords, manage devices, create support requests, and more—all while you’re on the go. Who should use this app? People with an admin role to a Microsoft 365 or Office 365 enterprise or business subscription. What can I do with this app? - Add, edit, block, or delete users, reset passwords, assign roles, or manage aliases & devices. - Add groups, edit groups, and add or remove users from groups. - View all available and assigned licenses, assign licenses to users, add or remove licenses, view and download invoices. - Check the status of existing support requests, take actions on them, or create new ones. - Monitor the health of all services and view active incidents in Service Health. - Stay on top of all the upcoming changes and announcements via the Message Center feed. - Get push notifications about important information related to service health, message center, and billing. The app supports dark theme and is available in 39 languages. And if you're someone who is responsible for managing more than one tenant, you can sign-in to multiple tenants and quickly switch between them. We're listening and constantly improving the app based on your feedback. Tell us what you like, what we can do better, and what features you'd like to see in the app. Send your feedback to feedback365@microsoft.com.
Outreach Grid User
This app allows users to report sightings of homelessness, manage client information, and track services. It provides real-time chat, GPS navigation, and a dashboard for account information and support.
- Report homelessness sightings
- Manage client case notes and assessments
- Track services and resources used
- Real-time chat for client encounters
- GPS navigation and location tracking
- Create and associate incidents with clients
- Manage shelter reservations and inventory
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Welcome to Outreach Grid's User App! Report Sightings of Homelessness: Record locational data for client encounters, encampments, and incidents. Manage Clients: Record case notes, complete assessments, track services and resources used over time, and notify service providers of observed hazards. The current release of the app highlights our Clients, Camps, and Incidents feature. With the app, you will be able to: • View a map of clients, encampments, and incidents • View information about an client, encampment, incident including name, description, media, and GPS • Chat in real-time with other users through client encounters and incidents • Use GPS for turn-by-turn directions • Track your current location • Create a new incident by tapping on the "+" button and selecting the type of incident • Create new clients and record the location where you met them • Associate incidents to existing clients or encampments • Create a new encampment by tapping a location on the map and entering a name and description • Access a Dashboard page with the device's account information and the ability to contact support or log out • Automatically receive updates to the app as they become available • Under "My Activities" tab, users can view recent activities such as creation of camps and incidents • Notifications: Users will receive push notifications for messages when chatting with other users through the incident chat function • Create case notes and upload camp media • Assign/Match clients to use inventory such as shelter beds • Users can request to assign clients to use inventories • QOL Change: Make Clients tab and My Activities Tabs have consistent background colors • QOL Change: Prompt user to update • QOL Change: Improve GPS directions • Users can extend shelter reservations • Display same day operating hours for inventory items • Users can cancel reservation requests • Reservations will be extended until the next day if the current time is outside operating hours • View all reservable inventories and their operating hours on the new dashboard • Users can identify which assessment has been completed for each client
Screenshots
Verdict
The clearest difference is rating: Outreach Grid User at 5.0 against Microsoft 365 Admin's 4.6. Outreach Grid User also leads on iOS requirement (14.0 vs 16.0). Microsoft 365 Admin's advantage is ratings volume (5.8K vs 6). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Outreach Grid User holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Microsoft 365 Admin has 5.8K ratings behind it against 6, so its average is the more settled of the two.
Microsoft 365 Admin ships an update every 6 weeks, Outreach Grid User monthly. The most recent releases landed on November 11, 2026 and November 3, 2026 respectively.
| Parameter | Microsoft 365 Admin | Outreach Grid User |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (5.8K ratings) | 5.0 (6 ratings) — better |
| Positive reviews | 78.3% of reviews | — |
| Number of ratings | 5.8K — better | 6 |
| Update frequency | Every 6 weeks | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 217 MB | 49 MB |
| Age rating | 4+ | 12+ |
| Developer | Microsoft Corporation | Appledore, Inc. |
Customer experience
Microsoft 365 Admin
Outreach Grid User
Bugs and requests
Microsoft 365 Admin
Reported bugs
4 issues- Blank screen on launch
- User list disappearing
- Unreliable login process
- Notifications not working as expected
Requested features
5 requests- Ability to purchase licenses
- More granular admin controls
- Improved search and filtering
- Better integration with other Microsoft apps
- Dark mode support
Outreach Grid User
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Microsoft 365 Admin
No in-app purchases
Outreach Grid User
No in-app purchases
Questions
Is Microsoft 365 Admin free?
Is Outreach Grid User free?
Which has better reviews, Microsoft 365 Admin or Outreach Grid User?
Do Microsoft 365 Admin or Outreach Grid User have ads?
Which is updated more often, Microsoft 365 Admin or Outreach Grid User?
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