Comparison

Microsoft 365 Admin vs Outreach Grid User

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Microsoft 365 Admin

Manage your Microsoft 365 or Office 365 business subscription from your mobile device. Add users, reset passwords, manage devices, and monitor service health. Stay informed with critical notifications and support requests on the go.

Highlights
  • Manage users and groups
  • Reset passwords
  • Manage devices
  • Assign licenses
  • Create support requests
  • Monitor service health
  • Receive critical notifications
Read full description

Manage users, groups, devices, reset passwords & receive critical notifications. The Microsoft 365 Admin App enables you to be productive from anywhere. The app allows you to receive critical notifications, add users, reset passwords, manage devices, create support requests, and more—all while you’re on the go. Who should use this app? People with an admin role to a Microsoft 365 or Office 365 enterprise or business subscription. What can I do with this app? - Add, edit, block, or delete users, reset passwords, assign roles, or manage aliases & devices. - Add groups, edit groups, and add or remove users from groups. - View all available and assigned licenses, assign licenses to users, add or remove licenses, view and download invoices. - Check the status of existing support requests, take actions on them, or create new ones. - Monitor the health of all services and view active incidents in Service Health. - Stay on top of all the upcoming changes and announcements via the Message Center feed. - Get push notifications about important information related to service health, message center, and billing. The app supports dark theme and is available in 39 languages. And if you're someone who is responsible for managing more than one tenant, you can sign-in to multiple tenants and quickly switch between them. We're listening and constantly improving the app based on your feedback. Tell us what you like, what we can do better, and what features you'd like to see in the app. Send your feedback to feedback365@microsoft.com.

About

Outreach Grid User

This app allows users to report sightings of homelessness, manage client information, and track services. It provides real-time chat, GPS navigation, and a dashboard for account information and support.

Highlights
  • Report homelessness sightings
  • Manage client case notes and assessments
  • Track services and resources used
  • Real-time chat for client encounters
  • GPS navigation and location tracking
  • Create and associate incidents with clients
  • Manage shelter reservations and inventory
Features
Read full description

Welcome to Outreach Grid's User App! Report Sightings of Homelessness: Record locational data for client encounters, encampments, and incidents. Manage Clients: Record case notes, complete assessments, track services and resources used over time, and notify service providers of observed hazards. The current release of the app highlights our Clients, Camps, and Incidents feature. With the app, you will be able to: • View a map of clients, encampments, and incidents • View information about an client, encampment, incident including name, description, media, and GPS • Chat in real-time with other users through client encounters and incidents • Use GPS for turn-by-turn directions • Track your current location • Create a new incident by tapping on the "+" button and selecting the type of incident • Create new clients and record the location where you met them • Associate incidents to existing clients or encampments • Create a new encampment by tapping a location on the map and entering a name and description • Access a Dashboard page with the device's account information and the ability to contact support or log out • Automatically receive updates to the app as they become available • Under "My Activities" tab, users can view recent activities such as creation of camps and incidents • Notifications: Users will receive push notifications for messages when chatting with other users through the incident chat function • Create case notes and upload camp media • Assign/Match clients to use inventory such as shelter beds • Users can request to assign clients to use inventories • QOL Change: Make Clients tab and My Activities Tabs have consistent background colors • QOL Change: Prompt user to update • QOL Change: Improve GPS directions • Users can extend shelter reservations • Display same day operating hours for inventory items • Users can cancel reservation requests • Reservations will be extended until the next day if the current time is outside operating hours • View all reservable inventories and their operating hours on the new dashboard • Users can identify which assessment has been completed for each client

Screenshots

Microsoft 365 Admin4 screens
Outreach Grid User4 screens

Verdict

The call

The clearest difference is rating: Outreach Grid User at 5.0 against Microsoft 365 Admin's 4.6. Outreach Grid User also leads on iOS requirement (14.0 vs 16.0). Microsoft 365 Admin's advantage is ratings volume (5.8K vs 6). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Outreach Grid User holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Microsoft 365 Admin has 5.8K ratings behind it against 6, so its average is the more settled of the two.

UpkeepUpdate frequency

Microsoft 365 Admin ships an update every 6 weeks, Outreach Grid User monthly. The most recent releases landed on November 11, 2026 and November 3, 2026 respectively.

Scorecard3 real differences · 7 level
Microsoft 365 Admin versus Outreach Grid User: the parameters behind the verdict, then further details
ParameterMicrosoft 365 AdminOutreach Grid User
PriceFreeFree
Rating4.6 (5.8K ratings)5.0 (6 ratings) — better
Positive reviews78.3% of reviews—
Number of ratings5.8K — better6
Update frequencyEvery 6 weeksMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.014.0 — better
Further details — not scored
Size217 MB49 MB
Age rating4+12+
DeveloperMicrosoft CorporationAppledore, Inc.

Customer experience

Microsoft 365 Admin

All ratings5,837 ratings
Positive92.5%
Neutral1.7%
Negative5.8%
Written reviews465 reviews
Positive78.3%
Neutral2.6%
Negative19.1%

Outreach Grid User

All ratings6 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Microsoft 365 Admin

Reported bugs

4 issues
  • Blank screen on launch
  • User list disappearing
  • Unreliable login process
  • Notifications not working as expected

Requested features

5 requests
  • Ability to purchase licenses
  • More granular admin controls
  • Improved search and filtering
  • Better integration with other Microsoft apps
  • Dark mode support

Outreach Grid User

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Microsoft 365 Admin

No in-app purchases

None

Outreach Grid User

No in-app purchases

Questions

Is Microsoft 365 Admin free?
Microsoft 365 Admin is free to download, with no in-app purchases.
Is Outreach Grid User free?
Outreach Grid User is free to download, with no in-app purchases.
Which has better reviews, Microsoft 365 Admin or Outreach Grid User?
Outreach Grid User is rated higher. Microsoft 365 Admin averages 4.6 out of 5 from 5.8K ratings, while Outreach Grid User averages 5.0 from 6 ratings.
Do Microsoft 365 Admin or Outreach Grid User have ads?
Neither Microsoft 365 Admin nor Outreach Grid User shows ads.
Which is updated more often, Microsoft 365 Admin or Outreach Grid User?
Microsoft 365 Admin ships an update every 6 weeks, and Outreach Grid User monthly. Most recently, Microsoft 365 Admin was updated on November 11, 2026 and Outreach Grid User on November 3, 2026.

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