Comparison

Google Admin vs OneDesk

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Google Admin

Manage your Google Workspace and other Google services from your mobile device. Add and manage users and groups, access support, and review audit logs for your organization. Ideal for super admins on the go.

Highlights
  • User management
  • Group management
  • Password reset
  • Audit log review
  • Contact support
Read full description

Google Admin lets you manage your account for Google Workspace and other Google services, on-the-go. Add and manage users and groups, contact support, and view audit logs for your organization. FOR WHOM? - This app is for super admins who use the Admin Console to manage Google Workspace or other Google services for their organization. It provides the following features: • User Management - Reset passwords and add, edit, suspend, delete, and restore users • Group Management - Add, edit, or delete groups, and view and add group members. Email, chat, and schedule meetings with group members directly from the app. • Audit Logs - Review logs

About

OneDesk

Manage helpdesk tickets, tasks, and projects efficiently from your mobile device. Collaborate with your team, track time, and respond to customer inquiries on the go. This all-in-one solution streamlines support and project management.

Highlights
  • Respond to customer tickets
  • Manage tasks and tickets
  • Collaborate with team
  • Track time
  • Push notifications
  • Share files
Features
Read full description

Deliver exceptional helpdesk support and manage your daily tasks on the go. The OneDesk mobile app is designed to connect you to your OneDesk account. Respond to customer tickets, update tasks, collaborate with your colleagues, and track or log time easily from your phone. OneDesk is an all-in-one application for help desk, issue tracking, requirements management, and project management. OneDesk allows you to support customers and manage projects in one place. KEY MOBILE FEATURES: Access your tickets and tasks Respond to customer tickets and messages Manage tasks and tickets - Prioritize, assign, update statuses, and log progress Collaborate and communicate with your team Track time with the timer or submit timesheets Stay updated with push notifications Share files on tickets and tasks

Screenshots

Google Admin4 screens
OneDesk4 screens

Verdict

The call

The clearest difference is update cadence: OneDesk at every 4 weeks against Google Admin's every 8 months. OneDesk also leads on iOS requirement (13.0 vs 16.0). Google Admin's advantage is ratings volume (486 vs 4) and rating (1.7 vs 1.5). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Google Admin holds the better App Store score, 1.7 against 1.5. That said, the two scores are not equally well evidenced: Google Admin has 486 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 9% of Google Admin's written reviews are positive against 0% of OneDesk's.

UpkeepUpdate frequency

Google Admin ships an update every 8 months, OneDesk every 4 weeks. The most recent releases landed on September 22, 2026 and July 7, 2026 respectively.

Scorecard5 real differences · 5 level
Google Admin versus OneDesk: the parameters behind the verdict, then further details
ParameterGoogle AdminOneDesk
PriceFreeFree
Rating1.7 (486 ratings) — better1.5 (4 ratings)
Positive reviews9.2% of reviews — better0.0% of reviews
Number of ratings486 — better4
Update frequencyEvery 8 monthsEvery 4 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.013.0 — better
Further details — not scored
Size63 MB49 MB
Age rating4+4+
DeveloperGoogleLogiciel Onedesk Inc.

Customer experience

Google Admin

All ratings486 ratings
Positive14.8%
Neutral4.7%
Negative80.5%
Written reviews261 reviews
Positive9.2%
Neutral7.3%
Negative83.5%

OneDesk

All ratings4 ratings
Positive0.0%
Neutral25.0%
Negative75.0%
Written reviews2 reviews
Positive0.0%
Neutral50.0%
Negative50.0%

Bugs and requests

Google Admin

Reported bugs

3 issues
  • Crashes on launch, even after reinstalls
  • User status not showing correctly
  • Sign-in loop, unable to log in

Requested features

3 requests
  • Add more admin features like the web version
  • Allow managing devices, groups, and policies
  • Improve UI and add more functionality

OneDesk

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Google Admin

No in-app purchases

None

OneDesk

No in-app purchases

Questions

Is Google Admin free?
Google Admin is free to download, with no in-app purchases.
Is OneDesk free?
OneDesk is free to download, with no in-app purchases.
Which has better reviews, Google Admin or OneDesk?
Google Admin is rated higher. Google Admin averages 1.7 out of 5 from 486 ratings, while OneDesk averages 1.5 from 4 ratings.
Do Google Admin or OneDesk have ads?
Neither Google Admin nor OneDesk shows ads.
Which is updated more often, Google Admin or OneDesk?
Google Admin ships an update every 8 months, and OneDesk every 4 weeks. Most recently, Google Admin was updated on September 22, 2026 and OneDesk on July 7, 2026.

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