Google Admin vs OneDesk

Manage your organization’s Google Workspace account from anywhere. With the Google Admin app, you can add and manage users, reset passwords in seconds, organize group memberships, secure company devices, and review admin activity on the go. Who can use this app This app is available to administrators of Google Workspace (Business, Enterprise, Essentials, Education, Nonprofits, and Public Sector) and Cloud Identity. Key features • Quick actions and search: Start everyday tasks right from the Home screen and search across users, groups, and devices in one place. • User management: Add or edit users, reset and share temporary passwords, manage email aliases, and suspend, restore, or delete accounts. • Group management: View and edit groups, add or remove members, update member roles, and delete groups. • Device management: Review Android and iOS devices in your domain, approve or block access, and remotely wipe account data or devices. • Audit logs: Track recent admin actions and changes across your organization.

Deliver exceptional helpdesk support and manage your daily tasks on the go. The OneDesk mobile app is designed to connect you to your OneDesk account. Respond to customer tickets, update tasks, collaborate with your colleagues, and track or log time easily from your phone. OneDesk is an all-in-one application for help desk, issue tracking, requirements management, and project management. OneDesk allows you to support customers and manage projects in one place. KEY MOBILE FEATURES: Access your tickets and tasks Respond to customer tickets and messages Manage tasks and tickets - Prioritize, assign, update statuses, and log progress Collaborate and communicate with your team Track time with the timer or submit timesheets Stay updated with push notifications Share files on tickets and tasks